Selling top-tier equipment can be challenging at the kitchen table. In this final video of the series, Jon Malkovich goes back to the basics and offers viewers a reminder on how to sell.

Date Added	Link	Category	Title	Description
7/30/2018		Service - Ductless and VRF	Ductless Controls (7 of 35)	Carrier ductless split systems have a lot of control features and options that Josh explains in this next segment. He also dives into the wall mounted, WiFi and handheld control options for the systems.
7/30/2018		Service - Ductless and VRF	40MHH Overview and Product Improvements (6 of 35)	While positioned as a Comfort Series product, the Carrier 40MHH high-wall fan coil is full of features and benefits that make it easier to install and service.
7/30/2018		Service - Ductless and VRF	Ductless Product Overview (5 of 35)	What products are available from Carrier? Josh Vasquez explains all of them in this high-level overview of the product family.
7/30/2018		Service - Ductless and VRF	Ductless Defrost Mode & Low Ambient Capacity (4 of 35)	Josh continues the introductory product overview by explaining how the defrost mode works and some of the incredibly low limits of low ambient cooling.
7/30/2018		Service - Ductless and VRF	Ductless Operating Principles (3 of 35)	In his next video of this series, Josh Vasquez explains the basics of how Carrier's ductless units work in cooling mode and heating mode.
7/30/2018		Service - Ductless and VRF	Ductless Inverter Technology (2 of 35)	Beyond the obvious lack of ductwork, there is some unique technology in Carrier's line of ductless fan coils. One key difference is the inverter technology. Josh explains the details of how an inverter works and what it does when the system is operating.
7/30/2018		Service - Ductless and VRF	What is a Ductless System? (1 of 35)	In this first video of a new series of classes, Josh Vasquez explains the very basics of what a ductless system is, where it can be used and some of the many features and benefits.
6/31/2018		Sales – Equipment	24VNA0 In-Home Selling	Selling top-tier equipment can be challenging at the kitchen table. In this final video of the series, Jon Malkovich goes back to the basics and offers viewers a reminder on how to sell.
6/30/2018		Sales – Equipment	24VNA0 Compatibility & Warranty	Jon Malkovich continues the conversation on the new 24VNA0 by discussing system compatibility, warranty, dimensions, transition and inventory planning.
6/30/2018		Sales – Equipment	24VNA0 Durability	While the 24VNA0 is in the traditional Infinity cabinet that has been available for a few years, it's worthwhile to review the many benefits it affords a homeowner and servicing contractor.
6/30/2018		Sales – Equipment	24VNA0 Humidity Control	Humidity isn't normally an issue in the Bay Area, but it can be. In this next video of the series, Jon Malkovich explains how the 24VNA0 can control humidity even when the temperature is below setpoint.
6/30/2018		Sales – Equipment	24VNA0 Performance	How a two-stage air conditioner works, let alone a variable speed air conditioner, can be confusing. This video explains how the new 24VNA0 is going to perform under different circumstances and much electricity it consumes at various operating conditions.
6/30/2018		Sales – Equipment	24VNA0 Technology	In this next video of the series, Jon Malkovich explains the technology within the 24VNA0 and how it works (both from a contractor's perspective and a homeowner's perspective).
6/30/2018		Sales – Equipment	24VNA0 Efficiency	The other new unit launched in 2018 was the Carrier 24VNA0. In this video from a series of 9 recorded during a recent training class, Jon Malkovich discuses the efficiency.
6/29/2018		Sales – Equipment	24APB6 Introduction	One of the two new units launched in 2018 was the Carrier 24APB6. This video reviews the efficiency, technology and performance.
6/29/2018		Sales – Equipment	Carrier AC Lineup	In the first of a series of 9 videos, Jon Malkovich explains how Carrier's 2018 cooling lineup as it has changed to accommodate two new air conditioners.
5/31/2018		Service – Controls and Accessories	Infinity User Interface Service Tool	In this final video from the Infinity training class, Greg explains how to use an extra user interface as a service tool.
5/31/2018		Service – Controls and Accessories	Infinity with Home Automation	Have a homeowner who has a sophisticated home automation system? Carrier now has an open API which allows developers to create an interface to the Infinity control in addition to the hard-wired RS-232 interface. Greg explains more in this video from a recent training class.
5/31/2018		Service – Controls and Accessories	Infinity Homeowner Education Videos	Are you struggling to educate a homeowner on the "Smart" functions of the Carrier Infinity system? This video explains how you can get to some additional videos from the factory on how it all works.
5/31/2018		Service – Controls and Accessories	Alexa and Apple Home Kit	Alexa, set the temperature upstairs to 72 degrees. Does that work with Carrier's Infinity system? Find out here!
5/31/2018		Service – Controls and Accessories	Infinity Zoning Design - System Checks	In this final video from a recent class where Greg talks about Infinity zoning, he explains a likely scenario that you may experience when start-up that new system and how the system does what it's supposed to do.
5/31/2018		Service – Controls and Accessories	Infinity Zoning Design - Furnace Selection	When designing an Infinity Zone System, how do we use the airflow limits to select the right furnace for the job? Greg Sanchez explains how in this must-see video.
5/31/2018		Service – Controls and Accessories	Infinity Duct Assessment & Airflow Limits	In a recent training class, Greg Sanchez explains why the Infinity zone system performs a duct assessment and casts some light on the critically important airflow limits for each zone.
5/31/2018		Service – Controls and Accessories	Carrier Dampers	Whether you're using the Comfort Series zone boards, Performance Zone Kit or Infinity Zoning, you may be tempted to put a volt meter on a Carrier damper. Hmmmm, you may want to watch this video first.
4/30/2018		Sales - Equipment	Using a Duct Calculator	In the final video of this series on airlfow, Jon Malkovich discusses how to use the calculator and some suggested sizing principals for both supply and return ducts.
4/30/2018		Sales - Equipment	Understanding Static Pressure	In this second video, Jon Malkovich uses some simple illustrations to explain static pressure and the effect on different types of furnaces.
4/30/2018		Sales - Equipment	Airlfow Basics	In the first of a three-video series on airflow, Jon Malkovich discusses some basic principals like volume, velocity, friction and airflow rate.
3/31/2018		Service – Controls and Accessories	Infinity Dealer Information	How do you get your information into your homeowner's Infinity Touch Control? There are a couple of different ways, and Greg Sanchez explains how in this recent video. Regardless of how it's done, it's important, so make sure your homeowners are selecting you (and not your competition).
3/31/2018		Service – Controls and Accessories	Infinity Software Updates	In this video, Greg Sanchez explains software updates, how they occur, why they occur and what you need to do if your homeowner's Infinity Touch Control isn't updating on its own.
3/30/2018		Service – Controls and Accessories	Infinity Feature - Daily Duct Assessment	In this sixth and final video from a recent training class, Greg Sanchez explains how and why Carrier's Infinity system runs the fan every day for a few minutes. Also, why it's not a great idea to switch the system into "Off" mode.
3/30/2018		Service – Controls and Accessories	Infinity Feature - Smart Setback	Do you struggle to figure out what temperature to use for "Away" mode on your thermostat? If you struggle, how are you going to explain it to a homeowner? The Infinity Touch Control can figure it out for you and Greg Sanchez explains how it works in this video.
3/30/2018		Service – Controls and Accessories	Infinity Feature - Smart Recovery	In this fourth video of the series, Greg Sanchez explains to a recent training class one of the most hated and most loved feature of the Infinity Touch Control. You need to know what it means and need to talk with every homeowner before finishing the installation.
3/30/2018		Service – Controls and Accessories	Infinity Feature - Simultaneous Heat and Cool Mode	Huh? Simultaneous Heat and Cool? In version 14 of the Infinity Control handles this common issue differently than previous versions of the control.
3/30/2018		Service – Controls and Accessories	Infinity Feature - Auto Changeover	In this next video, Greg explains how auto changeover with the Infinity Control is a little different from other stats on the market.
3/30/2018		Service – Controls and Accessories	Infinity Feature - Overcool to Dehumidify	In this first video in a series of six special Infinity Control features, Greg Sanchez explains what it means to overcool to dehumidify. Sometimes in this area, humidity and temperature need to be controlled for a comfortable home.
2/28/2018		Service – Controls and Accessories	Temperature Display	"Why is my unit running when the setpoint is 72 and the control says it's 72 in the space?" Have you ever heard that question before? Did you have a good answer? Check out this video to learn how Carrier displays temperature on the Infinity Control.
2/28/2018		Service – Controls and Accessories	R-G Terminal Interlock	You've heard it before, but here you go again. With the Infinity Control, you have some options to create an R-G interlock. Greg explains how to set it up and how you may want to use it on your next project.
2/27/2018		Service – Controls and Accessories	Oops, Locked Smart Sensor	In this final video, Greg explains how a smart sensor gets locked, and more importantly, how to get it unlocked.
2/27/2018		Service – Controls and Accessories	Oops, No Indoor Unit	In this second video in the series from a recent training class, Greg explains what happens if an indoor unit cannot be found and how to use demo mode.
2/27/2018		Service – Controls and Accessories	Oops, No Outdoor Unit	In this quick 3-video series, Greg Sanchez explains three common problems that occur during an Infinity Controls start-up. In this one, he explains what to do if the Infinity Control can't find an outdoor unit.
1/31/2018		Service - Furnaces	90% Furnace Improvements	Carrier has recently made several improvements to their 90% furnace product family. As a results, their 90% furnaces are 100% easier to install!
1/30/2018		Service – Controls and Accessories	Infinity Setup - Accessory	In this final video in the series, Greg Sanchez explains how to set up indoor air quality accessories with the Infinity Touch control.
1/30/2018		Service – Controls and Accessories	Infinity Setup - Zoning	Zoning setup can be confusing, but in this next video in the series, Greg Sanchez explains some of the basic setup procedures for the Infinity Touch Control.
1/30/2018		Service – Controls and Accessories	Infinity Setup - Outdoor Unit	Next up is, setup for the communicating outdoor unit. Not a lot of options, but you can setup cooling lockouts and latch.
1/30/2018		Service – Controls and Accessories	Infinity Setup - Furnace	In his next video from a recent training class, Greg explains furnace setup options. This includes airflow limits, staging and dhum drain.
1/30/2018		Service – Controls and Accessories	Infinity Setup - Thermostat	In this series of five videos, Greg Sanchez explains several of the common setup options with the Infinity Touch Control. In this video, he focuses on thermostat options, including the often-confusing Smart Recovery feature.
12/28/2017		Service – Controls and Accessories	Infinity Start-Up Sequence	What happens when you power up an Infinity control for the first time? Greg walks through the entire process and what's going on behind the scenes.
12/27/2017		Service – Controls and Accessories	Infinity Set-Up Menus	In a recent training class, Greg Sanchez explains the basic menu and installation/setup menu structure of the Infinity Touch Control.
11/30/2017		Service – Condensing Units and Coils	Heat Pump Basics	Sigler Wholesale Distributors recently hosted an entire class about heat pumps (look for the videos in mid-2018). However, here is a quick overview about the basics of a heat pump system.
11/29/2017		Service - Furnaces	Can I vent a 90% furnace down?	It is possible (and potentially very handy) to vent the flue pipes down into the crawl space.. Just make sure you use the kit and check out this video first.
11/29/2017		Service - Furnaces	Blown control fuse, now what?	It happens to all service techs and the tendency is to panic. In a recent training class, Greg Sanchez explains a systematic approach that you should take toward diagnosing the cause of a short in a Carrier furnace.
10/31/2017		Service - Furnaces	DIP Switches - Items to Ask Yourself	Okay, but why are the DIP switch settings important? Here are some things to consider before making the adjustments for your specific application.
10/31/2017		Service - Furnaces	DIP Switches - Overview	DIP switches can be confusing and are becoming increasingly critical when configuring Carrier furnaces. in this video, Greg explains how to read Carrier's diagrams and charts so you can get it right the first time.
10/30/2017		Service - Furnaces	Resolving Pressure Switch Issues	In this final video of the series, learn how to diagnose pressure switch faults and where to look first.
10/30/2017		Service - Furnaces	Pressure Switch Labels	In Greg's second video, he explains how to read the labels on the pressure switches sold at Sigler Wholesale Distributors.
10/30/2017		Service - Furnaces	How do I Check a Pressure Switch?	The first in a series of three videos about furnace pressure switches, Greg Sanchez explains how you can check one to make sure it's operating properly.
9/30/2017		Service - Furnaces	Manifold pressure - Tools	In this fourth and final video in this segment, Greg Sanchez explains what tools you need to measure and adjust manifold pressure.
9/30/2017		Service - Furnaces	Manifold pressure - 26,000 Btuh 90% Furnaces	Last year, Carrier launched a low-capacity 26,000 Btuh furnace. Setting the manifold pressure does on this model does require some extra attention which Greg Sanchez explains in this clip from a recent training class.
9/30/2017		Service - Furnaces	Manifold pressure - Modulating Furnaces	Okay Greg, what about the 59MN7 modulating furnace? In the second clip in this series, he explains how to set the manifold pressure for this furnace.
9/30/2017		Service - Furnaces	Manifold Pressure - 90% Single Stage Furnace	What is the proper manifold pressure for a single stage 90% furnace, 40,000 Btuh and above, operating on natural gas in the greater San Francisco Bay Area? Why does it matter? In a recent training class, Greg Sanchez explains it all.
9/29/2017		Service - Furnaces	Approved RTV Compounds and Where to Use	When servicing a furnace, it's important to know when you can use RTV sealant, what kind should be used and where you can use it. Hint, neither of the two approved options are red!
9/27/2017		Service - Furnaces	Tail Chasing with Fault Codes	Is it 42 or 24? Short blinks first or second? Ugh...help! Greg Sanchez does in this clip from a recent training class.
8/31/2017		Service - Furnaces	Troubleshooing Indoor Fan Motors - Real World Issues	In the fourth and final video of this series from a recent training class, Greg Sanchez explains some odd situations you may encounter when troubleshooting the ECMx or PWM motors.
8/31/2017		Service - Furnaces	Troubleshooing Indoor Fan Motors - Ohm Out the Motor	Is it possible to ohm out an X-13 or PWM motor? In video three, Greg answers "Yes." It's easy to do and can quickly rule out a motor failure so you only need to buy a replacement module.
8/31/2017		Service - Furnaces	Troubleshooing Indoor Fan Motors - PWM	In video two, Greg Sanchez explains how to troubleshoot the PWM motor, which is really a communicating version of the ECMx.
8/31/2017		Service - Furnaces	Troubleshooing Indoor Fan Motors - ECMx	In this series of four videos, Greg Sanchez explains how to easily troubleshoot the ECMx or X-13 indoor blower motor.
7/31/2017		Service – Controls and Accessories	Infinity Wiring - Zone Sensors	In this final video about infinity wiring, Greg explains a common hurdle that often pops up when wiring smart sensors to the Infinity System zone damper control model.
7/31/2017		Service – Controls and Accessories	Infinity Wiring - Damper Control Module	What components are required for zoning? In a recent training class, Greg Sanchez explains the damper control module, dampers, smart sensors and remote room sensors.
7/31/2017		Service – Controls and Accessories	Infinity Wiring - Non-Communicating Outdoor	Can I use a non-communicating air conditioner with Infinity Controls? Yes! In this recent training class, Greg Sanchez explains how.
7/31/2017		Service – Controls and Accessories	Infinity Wiring - 24VNA9	Yes, the wiring is simple but you may scratch your head when installing the five-stage communicating air conditioner. Review this video first to eliminate any of the confusion.
7/31/2017		Service – Controls and Accessories	Infinity Wiring Basics	ABCD seems pretty simple, and it is. However, this video explains what each of the wires are used for with Infinity Communicating Controls.
7/30/2017		Service – Controls and Accessories	Infinity Controls & Equipment	What are the different Infinity Control products available and what works with what? In this video from a recent training class, Greg Sanchez explains all of it.
6/30/2017		Service - Furnaces	PWM Cooling Airflow	Cooling and constant fan airflow have several adjustment options. Check out this video before heading to the jobsite.
6/30/2017		Service - Furnaces	PWM Heating Airflow	Heating airflow is fixed on these furnaces, but some opportunities exist for you to make comfort adjustments
6/29/2017		Service - Furnaces	PWM Motors	We probably should no longer call PWM motors "new" but there is still some confusion with these motors installed in the 58CTY and 59TP6 furnaces. In a recent training class, Greg Sanchez helps alleviate the confusion.
5/30/2017		Service - Furnaces	Things that Ought to Get Our Attention - IX	Yikes, this one is sure to get your attention, but what do we do next? There are a couple of problems with this picture that need to be fixed.
5/30/2017		Service - Furnaces	Things that Ought to Get Our Attention - VIII	The boot isn't sealing to the PVC. May not be something you notice right away, but can cause a lot of havoc in the future.
5/30/2017		Service - Furnaces	Things that Ought to Get Our Attention - VII	High static pressure might be typical, but it's not right and not good for the homeowner or equipment. Take a step back and figure out what's going on.
5/30/2017		Service - Furnaces	Things that Ought to Get Our Attention - VI	It's a good idea to take a peak inside the coil box while doing your planned maintenance. Carpeting the evaporator coil will probably result in poor airflow and odd pressures!
5/30/2017		Service - Furnaces	Things that Ought to Get Our Attention - V	Wow, an orange flue pipe inside the cabinet? Yep, and it's pretty straight forward to figure out what's going on with the furnace and what your next steps should be.
5/30/2017		Service - Furnaces	Things that Ought to Get Our Attention - IV	A hole in the wall of the vestibule next to the limit switch? Huh? If you don't know what happened before you arrived, there are some clues that can give you a good idea about what's going on with the furnace.
5/30/2017		Service - Furnaces	Things that Ought to Get Our Attention - III	Lot of potential problems with this one. Yeah, the homeowner may need a new roof, but we also have a problem with the furnace vent piping.
5/30/2017		Service - Furnaces	Things that Ought to Get Our Attention - II	What about this one? When you're doing your spring maintenance, don't hesitate to take a peak inside the furnace. Keep your eyes open for these potential problems.
5/30/2017		Service - Furnaces	Things that Ought to Get Our Attention - I	Look at the picture and explain what you see. Why might you be getting this service call on your schedule? What's causing the problems? What do we do next? In this next series of videos, Greg Sanchez guides through the class through these questions.
4/29/2017		Service - Furnaces	New Furnace with Old Duct System	Greg Sanchez concludes this series from a recent training class explaining what can happen when you put a new furnace on an old duct system. Limit trips? Too much noise? Yep...always make sure you're inspecting the duct system to ensure the static pressure is low and it can deliver the amount of air required for the job.
4/29/2017		Service - Furnaces	Effects of Increased Static	With increased static, airflow may go down and amp draw may go up. This video explains the effects depending on the motor. Regardless, it's not a good path toward creating high homeowner satisfaction.
4/29/2017		Service - Furnaces	What Contributes to High Static Pressure?	Okay so if high static pressure is a problem, how do we improve it? How does a technician check it with a dual port manometer?
4/29/2017		Service - Furnaces	What is Static Pressure?	In the second video, Greg Sanchez defines static pressure and explains how to read the fan performance tables found in all of the Carrier furnace product data documents.
4/28/2017		Service - Furnaces	Determining CFM and Static Pressure	The first of five videos where Greg Sanchez explains the basics of static pressure, why we care, and how static and CFM can be determined.
4/27/2017		Service – Condensing Units and Coils	It Doesn't Cool -- Now What?	Different project but another photo. Greg works with the technicians attending this recent training class to help diagnose the issue. Hmmmm, can you figure it out?
4/27/2017		Service – Condensing Units and Coils	It Doesn't Cool - What's Up?	Greg shows a photo and works with the technicians attending this recent training class to help diagnose the issue. Great practice for what we might see this summer!
4/27/2017		Service – Condensing Units and Coils	It Doesn't Cool -- How a Homeowner Can Help	Can a homeowner help when you're on a "No cooling" call? Yes, here an interesting scenario where it certainly did come in handy. Don't automatically disregard the information a customer provides you about their cooling issues.
4/27/2017		Service – Condensing Units and Coils	It Doesn't Cool -- 2 Stage Units	What about 2-stage machines? Greg Sanchez continues to offer suggestions if the homeowner tells you that the unit doesn't cool well when it's hot outside.
4/27/2017		Service – Condensing Units and Coils	It Doesn't Cool -- Safety Trips	In a recent training class, Greg Sanchez explained several reasons why an air conditioner may not be working. In this first segment, he describes some safety trip issues that prevent cooling.
3/31/2017		Service – Condensing Units and Coils	Basic Symptom Analysis - Dirty Condenser	Okay, but this time the pressures are up and the sub-cooling is down. Huh? What's going on? With these videos from Greg Sanchez, download the Basic Symptom Analysis quick reference.
3/31/2017		Service – Condensing Units and Coils	Basic Symptom Analysis - Low Evaporator Airflow	Now both pressures are down and so is superheat. What's going on? WWith these videos from Greg Sanchez, download the Basic Symptom Analysis quick reference.
3/31/2017		Service – Condensing Units and Coils	Basic Symptom Analysis - Liquid Restriction	Okay, there is some sort of restriction betwen the condensing unit and the evaporator. How might we be able to figure out that problem? With these videos from Greg Sanchez, download the Basic Symptom Analysis quick reference.
3/31/2017		Service – Condensing Units and Coils	Basic Symptom Analysis - Undercharge	With suction pressure down and superheat up, what's going on? With these videos from Greg Sanchez, download the Basic Symptom Analysis quick reference.
3/31/2017		Service – Condensing Units and Coils	Basic Symptom Analysis - Overcharge	Assume we have high pressures, high sub-cooling and high amps. What's going on? With these videos from Greg Sanchez, download the Basic Symptom Analysis quick reference.
3/31/2017		Service – Condensing Units and Coils	Basic Symptom Analysis - Refrigeration Circuit	When troubleshooting a condensing unit, do you ever draw out a refrigeration circuit to identify the problems? Probably a good idea to start! With these videos from Greg Sanchez, download the Basic Symptom Analysis quick reference.
3/30/2017		Service – Condensing Units and Coils	24VNA9 - Incorrect Charging	The three most important things to remember when installing a 24VNA9 is charge, charge and charge. This video reviews what happens with incorrect charging and how to avoid it.
3/30/2017		Service – Condensing Units and Coils	24VNA9 - Software Changes	In a recent training class, Greg Sanchez explains all the upgrades to the 24VNA9 software, fault codes and service manual.
3/30/2017		Service – Condensing Units and Coils	24VNA9 - Operating Conditions	What happens if you try to charge a 24VNA9 air conditioner on a 55-degree day? You'll want to review this video before all of your start-ups.
3/30/2017		Service – Condensing Units and Coils	24VNA9 - Low Voltage Conection	In a recent training class, Greg Sanchez reviews how the 24VNA9 is wired with and without Infinity controls.
3/30/2017		Service – Condensing Units and Coils	24VNA9 - Important Reminders	It may be a few months since you've sold or installed a 24VNA9 air conditioners. Greg Sanchez outlines some important reminders on this Infinity 5-stage air conditioner.
2/24/2017		Service - Furnaces	Furnace Code 25	Uh oh, code 25. A model plug error seems easy enough, but in a recent training class, Greg Sanchez explains all of the details.
2/24/2017		Service - Furnaces	Two-Stage Furnace Code 31	n the 58CTX, 58CVX, 58MTB and 58MVB, code 31 can be a confusing one. Is it a pressure switch issue or a control relay issue? Greg Sanchez will help you understand how to best proceed.
2/23/2017		Service - Furnaces	Furnace Condensate Traps - Horizontal Install	Greg Sanchez explains what adjustments are required to the furnace condensate trap when it's being installed in a horizontal application.
2/23/2017		Service - Furnaces	Furnace Condensate Into a Pump	In a recent training class, Greg Sanchez explains how to best drain condensate into a pump.
2/23/2017		Service - Furnaces	Furnace Condensate Traps	All the good, bad and ugly information you need to know about furnace condensate traps.
1/31/2017		General	New App	If Greg Sanchez has this new app on his phone, you and your technicians should as well. Carrier's new Service Technician has it all and should probably be a requirement for any field personnel.
12/28/2016		Sales - Supplies and Accessories	Zoning Basics	In a recent training class, Jon Malkovich fielded a question on zoning which turned into a nice overview of the zoning basics.
12/27/2016		Service – Condensing Units and Coils	You Play Tech Rep II	Want to try again? The superheat is really high, what do you do?
12/27/2016		Service – Condensing Units and Coils	You Play Tech Rep I	Now it's your turn to play the tech rep. The amp draw is too high, what do you do?
11/30/2016		Service - Furnaces	Obsolete Variable Speed Inducer Kit	The HC23CE116 inducer motor is no longer available. Find out what we can use in this video, including a tip on a necessary pressure switch change.
11/30/2016		Service - Furnaces	MR to MQ Motor Supersession	When replacing a MR motor with an MQ motor on the 59SP5 or 59TP5 furnaces, there are some wiring changes that you'll want to know about before showing up to the jobsite.
11/29/2016		Sales - Equipment	How does Defrost Work?	In a recent training class, Jon Malkovich explained how the defrost cycle on a heat pump works and why it's important to explain it to your homeowners.
11/28/2016		Service - Furnaces	90% Condensate Drain	Greg Sanchez explains the best way to install a condensate drain on a Carrier or Payne 90% condensing gas furnace.
10/31/2016		Service - Furnaces	Code 31 - Software Enhancements	Nuisance code 31 error codes? A recent software enhancement will help.
10/31/2016		Service - Furnaces	Code 31 - Inducer Housing	Can a single drop of water can cause a pressure switch issue? Find out how, and more importantly how to fix the problem in the field.
10/31/2016		Service - Furnaces	Code 31 - LP Conversion	Sometimes LP Conversion can cause issues with pressure switch trips. Greg Sanchez explains more in this clip from a recent training class.
10/31/2016		Service - Furnaces	Code 31 - Single Stage Pressure Switches	In a recent training class, Greg Sanchez explains the details of code 31 and how to diagnose the problem on a single stage furnace.
10/31/2016		Service - Furnaces	Code 31 - Pressure Switches	Most commonly seen on the single stage 90% furnaces, Greg Sanchez explains more about this sometimes confusing error code.
10/31/2016		Service - Furnaces	Code 31 or 13	Don't chase your tail. Is it code 31 or code 13?
10/25/2016		Service - Furnaces	PWM Motors - Infinity Control	In a recent training class, Greg Sanchez explains when and how you can use Infinity controls with these Performance Series furnaces.
10/25/2016		Service - Furnaces	PWM Motors - Low Stage Airflow for 2-STage AC	Using a 2-stage outdoor unit with the 58CTY or 59TP6 is possible, but you'll want to check out this video for some guidance.
10/25/2016		Service - Furnaces	PWM Motors - Fine Tuning Adjustment	While dip switches may seem like a difficult way to program the fan speeds, they do give you the ability to make some fine tuning adjustments to the airflow.
10/25/2016		Service - Furnaces	PWM Motors - Setting the Airflow	The 58CTY and 59TP6 use a different type of motor and setting the airflow is different than other machines.
10/21/2106		Service - Furnaces	Limit Switches - Measuring Temperature Rise	The best way to diagnose a limit switch issue is to check manifold pressure and then measure the temperature rise. Find out how right here.
10/21/2016		Service - Furnaces	Limit Switches - Factory Standards are Best	Who is better at designing a furnace...you or the factory engineers in Indianapolis? Don't mess with the limit switch.
10/21/2106		Service - Furnaces	Limit Switches - Importance	What are limit switches, why do we have them, and can I use a different one if the factory rated switch keeps failing? Greg Sanchez answers this and more during a recent training class.
10/15/2016		Service - Furnaces	Code 33 - Stat Losing Time	Ever changed a thermostat becasue it was losing time? It's probably not the thermostats fault, but could actually be a code 33 error.
10/15/20116		Service - Furnaces	Code 33 - Draft Safeguard Switch	How does a draft safeguard switch work on the 80% furnace and what does it have to do with code 33 errors?
9/30/2016		Service - Furnaces	Code 33 - What Have You Done?	Okay, so you have a code 33 on a furnace with a limit switch that keeps tripping. Before replacing the switch, let's ask some basic troubleshooting questions first.
9/30/2016		Service - Furnaces	Code 33 - Main Limit	In a recent training class, Greg Sanchez explains how to troubleshoot a main limit switch.
9/30/2016		Service - Furnaces	Code 33 - But It's Still Running	You may have seen it in the Wholesale Newsletter. Greg Sanchez explains why your furnace may keep running after a limit switch trip. Or, why it's always running on high.
9/30/2016		Service - Furnaces	Code 33 - 58MVC Furnace	Error code 33 on a 58MVC can be tricky. Greg Sanchez explains it during a recent training class.
9/30/2016		Service - Furnaces	Code 33 - 58M Heat Exchanger Replacement	It's not easy, but Greg Sanchez offers a few tips on how to make it a little better for you, including the importance of the rear air baffle.
9/30/2016		Service - Furnaces	Code 33 - 59MN7 Manifold Pressure	In a recent training class, Greg Sanchez details one "guaranteed" way to get a limit switch to trip and code 33. Simply fail to check the manifold pressure on the 59MN7 furnace.
9/29/2016		Sales - Equipment	Using Long Line Sets	How long is too long? Jeremy Parrish explains what defines a long line application and what accessories are required to ensure the system works correctly.
8/31/2016		Sales - Equipment	Ratings with 3-Phase Equipment	In a recent training class, Phyllis LaVoy explains how to get ratings with 3-phase equipment.
8/30/2016		Sales - Equipment	When is 21 SEER not 21 SEER	But the brochure says "21 SEER!" In this snip from a recent training class, Jeremy Parrish explains why you can't sell your homeowners a system based on the marketing brochure.
8/30/2016		Sales - Equipment	How Much Electric Heat Should I order?	In a recent training class, Jon Malkovich gave a thorough overview of how much electric heat should be ordered for your residential heat pump jobs. Plus a bonus explanation of why you may not need electric heat with the 25VNA0 heat pump.
7/31/2016		Sales - Supplies and Accessories	Air Cleaning and Purifying	There are several different options available, so John Coleman presented the differences between the Carrier and Totaline air cleaning and air purifying products during this segment from a recent training class.
7/31/2016		Sales - Equipment	Blower Motor Overview	Jon Malkovich provides an overview of the four different types of motors found in Carrier's furnaces.
7/28/2016		Sales - Equipment	How to use the words "Variable Speed"	In a recent training class, we discussed the risks of using the words "Variable speed" when describing the motors found in Carrier's Infinity furnaces.
7/27/2016		Sales - Equipment	Minimum Airflow on Infinity	Phyllis LaVoy helped explain how to determine the minimum airflow required for various Infinity products during a recent training class. You'll see the huge advantage to the 59MN7A furnaces and 24VNA9 air conditioners.
6/30/2016		Sales - Supplies and Accessories	Non-Infinity Zoning Options	While nothing beats the Infinity zoning system, Jeremy Parrish compares and contrasts the other non-communicating options that are available.
6/30/2016		Sales - Equipment	Using an Existing 1/4" Line Set	In a recent training class, Jeremy Parrish explains how an existing 1/4" line set can be still used with some of today's 14 SEER equipment.
5/31/2016		General	Honoring Russ Sigler	Russ Sigler was recently honored at the Carrier National Factory Authorized Dealer Meeting. This video shows the inspirational, motivational and humorous moments from that meeting.
5/27/2016		Service – Condensing Units and Coils	Charging in Extreme Conditions	You can't always charge an air conditioner when it's 90 degrees outside. So, what can you do when the conditions inside or outside are not ideal? Greg Sanchez explains in this segment from a recent training class.
5/26/2016		Service – Condensing Units and Coils	Noise/Vibration within Structure - Other Options	In this clip from a recent training class, Greg Sanchez explains other options for dealing with noise and vibration that is occurring inside the structure.
5/26/2016		Service – Condensing Units and Coils	Noise/Vibration within Structure - Piping Design	Noise and vibration within the structure can be a problem, and piping design makes a difference. Greg Sanchez explains good (and bad designs) in this clip from a recent training class.
4/30/2016		Service – Controls and Accessories	Troubleshooting Infinity Communications	It’s not as tricky as you might think. Greg Sanchez explains how you can troubleshoot Infinity communications and isolate the problems with your volt meter.
4/30/2016		Service – Condensing Units and Coils	Capacitors	How can you figure out which capacitor is best (or will work) with your system? Here are some simple answers that will keep your systems running.
4/29/2016		Service – Condensing Units and Coils	Compressors - R22 with POE Oil	Yep, R-22 compressors now ship with POE oil? Why? What should I do? Find out in this clip from a recent training class by Greg Sanchez.
4/29/2016		Service – Condensing Units and Coils	Compressors - Filter Driers	In a recent training class, Greg Sanchez explained how filter driers work and why they’re important.
4/29/2016		Service – Condensing Units and Coils	Compressors - Sticking TXV's	A couple of summers ago, we had a problem where a rust inhibiter would cause TXV’s to stick. The problem still comes up, so check out this video about what you can do to help solve the problem.
4/29/2016		Service – Condensing Units and Coils	Compressors - Using an Ohm Meter	“Ohming-out” a compressor should be taught on day 1 of “Service Tech School,” but we won’t tell anyone if you check out this video to refresh your memory.
4/29/2016		Service – Condensing Units and Coils	Compressors - Thermal Failures	In a recent training class, Greg Sanchez discussed compressor thermal failures, why they happen, and how you might be able to avoid them in the future.
4/28/2016		Service – Condensing Units and Coils	Downflow Furnaces with Coils	We see it all the time, but there are some very important factors you must consider and address when installing a downflow furnace with an evaporator coil.
4/28/2016		Service – Condensing Units and Coils	Changing Two-Stage Compressors	In a recent training class, Greg Sanchez advised the class of some potential issues when replacing two-stage compressors.
3/31/2016		Service – Condensing Units and Coils	24VNA9 - Using a Second Infinity Controller	A clip from a recent training class where Greg Sanchez shows how you can use a second Infinity Touch controller to make your job easier.
3/31/2016		Service – Condensing Units and Coils	24VNA9 - Status Code 68	Fault code 68 should really be called "Status Code 68." Regardless, Greg Sanchez explains what it mean during a recent training class.
3/31/2016		Service – Condensing Units and Coils	24VNA9 - Refrigerant Charge Weigh-In	A clip from a recent training class where Greg Sanchez details the process for weighing in the refrigerant charge on the inverter-driven 24VNA9 air conditioner.
3/31/2016		Service – Condensing Units and Coils	24VNA9 - Compressor Sump Heat	Beware the "Meter Readers" and how to handle those situations when installing a 24VNA9 air conditioner with compressor sump heat.
3/31/2016		Service – Condensing Units and Coils	24VNA9 - Cooling Setup	A clip from a recent training class where Greg Sanchez explains the cooling setup on the 24VNA9 air conditioner with the Infinity Touch control.
3/31/2016		Service – Condensing Units and Coils	24VNA9 - Wiring	A clip from a recent training class where Greg Sanchez explains the unique wiring of the 24VNA9 inverter-driven air conditioner.
3/31/2016		Service – Condensing Units and Coils	24VNA9 - Fan Motor is Different	"That's the strangest looking condenser fan motor I've ever seen!" You won't have to say that after watching this clip from Greg Sanchez at a recent training session on the 24VNA9.
3/31/2016		Service – Condensing Units and Coils	24VNA9 - Sound is Different	A clip from a recent training class where Greg Sanchez explains how and why the sound from a 24VNA9 air conditioner is different than what we're used to hearing.
3/31/2016		Service – Condensing Units and Coils	24VNA9 - Inside the Unit	A clip from a recent training class where Greg Sanchez takes us on a ride inside the 24VNA9 inverter-driven air conditioner.
3/30/2016		Service – Condensing Units and Coils	Coil Moisture - Simple Thoughts	Some simple thoughts to conclude an interesting presentation on coil moisture management that was recorded during a recent training class of Greg Sanchez.
3/30/2016		Service – Condensing Units and Coils	Coil Moisture - Too Much Air	A clip from a recent training class where Greg Sanchez explains the effect of too much air across a coil.
3/30/2016		Service – Condensing Units and Coils	Coil Moisture - Pan Drainage	The do's and dont's of evaporator coil pan drainage, as explained by Greg Sanchez in a clip from a recent training class.
2/25/2016		Service – Condensing Units and Coils	Coil Moisture - Dirty Coils	A clip from a recent training class where Greg Sanchez explains the effects of dirty coils on managing coil condensate.
2/25/2016		Service – Condensing Units and Coils	Coil Moisture - High Pressures	A clip from a recent training class where Greg Sanchez explains what can happen to coil moisture if there is excessive static pressure in the duct system.
2/25/2016		Service – Condensing Units and Coils	Coil Moisture - Unbalanced Circuits	A clip from a recent training class where Greg Sanchez explains the effects of coil moisture when there is an unbalanced cirduit in the evaporator coil.
1/31/2015		Service - Furnaces	New Furnaces - 58CTY & 59TP6	A clip from a recent training class where Greg Sanchez introduces two new furnace models with the new Pulse Width Modulating (PWM) motors.
1/28/2015		Service - Furnaces	Secondary Heat Exchanger Cleaning	A clip from a recent training class where Greg Sanchez shows why cleaning a secondary heat exchanger is important and how it can be done to minimize your frustration.
1/27/2015		Sales - Supplies and Accessories	Evergreen IM Motors	New to Sigler Wholesale Distributors in the Bay Area, the Evergreen IM motor is a great replacement for PSC motors in an existing furnace. This video from Genteq Motors explains more.
12/28/2015		Service - Furnaces	Troubleshooting Indoor Fan Motors - ECMx	A clip from a recent training class where Greg Sanchez explains how to easily troubleshoot the X-13 or Performance ECMx motor.
12/28/2015		Service - Furnaces	Troubleshooting Indoor Fan Motors - PWM	A clip from a recent training class where Greg Sanchez explains how to troubleshoot the newest motor in the Carrier family, the Pulse Width Modulating ECM (or PWM).
11/30/2015		Service - Furnaces	90% Venting - Considerations	A clip from a recent training class where Greg Sanchez details what you should be considering before venting a 90% furnace.
11/30/2015		Service - Furnaces	90% Venting - Too Much Liquid	A clip from a recent training class where Greg Sanchez deta shows what can happen with a poorly designed/installed vent pipe.
10/26/2015		Sales - Supplies and Accessories	Nest Learning Thermostat	Sigler Wholesale Distributors now sells the third generation of Nest Learning Thermostats. This video from Nest is a great introduction to their industry-changing product.
10/26/2015		Sales - Supplies and Accessories	Nest Protect	A great opportunity to sell ancillary products with Nest is the Nest Protect smoke and CO alarm. Not only does it keep your homeowners safer, but it improves the functionality of the Nest Learning Thermostat.
2/1/2015		Sales - Supplies and Accessories	Carrier Cor Thermosatt	An Introduction to Carrier's Cor Thermostat
10/27/2015		Sales - Supplies and Accessories	Pro1 T855i Thermostat	Amid all the options for expensive WiFi thermostats is the feature-packed Pro1 T855i. This video from Pro1 explains the features, benefits and easy upgrade potential for all your current Pro1 customers.
9/30/2015		General	History of Air Conditioning	Discovery World in Europe recently aired this short documentary on Willis Carrier and the history of air conditioning.
8/31/2015		Sales - Supplies and Accessories	ABM Smartphone Anemometer	ABM is the creator of many smart tools, including this anemometer which allows you to accurately take airflow measurements with a smartphone. Learn how it works and some of the nice features in this short video.
8/31/2015		General	An Interview with Jimmy Kimmel	Okay, so we decided to have a little fun with Jimmy and here is his exclusive interview with SiglerTV.
8/31/2015		General	Jimmy Kimmel Loves Willis Carrier	Jimmy Kimmel, host of Jimmy Kimmel Live on ABC can't say enough nice things about Willis Carrier in his opening monologue on July 20, 2015.
7/31/2015		Service - Furnaces	Setting 58CTY Airflow	The new 58CTY furnace features a pulse-width-modulating motor which is not used on any other Carrier furnace. Check out this video to learn how airflow adjustments are made during the installation.
6/30/2015		Sales - Programs and Promotions	CoolFront Flat Rate Pricing	Flat rate pricing is often the best way for your technicians to sell a service job to a homeowner. If you use flat rate pricing today, you're probably familiar with the big book. CoolFront takes that book at moves it to your laptop for a completely electronic transaction between you and your happy homeowners.
6/30/2015		Sales - Supplies and Accessories	Rx11 Flush	While replacing the line set is always a good idea, this video provides you with instructions on how to use Rx11 Flush, a popular Nu-Calgon product, to clean the line set.
5/30/2015		Sales - Supplies and Accessories	AirScape Installation	Wholehouse fans are a great way to provide evening cooling in this marketplace. If you think wholehouse fans are noisy and inefficient, check out our inventory of AirScape. If you think they're difficult to install, check out this video!
5/27/2015		Sales - Supplies and Accessories	Compressor Cross Reference Tool	Ever wonder what generic compressor would work for your application? This video describes a new tool from Totaline where you can identify several compressors that will replace the one you're taking out.
4/21/2015		Sales - Supplies and Accessories	Totaline Filter Drier	Do you think all filter driers are created equal? Guess again! See the value of using a quality Totaline filter drier this summer.
3/31/2015		Sales - Supplies and Accessories	AirAdvice	A video from AirAdvice about their home monitoring tool which will help you sell more indoor air quality products.
2/28/2015		Service - Controls and Accessories	Cor Thermostat - Accessing Advanced Settings	The new Cor thermostat has several advanced settings which are hidden from the homeowner. In this video, you'll learn how to access them and what can be modified.
1/4/2015		Sales - Programs and Promotions	My Learning Center Webinar	In December, 2014, several webinars were presented to the Sigler sales team. Here is one about Carrier's My Learning Center that you may find interesting. For more, go to www.SiglerCarrier.com. Log in and select "Click here for the 2015 Programs Guide."
1/4/2015		Sales - Programs and Promotions	Brickyard Marketing Webinar	In December, 2014, several webinars were presented to the Sigler sales team. Here is one about Brickyard Marketing that you may find interesting. For more, go to www.SiglerCarrier.com. Log in and select "Click here for the 2015 Programs Guide."
10/31/2014		Sales - Equipment	Comfort Series ERV	A video from Carrier Corporation about the award winning Comfort Series ERV which is revolutionizing ERV usage and installation.
9/30/2014		Service - Condensing Units and Coils	A/C Leak Freeze	A video from A/C Leak Freeze which briefly explains how the additive helps repair and prevent refrigerant leaks in an HVAC system.
8/29/2014		Service - Controls and Accessories	Comfort Wi-Fi Thermostat	A video explaining some of the unique features and setup options for the new Comfort Series Wi-Fi Thermostat.
8/18/2014		Sales - Equipment	24VNA9 Variable Speed AC	A video from Carrier Corporation which introduces the VARI-efficient, VARI-small, VARI-comfortable, VARI-smart, VARI-quiet and VARI-flexible VARIable speed air conditioner.
6/30/2014		Sales - Equipment	AHRI Ratings	Learn about the importance of AHRI ratings and the new tool from Sigler Wholesale Distributors to simplify the process for searching ratings.
4/30/2014		Service – Controls and Accessories	Infinity Touch Dealer Logo	A video showing how dealers can add their company logo to a homeowner's Infinity Touch control.
4/30/2014		Service – Controls and Accessories	Infinity Touch Dealer Information	A video showing how dealers can add their contact information to a homeowner's Infinity Touch control.
3/31/2014		Sales - Supplies and Accessories	APCO Fresh Air UV	A video describing the APCO Fresh Air UV family of products and an easy installation.
2/28/2014		Service – Furnaces	Update on G Terminal Interlock, Infinity Touch	Brief overview of the options available for configuring the G terminal interlock with current Infinity Touch controlled equipment. "Alert" is a new addition with v10 software and may prove useful.
1/31/2014		Service - Furnaces	Code 42	Tips and procedures for troubleshooting Code 42 on condensing furnaces with variable speed inducer motors
1/28/2014		Moments with Russ	Russ, What Keeps You Going?	We conclude our series by answering the question on everyone's mind -- Russ, what keeps you going?
1/27/2014		Moments with Russ	Carrier, Money Tie and Advice	Russ shares his thoughts on his partnershi with Carrier, a favorite tie and some advice for dealers
12/31/2013		Sales – Supplies and Accessories	Carbon Monoxide Detectors & Smoke Alarms	A video from Totaline about selling opportunities in the home for carbon monoxide detectors and smoke alarms
12/31/2013		Moments with Russ	MWR-11 Customer 101	Russ tells us his thoughts on customers and how he expects his employees to treat customers
12/31/2013		Moments with Russ	MWR-10 Success & Opportunity in California	With the recent acquisition of operations in California, Russ talks about the successes and opportunities there
12/31/2013		Sales – Equipment	Payne PG95 Furnace	A video from Totaline about the Payne PG95 furnace
11/30/2013		Moments with Russ	MWR-9 What Gift do you give a man Turning 100?	Russ talks about the future of Sigler Wholesale Distributors and what he'd like to see Chris and Jon give him for his 100th birthday
10/30/2013		Sales – Programs and Promotions	Standard Online Warranty Claims	A brief tutorial on the ServiceBench website for standard online warranty claims
10/29/2013		Moments with Russ	MWR-8 Launching Idaho and California	Then opportunities came about to assume operations in Idaho and California
10/20/2013		Moments with Russ	MWR-7 Never Satisfied, Always Growing	Russ kept growing his distribution businss and ultimately bought operations in Phoenix
10/18/2013		Moments with Russ	MWR-6 Even the King of Saudi Arabia needs AC	More stories from Russ Sigler about a less than traditional system installation.
10/1/2013		Moments with Russ	MWR-5 Oral Roberts needs AC	Even the famous television evangilist needs to stay cool. Who was there to help? Our very own Russ Sigler!
9/16/13		Moments with Russ	MWR-4 Three Things to Have a Successful Business	Russ breaks down the three things that are required to have a successful business.
8/30/13		Moments with Russ	MWR-3 Carrier Franchise	Russ continues talking with Jon and Chris, this time explaining how his contracting business was converted into a distributor.
8/16/13		Moments with Russ	MWR-2 Learning from Dr. Carrier	The second video in the series, Russ talks about how he got started in air conditioning and learned from Dr. Willis Carrier
8/1/13		Moments with Russ	MWR-1 There is No Money in Air Conditioning!	Earlier this summer, Jon Malkovich and Chris Sigler sat down with the founder of Sigler Wholesale Distributors, Russ Sigler.
6/29/13		Sales – Supplies and Accessories	Selling Tips - Registers and Grilles	A video that gives some helpful tips for selling grilles and registers. We don't often think of upgrade options for registers, but this video will explain how you can make that a regular part of your sales process.
6/11/13		Sales – Supplies and Accessories	Nu-22B Refrigerant	As the price of R-22 increases, there will be many alternates that can be used. Sigler Wholesale Distributors has sifted through the many options and believe Nu-22B from ICOR Internatoinal is the best solution. This video describes when it can and can't be used, and how to complete the change.
6/2/13		Sales – Supplies and Accessories	5-2-1 Compressor Saver	An overview of the 5-2-1 Compressor Saver...not just another ordinary hard start kit. Learn why hard start components are essential and why the 5-2-1 is different from others on the market.
5/30/13		Service – Condensing Units and Coils	Aluminum Coil Repair	Round tube-plate fin, aluminum coil repair overview.
4/29/13		Sales – Supplies and Accessories	Everclean Flex Duct	Thermaflex provides a number of solutions for HVAC air distribution. Both Flex-Vent and EverClean are stocked locally by Sigler Wholesale Distributors. This video reviews the features and benefits of each, focusing on the premier product - EverClean. Either way, select Thermaflex for your flex duct needs.
4/1/13		Sales – Equipment	Understanding Line Set Sizes	While it's always best to use a new line set with new equipment, sometimes that's not possible. This video discusses how you can deal with smaller than usual vapor lines and smaller than usual liquid lines. It also discusses long line applications and the associated requirements.
2/25/13		Service – Furnaces	IGC Code 6	A brief tutorial on the integrated gas controller, error code 6 -- hall effect sensor. This video discusses how it happens and how the error can be avoided.
1/28/13		Service – Furnaces	Code 31, 2-Stage Furnaces	An overview of troubleshooting Code 31- HPS did not close on 2-stage furnaces.
1/28/13		Sales – Equipment	Intro to Variable Speed Motors	An overview of the variable speed blower motor and where it's found in Carrier's furnace, fan coil and small packaged product families. This video includes a video produced by Genteq, the motor manufacturer.
1/28/13		Sales – Equipment	Intro to X13 Motors	An overview of the X13 blower motor and where it's found in Carrier's furnace, fan coil and small packaged product families. This video includes a video produced by Genteq, the motor manufacturer.
12/24/12		Sales – Programs and Promotions	Product Information Tool	A tutorial of the Sigler Wholesale Distributors Product Information Tool. This new iPad app was designed to help Temperature Tough Gold and Temperature Tough Dealers with in-home selling. Details about all products currently available in Northern California can be easily shown to homeowners.
11/5/12		Service – Controls and Accessories	3 Zone Kit overview	A portion of the Sales Boot Camp program which focuses on Carrier's 3-zone system -- overview of the features and benefits. Originally recorded in Fall-2011.
11/5/12		Service – Controls and Accessories	Residential Zoning design overview	A portion of the Sales Boot Camp program which focuses on residential zoning -- proper design and the three products available from Carrier. Originally recoreded in Fall-2011.
11/5/12		Sales – Controls and IAQ	Infinity and Performance Air Purifiers	Help explain IAQ and the importance of purifying indoor air to your homeowners. Plus, an introduction to the new Performance Air Purifier and how it nicely complements the Infinity Air Purifier.
10/24/12		Service - Furnaces	Inducer Control Board - Red Wire	A brief overview of the red wire addition during the Inducer Board replacement process.
9/30/12		Sales – Controls and IAQ	Infinity Touch Control -- Scheduling	Part three of a three part series introducing the Infinity Touch Control. This segment is a detailed tutorial on scheduling and temporary schedule overrides.
9/24/12		Sales – Controls and IAQ	Infinity Touch Control -- WiFi Setup	Part two of a three part series introducing the Infinity Touch Control. This segment is a detailed tutorial on setting up the WiFi connection.
9/24/12		Sales – Controls and IAQ	Infinity Touch Control -- Overview	Part one of a three part series introducing the Infinity Touch Control. This segment is a basic product overview, covering the basics of programming, the basics of WiFi setup, the model numbers, product compatibilty and online tools.
9/3/12		Service – Condensing Units and Coils	VC VH - Code 6	Details on the condensing unit fault code 6, VC VH.
9/3/12		Sales – Equipment	Infinity Series Variable Speed Heat Pump	Not used to selling a lot of heat pumps? This video will give you five simple reasons why your customers will love the new Infinity Series Variable Speed Heat Pump.
7/30/12		Service – Condensing Units and Coils	Compressor Cycle Lock Out (CLO)	A brief operational description of the CLO (Compressor Cycle-Loc) device with lock-out condition examples.
7/30/12		Service – Controls and Accessories	Remote Room Sensors - Thermistor Sensor Averaging	A look at thermistor sensors, and how they can (or can't) be arranged to provide remote room sensor averaging.
6/28/12		Sales – Equipment	Friedrich Products	An introduction to the Friedrich products stocked in Northern California, including Kuhl room air conditioners, Chill room air conditioners, PTAC units and portable air conditioners.
6/25/12		Service – Furnaces	2-stage Furnace Control Options	Brief overview of 2-Stage Furnace operation with single and two-stage thermostat.
6/23/12		Service – Furnaces	Modulating Furnace Control Options	Discussion of operating sequences of the Modulating furnace when used with a single-stage or two-stage thermostat. In other words, will Nest work with my 59MN7?
6/23/12		Service – Condensing Units and Coils	Control options for 2-Stage outdoor units - ACRDJ	A brief discussion of control options for 2-stage outdoor units, including Adaptive Algorithm for control via single-stage stat.
4/14/12		Sales – Equipment	Carrier 90% Furnaces	An introduction to the Carrier 90% furnace platform. The video includes a discussion of the sales benefits, service benefits, installation benefits and an overview of the current product offering.
3/27/12		Sales – Equipment	Using Accurate Utility Costs	A tutorial on how to use data from pge.com to determine true $/therm and $/kWh costs which then improve the accuracy of Carrier's Online OpCost Calculator.
3/27/12		Sales – Equipment	Carrier Online OpCost Calculator	A tutorial of Carrier's Online OpCost Calulator -- a powerful tool to provide you and your homeowner with operating cost estimates on up to four HVAC systems.