In a recent training class, Phyllis LaVoy explains how to get ratings with 3-phase equipment.

Date AddedLinkCategoryTitleDescription
10/31/2018Service - Ductless and VRFDuctless Troubleshooting Overview (35 of 35)In his final video of the series, Josh Vasquez details the troubleshooting process. He also goes in depth on the common E1 and P0, P6, P4, F0 and EE error codes.
10/31/2018Service - Ductless and VRFDuctless Multi-Zone System Enquiry (34 of 35)The multi-zone ductless system provides some feedback which makes troubleshooting a lot easier. Yes, you might have to push the button 34 times, but it's worth it in the end!
10/31/2018Service - Ductless and VRFDuctless System Component Check (33 of 35)It's always best to verify if a component works before ordering a replacement. In this video, you'll learn how to check the IPM, compressor, EEV, reversing valve and outdoor fan motor.
10/31/2018Service - Ductless and VRFDuctless Service Components (32 of 35)What can be replaced on a ductless system? In this next video of the series, Josh explains the different sensors, board and serviceable components and where they are in the system.
10/31/2018Service - Ductless and VRFDuctless Error Codes (31 of 35)Uh oh ... but I'm getting an error code! Josh explains how to retrieve the LED indicator codes and numeric error codes that may appear on both the indoor and outdoor units.
10/31/2018Service - Ductless and VRFDuctless Startup (30 of 35)In this next video from a recent training class by Josh Vasquez, he explains the final steps required when starting up a ductless system.
9/30/2018Service - Rooftop UnitsMicroMetl Economizer InstallationCreated by MicroMetl Corporation, this video is a helpful tutorial of how to install a MicroMetl economizer with Jade control on a commercial chassis rooftop unit.
9/29/2018Service - Ductless and VRFWhat's Wrong with this Ductless Installation? (29 of 35)Yikes! Somebody didn't watch SiglerTV before installing these ductless systems. Josh Vasquez spends a few minutes showing some funny examples of what can go wrong when a ductless system is installed wrong.
9/28/2018Service - Ductless and VRFDuctless Installation Wiring (28 of 35)Finally, let's get this system wired. Most systems only use 3 wires, but it can be confusing. In this next video, Josh Vasquez helps explain which wire you need and how to ensure that you've wired it correctly.
9/28/2018Service - Ductless and VRFDuctless Installation Charging (27 of 35)The next step installing a Carrier ductless split system is charging the system. Here's a hint -- don't try to use the subcooling method. Check out this video from a recent training class to learn the right techniques.
9/28/2018Service - Ductless and VRFDuctless Installation Leak Test (26 of 35)The Carrier installation instructions offer two different options for verifying that the line sets don't have any leaks. Take your time and do it right!
9/28/2018Service - Ductless and VRFDuctless Installation Piping (25 of 35)Don't let a bad set of flares mess up your ductless job. Josh Vasquez explains the importance of keeping pipes cleaned and how to flare them properly.
9/28/2018Service - Ductless and VRFDuctless Installation Outdoor Units (24 of 35)Now that the indoor units are installed, what do we need to know about the outdoor unit? In this video, Josh Vasquez explains the required clearances required line set lengths and required tools. Just as important, he explains what you don't want to install in the refrigerant lines!
9/28/2018Service - Ductless and VRFDuctless Installation Cassettes (23 of 35)Carrier's 4-way ceiling cassette units have their own set of requirements and tools as well. In this video, Josh Vasquez tells you what you need to know to install the system correctly.
9/28/2018Service - Ductless and VRFDuctless Installation High-Wall (22 of 35)In this next video, Josh Vasquez explains some of the specific installation requirements and required tools when installing any of the Carrier high-wall ductless fan coils.
9/28/2018Service - Ductless and VRFDuctless Installation Ducted (21 of 35)Ducted units have some specific installation requirements and required tools which are reviewed in this video. This includes how to set the static pressure settings!
9/28/2018Service - Ductless and VRFDuctless Installation General Considerations (20 of 35)Continuing with the next video from a recent training class taught by Josh Valasquez, the class learns some of the basics before installing any of the Carrier ductless systems.
8/31/2018Service - Ductless and VRFDuctless Pressure Protection (19 of 35) In this next video from a recent training class, Josh Vasquez explains the different protections that are integrated into Carrier's ductless split systems.
8/31/2018Service - Ductless and VRFDuctless Built-In Condensate Lift (18 of 35)Josh Vasquez also explains the condensate lift mechanisms found in Carrier ducted and cassette fan coils.
8/31/2018Service - Ductless and VRFDuctless Crankcase and Basepan Heaters (17 of 35)This video is short and sweet -- Carrier ductless split system have these components to ensure that the system works when it's cold outside.
8/31/2018Service - Ductless and VRFDuctless Adjustable Temperature Compensation (16 of 35)Warm air rises and that can sometimes cause a high-wall unit to read higher temperatures than what is actually in the room. Carrier ductless split systems adjust for that and this next video in the series explains how it works.
8/31/2018Service - Ductless and VRFDuctless Forced Defrost and Cold Blow Prevention (15 of 35)In this next video, Josh Vasquez explains how you can demonstrate defrost to the homeowner so they know what to expect, and how to prevent cold-blow during start-up on a Carrier ductless split system.
8/31/2018Service - Ductless and VRFDuctless Single Zone Refrigerant Leak Detection (14 of 35)What's is Error Code "EC?" A refrigerant leak probably isn't your first guess, but Josh Vasquez explains the error code in this video from a recent training class.
8/31/2018Service - Ductless and VRFDuctless Multi-Zone System Changeover (13 of 35)Can a multi-zone ductless system heat and cool simultaneously? No? so, what happens if the remotes are in auto-changeover? It could be a problem and this video will help you avoid a call-back!
8/31/2018Service - Ductless and VRFDuctless Emergency Operation, Freeze Protection and Auto restart (12 of 35)What happens if the wireless remote is lost? What if I want to set my cabin temperature to 46? What happens when the power goes out? All of these questions are answered by Josh Vasquez in this next video from a recent training class.
8/31/2018Service - Ductless and VRFDuctless Follow Me Features (11 of 35)One of the most important and often misunderstood features of the Carrier ductless split system is "Follow Me." In this next video, Josh Vasquez goes into great detail about how it works so you understand what it does and what it doesn't do.
8/31/2018Service - Ductless and VRFDuctless Sleep, Silent, Dry and Turbo Modes (10 of 35)There are four other options that might not be intuitive, so Josh Vasquez explains how they all work and what your homeowners should expect.
8/31/2018Service - Ductless and VRFDuctless Self Clean Mode (9 of 35)A little different than your oven, "Self Clean" is an option on Carrier ductless sytems. Josh Vasquez explains how it works even though it is more relevant in high humidity markets.
8/31/2018Service - Ductless and VRFDuctless Sensors and Communication (8 of 35)In this next video from a recent training class, Josh Vasquez explains how the two components of a ductless split system communicate and the various sensors that are used.
7/30/2018Service - Ductless and VRFDuctless Controls (7 of 35)Carrier ductless split systems have a lot of control features and options that Josh explains in this next segment. He also dives into the wall mounted, WiFi and handheld control options for the systems.
7/30/2018Service - Ductless and VRF40MHH Overview and Product Improvements (6 of 35)While positioned as a Comfort Series product, the Carrier 40MHH high-wall fan coil is full of features and benefits that make it easier to install and service.
7/30/2018Service - Ductless and VRFDuctless Product Overview (5 of 35)What products are available from Carrier? Josh Vasquez explains all of them in this high-level overview of the product family.
7/30/2018Service - Ductless and VRFDuctless Defrost Mode & Low Ambient Capacity (4 of 35)Josh continues the introductory product overview by explaining how the defrost mode works and some of the incredibly low limits of low ambient cooling.
7/30/2018Service - Ductless and VRFDuctless Operating Principles (3 of 35)In his next video of this series, Josh Vasquez explains the basics of how Carrier's ductless units work in cooling mode and heating mode.
7/30/2018Service - Ductless and VRFDuctless Inverter Technology (2 of 35)Beyond the obvious lack of ductwork, there is some unique technology in Carrier's line of ductless fan coils. One key difference is the inverter technology. Josh explains the details of how an inverter works and what it does when the system is operating.
7/30/2018Service - Ductless and VRFWhat is a Ductless System? (1 of 35)In this first video of a new series of classes, Josh Vasquez explains the very basics of what a ductless system is, where it can be used and some of the many features and benefits.
6/31/2018Sales – Equipment24VNA0 In-Home SellingSelling top-tier equipment can be challenging at the kitchen table. In this final video of the series, Jon Malkovich goes back to the basics and offers viewers a reminder on how to sell.
6/30/2018Sales – Equipment24VNA0 Compatibility & WarrantyJon Malkovich continues the conversation on the new 24VNA0 by discussing system compatibility, warranty, dimensions, transition and inventory planning.
6/30/2018Sales – Equipment24VNA0 DurabilityWhile the 24VNA0 is in the traditional Infinity cabinet that has been available for a few years, it's worthwhile to review the many benefits it affords a homeowner and servicing contractor.
6/30/2018Sales – Equipment24VNA0 Humidity ControlHumidity isn't normally an issue in the Bay Area, but it can be. In this next video of the series, Jon Malkovich explains how the 24VNA0 can control humidity even when the temperature is below setpoint.
6/30/2018Sales – Equipment24VNA0 PerformanceHow a two-stage air conditioner works, let alone a variable speed air conditioner, can be confusing. This video explains how the new 24VNA0 is going to perform under different circumstances and much electricity it consumes at various operating conditions.
6/30/2018Sales – Equipment24VNA0 TechnologyIn this next video of the series, Jon Malkovich explains the technology within the 24VNA0 and how it works (both from a contractor's perspective and a homeowner's perspective).
6/30/2018Sales – Equipment24VNA0 EfficiencyThe other new unit launched in 2018 was the Carrier 24VNA0. In this video from a series of 9 recorded during a recent training class, Jon Malkovich discuses the efficiency.
6/29/2018Sales – Equipment24APB6 IntroductionOne of the two new units launched in 2018 was the Carrier 24APB6. This video reviews the efficiency, technology and performance.
6/29/2018Sales – EquipmentCarrier AC LineupIn the first of a series of 9 videos, Jon Malkovich explains how Carrier's 2018 cooling lineup as it has changed to accommodate two new air conditioners.
5/31/2018Service – Controls and AccessoriesInfinity User Interface Service ToolIn this final video from the Infinity training class, Greg explains how to use an extra user interface as a service tool.
5/31/2018Service – Controls and AccessoriesInfinity with Home AutomationHave a homeowner who has a sophisticated home automation system? Carrier now has an open API which allows developers to create an interface to the Infinity control in addition to the hard-wired RS-232 interface. Greg explains more in this video from a recent training class.
5/31/2018Service – Controls and AccessoriesInfinity Homeowner Education VideosAre you struggling to educate a homeowner on the "Smart" functions of the Carrier Infinity system? This video explains how you can get to some additional videos from the factory on how it all works.
5/31/2018Service – Controls and AccessoriesAlexa and Apple Home KitAlexa, set the temperature upstairs to 72 degrees. Does that work with Carrier's Infinity system? Find out here!
5/31/2018Service – Controls and AccessoriesInfinity Zoning Design - System ChecksIn this final video from a recent class where Greg talks about Infinity zoning, he explains a likely scenario that you may experience when start-up that new system and how the system does what it's supposed to do.
5/31/2018Service – Controls and AccessoriesInfinity Zoning Design - Furnace SelectionWhen designing an Infinity Zone System, how do we use the airflow limits to select the right furnace for the job? Greg Sanchez explains how in this must-see video.
5/31/2018Service – Controls and AccessoriesInfinity Duct Assessment & Airflow LimitsIn a recent training class, Greg Sanchez explains why the Infinity zone system performs a duct assessment and casts some light on the critically important airflow limits for each zone.
5/31/2018Service – Controls and AccessoriesCarrier DampersWhether you're using the Comfort Series zone boards, Performance Zone Kit or Infinity Zoning, you may be tempted to put a volt meter on a Carrier damper. Hmmmm, you may want to watch this video first.
4/30/2018Sales - EquipmentUsing a Duct CalculatorIn the final video of this series on airlfow, Jon Malkovich discusses how to use the calculator and some suggested sizing principals for both supply and return ducts.
4/30/2018Sales - EquipmentUnderstanding Static PressureIn this second video, Jon Malkovich uses some simple illustrations to explain static pressure and the effect on different types of furnaces.
4/30/2018Sales - EquipmentAirlfow BasicsIn the first of a three-video series on airflow, Jon Malkovich discusses some basic principals like volume, velocity, friction and airflow rate.
3/31/2018Service – Controls and AccessoriesInfinity Dealer InformationHow do you get your information into your homeowner's Infinity Touch Control? There are a couple of different ways, and Greg Sanchez explains how in this recent video. Regardless of how it's done, it's important, so make sure your homeowners are selecting you (and not your competition).
3/31/2018Service – Controls and AccessoriesInfinity Software UpdatesIn this video, Greg Sanchez explains software updates, how they occur, why they occur and what you need to do if your homeowner's Infinity Touch Control isn't updating on its own.
3/30/2018Service – Controls and AccessoriesInfinity Feature - Daily Duct AssessmentIn this sixth and final video from a recent training class, Greg Sanchez explains how and why Carrier's Infinity system runs the fan every day for a few minutes. Also, why it's not a great idea to switch the system into "Off" mode.
3/30/2018Service – Controls and AccessoriesInfinity Feature - Smart SetbackDo you struggle to figure out what temperature to use for "Away" mode on your thermostat? If you struggle, how are you going to explain it to a homeowner? The Infinity Touch Control can figure it out for you and Greg Sanchez explains how it works in this video.
3/30/2018Service – Controls and AccessoriesInfinity Feature - Smart RecoveryIn this fourth video of the series, Greg Sanchez explains to a recent training class one of the most hated and most loved feature of the Infinity Touch Control. You need to know what it means and need to talk with every homeowner before finishing the installation.
3/30/2018Service – Controls and AccessoriesInfinity Feature - Simultaneous Heat and Cool ModeHuh? Simultaneous Heat and Cool? In version 14 of the Infinity Control handles this common issue differently than previous versions of the control.
3/30/2018Service – Controls and AccessoriesInfinity Feature - Auto ChangeoverIn this next video, Greg explains how auto changeover with the Infinity Control is a little different from other stats on the market.
3/30/2018Service – Controls and AccessoriesInfinity Feature - Overcool to DehumidifyIn this first video in a series of six special Infinity Control features, Greg Sanchez explains what it means to overcool to dehumidify. Sometimes in this area, humidity and temperature need to be controlled for a comfortable home.
2/28/2018Service – Controls and AccessoriesTemperature Display"Why is my unit running when the setpoint is 72 and the control says it's 72 in the space?" Have you ever heard that question

before? Did you have a good answer? Check out this video to learn how Carrier displays temperature on the Infinity Control.
2/28/2018Service – Controls and AccessoriesR-G Terminal InterlockYou've heard it before, but here you go again. With the Infinity Control, you have some options to create an R-G interlock. Greg

explains how to set it up and how you may want to use it on your next project.
2/27/2018Service – Controls and AccessoriesOops, Locked Smart SensorIn this final video, Greg explains how a smart sensor gets locked, and more importantly, how to get it unlocked.
2/27/2018Service – Controls and AccessoriesOops, No Indoor UnitIn this second video in the series from a recent training class, Greg explains what happens if an indoor unit cannot be found and

how to use demo mode.
2/27/2018Service – Controls and AccessoriesOops, No Outdoor UnitIn this quick 3-video series, Greg Sanchez explains three common problems that occur during an Infinity Controls start-up. In

this one, he explains what to do if the Infinity Control can't find an outdoor unit.
1/31/2018Service - Furnaces90% Furnace ImprovementsCarrier has recently made several improvements to their 90% furnace product family. As a results, their 90% furnaces are 100% easier to install!
1/30/2018Service – Controls and AccessoriesInfinity Setup - AccessoryIn this final video in the series, Greg Sanchez explains how to set up indoor air quality accessories with the Infinity Touch control.
1/30/2018Service – Controls and AccessoriesInfinity Setup - Zoning Zoning setup can be confusing, but in this next video in the series, Greg Sanchez explains some of the basic setup procedures for the Infinity Touch Control.
1/30/2018Service – Controls and AccessoriesInfinity Setup - Outdoor UnitNext up is, setup for the communicating outdoor unit. Not a lot of options, but you can setup cooling lockouts and latch.
1/30/2018Service – Controls and AccessoriesInfinity Setup - FurnaceIn his next video from a recent training class, Greg explains furnace setup options. This includes airflow limits, staging and dhum drain.
1/30/2018Service – Controls and AccessoriesInfinity Setup - ThermostatIn this series of five videos, Greg Sanchez explains several of the common setup options with the Infinity Touch Control. In this video, he focuses on thermostat options, including the often-confusing Smart Recovery feature.
12/28/2017Service – Controls and AccessoriesInfinity Start-Up SequenceWhat happens when you power up an Infinity control for the first time? Greg walks through the entire process and what's going on behind the scenes.
12/27/2017Service – Controls and AccessoriesInfinity Set-Up MenusIn a recent training class, Greg Sanchez explains the basic menu and installation/setup menu structure of the Infinity Touch Control.
11/30/2017Service – Condensing Units and CoilsHeat Pump BasicsSigler Wholesale Distributors recently hosted an entire class about heat pumps (look for the videos in mid-2018). However, here is a quick overview about the basics of a heat pump system.
11/29/2017Service - FurnacesCan I vent a 90% furnace down? It is possible (and potentially very handy) to vent the flue pipes down into the crawl space.. Just make sure you use the kit and check out this video first.
11/29/2017Service - FurnacesBlown control fuse, now what?It happens to all service techs and the tendency is to panic. In a recent training class, Greg Sanchez explains a systematic approach that you should take toward diagnosing the cause of a short in a Carrier furnace.
10/31/2017Service - FurnacesDIP Switches - Items to Ask YourselfOkay, but why are the DIP switch settings important? Here are some things to consider before making the adjustments for your specific application.
10/31/2017Service - FurnacesDIP Switches - OverviewDIP switches can be confusing and are becoming increasingly critical when configuring Carrier furnaces. in this video, Greg explains how to read Carrier's diagrams and charts so you can get it right the first time.
10/30/2017Service - FurnacesResolving Pressure Switch IssuesIn this final video of the series, learn how to diagnose pressure switch faults and where to look first.
10/30/2017Service - FurnacesPressure Switch LabelsIn Greg's second video, he explains how to read the labels on the pressure switches sold at Sigler Wholesale Distributors.
10/30/2017Service - FurnacesHow do I Check a Pressure Switch?The first in a series of three videos about furnace pressure switches, Greg Sanchez explains how you can check one to make sure it's operating properly.
9/30/2017Service - FurnacesManifold pressure - ToolsIn this fourth and final video in this segment, Greg Sanchez explains what tools you need to measure and adjust manifold pressure.
9/30/2017Service - FurnacesManifold pressure - 26,000 Btuh 90% FurnacesLast year, Carrier launched a low-capacity 26,000 Btuh furnace. Setting the manifold pressure does on this model does require some extra attention which Greg Sanchez explains in this clip from a recent training class.
9/30/2017Service - FurnacesManifold pressure - Modulating FurnacesOkay Greg, what about the 59MN7 modulating furnace? In the second clip in this series, he explains how to set the manifold pressure for this furnace.
9/30/2017Service - FurnacesManifold Pressure - 90% Single Stage FurnaceWhat is the proper manifold pressure for a single stage 90% furnace, 40,000 Btuh and above, operating on natural gas in the greater San Francisco Bay Area? Why does it matter? In a recent training class, Greg Sanchez explains it all.
9/29/2017Service - FurnacesApproved RTV Compounds and Where to UseWhen servicing a furnace, it's important to know when you can use RTV sealant, what kind should be used and where you can use it. Hint, neither of the two approved options are red!
9/27/2017Service - FurnacesTail Chasing with Fault CodesIs it 42 or 24? Short blinks first or second? Ugh...help! Greg Sanchez does in this clip from a recent training class.
8/31/2017Service - FurnacesTroubleshooing Indoor Fan Motors - Real World IssuesIn the fourth and final video of this series from a recent training class, Greg Sanchez explains some odd situations you may encounter when troubleshooting the ECMx or PWM motors.
8/31/2017Service - FurnacesTroubleshooing Indoor Fan Motors - Ohm Out the MotorIs it possible to ohm out an X-13 or PWM motor? In video three, Greg answers "Yes." It's easy to do and can quickly rule out a motor failure so you only need to buy a replacement module.
8/31/2017Service - FurnacesTroubleshooing Indoor Fan Motors - PWMIn video two, Greg Sanchez explains how to troubleshoot the PWM motor, which is really a communicating version of the ECMx.
8/31/2017Service - FurnacesTroubleshooing Indoor Fan Motors - ECMxIn this series of four videos, Greg Sanchez explains how to easily troubleshoot the ECMx or X-13 indoor blower motor.
7/31/2017Service – Controls and AccessoriesInfinity Wiring - Zone SensorsIn this final video about infinity wiring, Greg explains a common hurdle that often pops up when wiring smart sensors to the Infinity System zone damper control model.
7/31/2017Service – Controls and AccessoriesInfinity Wiring - Damper Control ModuleWhat components are required for zoning? In a recent training class, Greg Sanchez explains the damper control module, dampers, smart sensors and remote room sensors.
7/31/2017Service – Controls and AccessoriesInfinity Wiring - Non-Communicating OutdoorCan I use a non-communicating air conditioner with Infinity Controls? Yes! In this recent training class, Greg Sanchez explains how.
7/31/2017Service – Controls and AccessoriesInfinity Wiring - 24VNA9Yes, the wiring is simple but you may scratch your head when installing the five-stage communicating air conditioner. Review this video first to eliminate any of the confusion.
7/31/2017Service – Controls and AccessoriesInfinity Wiring BasicsABCD seems pretty simple, and it is. However, this video explains what each of the wires are used for with Infinity Communicating Controls.
7/30/2017Service – Controls and AccessoriesInfinity Controls & EquipmentWhat are the different Infinity Control products available and what works with what? In this video from a recent training class, Greg Sanchez explains all of it.
6/30/2017Service - FurnacesPWM Cooling AirflowCooling and constant fan airflow have several adjustment options. Check out this video before heading to the jobsite.
6/30/2017Service - FurnacesPWM Heating AirflowHeating airflow is fixed on these furnaces, but some opportunities exist for you to make comfort adjustments
6/29/2017Service - FurnacesPWM MotorsWe probably should no longer call PWM motors "new" but there is still some confusion with these motors installed in the 58CTY and 59TP6 furnaces. In a recent training class, Greg Sanchez helps alleviate the confusion.
5/30/2017Service - FurnacesThings that Ought to Get Our Attention - IXYikes, this one is sure to get your attention, but what do we do next? There are a couple of problems with this picture that need to be fixed.
5/30/2017Service - FurnacesThings that Ought to Get Our Attention - VIIIThe boot isn't sealing to the PVC. May not be something you notice right away, but can cause a lot of havoc in the future.
5/30/2017Service - FurnacesThings that Ought to Get Our Attention - VIIHigh static pressure might be typical, but it's not right and not good for the homeowner or equipment. Take a step back and figure out what's going on.
5/30/2017Service - FurnacesThings that Ought to Get Our Attention - VIIt's a good idea to take a peak inside the coil box while doing your planned maintenance. Carpeting the evaporator coil will probably result in poor airflow and odd pressures!
5/30/2017Service - FurnacesThings that Ought to Get Our Attention - VWow, an orange flue pipe inside the cabinet? Yep, and it's pretty straight forward to figure out what's going on with the furnace and what your next steps should be.
5/30/2017Service - FurnacesThings that Ought to Get Our Attention - IVA hole in the wall of the vestibule next to the limit switch? Huh? If you don't know what happened before you arrived, there are some clues that can give you a good idea about what's going on with the furnace.
5/30/2017Service - FurnacesThings that Ought to Get Our Attention - IIILot of potential problems with this one. Yeah, the homeowner may need a new roof, but we also have a problem with the furnace vent piping.
5/30/2017Service - FurnacesThings that Ought to Get Our Attention - IIWhat about this one? When you're doing your spring maintenance, don't hesitate to take a peak inside the furnace. Keep your eyes open for these potential problems.
5/30/2017Service - FurnacesThings that Ought to Get Our Attention - ILook at the picture and explain what you see. Why might you be getting this service call on your schedule? What's causing the problems? What do we do next? In this next series of videos, Greg Sanchez guides through the class through these questions.
4/29/2017Service - FurnacesNew Furnace with Old Duct SystemGreg Sanchez concludes this series from a recent training class explaining what can happen when you put a new furnace on an old duct system. Limit trips? Too much noise? Yep...always make sure you're inspecting the duct system to ensure the static pressure is low and it can deliver the amount of air required for the job.
4/29/2017Service - FurnacesEffects of Increased StaticWith increased static, airflow may go down and amp draw may go up. This video explains the effects depending on the motor. Regardless, it's not a good path toward creating high homeowner satisfaction.
4/29/2017Service - FurnacesWhat Contributes to High Static Pressure?Okay so if high static pressure is a problem, how do we improve it? How does a technician check it with a dual port manometer?
4/29/2017Service - FurnacesWhat is Static Pressure?In the second video, Greg Sanchez defines static pressure and explains how to read the fan performance tables found in all of the Carrier furnace product data documents.
4/28/2017Service - FurnacesDetermining CFM and Static PressureThe first of five videos where Greg Sanchez explains the basics of static pressure, why we care, and how static and CFM can be determined.
4/27/2017Service – Condensing Units and CoilsIt Doesn't Cool -- Now What?Different project but another photo. Greg works with the technicians attending this recent training class to help diagnose the issue. Hmmmm, can you figure it out?
4/27/2017Service – Condensing Units and CoilsIt Doesn't Cool - What's Up?Greg shows a photo and works with the technicians attending this recent training class to help diagnose the issue. Great practice for what we might see this summer!
4/27/2017Service – Condensing Units and CoilsIt Doesn't Cool -- How a Homeowner Can HelpCan a homeowner help when you're on a "No cooling" call? Yes, here an interesting scenario where it certainly did come in

handy. Don't automatically disregard the information a customer provides you about their cooling issues.
4/27/2017Service – Condensing Units and CoilsIt Doesn't Cool -- 2 Stage UnitsWhat about 2-stage machines? Greg Sanchez continues to offer suggestions if the homeowner tells you that the unit doesn't cool well when it's hot outside.
4/27/2017Service – Condensing Units and CoilsIt Doesn't Cool -- Safety TripsIn a recent training class, Greg Sanchez explained several reasons why an air conditioner may not be working. In this first segment, he describes some safety trip issues that prevent cooling.
3/31/2017Service – Condensing Units and CoilsBasic Symptom Analysis - Dirty CondenserOkay, but this time the pressures are up and the sub-cooling is down. Huh? What's going on? With these videos from Greg Sanchez, download the Basic Symptom Analysis quick reference.
3/31/2017Service – Condensing Units and CoilsBasic Symptom Analysis - Low Evaporator AirflowNow both pressures are down and so is superheat. What's going on? WWith these videos from Greg Sanchez, download the Basic Symptom Analysis quick reference.
3/31/2017Service – Condensing Units and CoilsBasic Symptom Analysis - Liquid RestrictionOkay, there is some sort of restriction betwen the condensing unit and the evaporator. How might we be able to figure out that problem? With these videos from Greg Sanchez, download the Basic Symptom Analysis quick reference.
3/31/2017Service – Condensing Units and CoilsBasic Symptom Analysis - UnderchargeWith suction pressure down and superheat up, what's going on? With these videos from Greg Sanchez, download the Basic Symptom Analysis quick reference.
3/31/2017Service – Condensing Units and CoilsBasic Symptom Analysis - OverchargeAssume we have high pressures, high sub-cooling and high amps. What's going on? With these videos from Greg Sanchez, download the Basic Symptom Analysis quick reference.
3/31/2017Service – Condensing Units and CoilsBasic Symptom Analysis - Refrigeration CircuitWhen troubleshooting a condensing unit, do you ever draw out a refrigeration circuit to identify the problems? Probably a good idea to start! With these videos from Greg Sanchez, download the Basic Symptom Analysis quick reference.
3/30/2017Service – Condensing Units and Coils24VNA9 - Incorrect ChargingThe three most important things to remember when installing a 24VNA9 is charge, charge and charge. This video reviews what happens with incorrect charging and how to avoid it.
3/30/2017Service – Condensing Units and Coils24VNA9 - Software ChangesIn a recent training class, Greg Sanchez explains all the upgrades to the 24VNA9 software, fault codes and service manual.
3/30/2017Service – Condensing Units and Coils24VNA9 - Operating ConditionsWhat happens if you try to charge a 24VNA9 air conditioner on a 55-degree day? You'll want to review this video before all of your start-ups.
3/30/2017Service – Condensing Units and Coils24VNA9 - Low Voltage ConectionIn a recent training class, Greg Sanchez reviews how the 24VNA9 is wired with and without Infinity controls.
3/30/2017Service – Condensing Units and Coils24VNA9 - Important RemindersIt may be a few months since you've sold or installed a 24VNA9 air conditioners. Greg Sanchez outlines some important reminders on this Infinity 5-stage air conditioner.
2/24/2017Service - FurnacesFurnace Code 25Uh oh, code 25. A model plug error seems easy enough, but in a recent training class, Greg Sanchez explains all of the details.
2/24/2017Service - FurnacesTwo-Stage Furnace Code 31n the 58CTX, 58CVX, 58MTB and 58MVB, code 31 can be a confusing one. Is it a pressure switch issue or a control relay issue? Greg Sanchez will help you understand how to best proceed.
2/23/2017Service - FurnacesFurnace Condensate Traps - Horizontal InstallGreg Sanchez explains what adjustments are required to the furnace condensate trap when it's being installed in a horizontal application.
2/23/2017Service - FurnacesFurnace Condensate Into a PumpIn a recent training class, Greg Sanchez explains how to best drain condensate into a pump.
2/23/2017Service - FurnacesFurnace Condensate TrapsAll the good, bad and ugly information you need to know about furnace condensate traps.
1/31/2017GeneralNew AppIf Greg Sanchez has this new app on his phone, you and your technicians should as well. Carrier's new Service Technician has it all and should probably be a requirement for any field personnel.
12/28/2016Sales - Supplies and AccessoriesZoning BasicsIn a recent training class, Jon Malkovich fielded a question on zoning which turned into a nice overview of the zoning basics.
12/27/2016Service – Condensing Units and CoilsYou Play Tech Rep IIWant to try again? The superheat is really high, what do you do?
12/27/2016Service – Condensing Units and CoilsYou Play Tech Rep INow it's your turn to play the tech rep. The amp draw is too high, what do you do?
11/30/2016Service - FurnacesObsolete Variable Speed Inducer KitThe HC23CE116 inducer motor is no longer available. Find out what we can use in this video, including a tip on a necessary pressure switch change.
11/30/2016Service - FurnacesMR to MQ Motor SupersessionWhen replacing a MR motor with an MQ motor on the 59SP5 or 59TP5 furnaces, there are some wiring changes that you'll want to know about before showing up to the jobsite.
11/29/2016Sales - EquipmentHow does Defrost Work?In a recent training class, Jon Malkovich explained how the defrost cycle on a heat pump works and why it's important to explain it to your homeowners.
11/28/2016Service - Furnaces90% Condensate DrainGreg Sanchez explains the best way to install a condensate drain on a Carrier or Payne 90% condensing gas furnace.
10/31/2016Service - FurnacesCode 31 - Software EnhancementsNuisance code 31 error codes? A recent software enhancement will help.
10/31/2016Service - FurnacesCode 31 - Inducer HousingCan a single drop of water can cause a pressure switch issue? Find out how, and more importantly how to fix the problem in the field.
10/31/2016Service - FurnacesCode 31 - LP ConversionSometimes LP Conversion can cause issues with pressure switch trips. Greg Sanchez explains more in this clip from a recent training class.
10/31/2016Service - FurnacesCode 31 - Single Stage Pressure SwitchesIn a recent training class, Greg Sanchez explains the details of code 31 and how to diagnose the problem on a single stage furnace.
10/31/2016Service - FurnacesCode 31 - Pressure SwitchesMost commonly seen on the single stage 90% furnaces, Greg Sanchez explains more about this sometimes confusing error code.
10/31/2016Service - FurnacesCode 31 or 13Don't chase your tail. Is it code 31 or code 13?
10/25/2016Service - FurnacesPWM Motors - Infinity ControlIn a recent training class, Greg Sanchez explains when and how you can use Infinity controls with these Performance Series furnaces.
10/25/2016Service - FurnacesPWM Motors - Low Stage Airflow for 2-STage ACUsing a 2-stage outdoor unit with the 58CTY or 59TP6 is possible, but you'll want to check out this video for some guidance.
10/25/2016Service - FurnacesPWM Motors - Fine Tuning AdjustmentWhile dip switches may seem like a difficult way to program the fan speeds, they do give you the ability to make some fine tuning adjustments to the airflow.
10/25/2016Service - FurnacesPWM Motors - Setting the AirflowThe 58CTY and 59TP6 use a different type of motor and setting the airflow is different than other machines.
10/21/2106Service - FurnacesLimit Switches - Measuring Temperature RiseThe best way to diagnose a limit switch issue is to check manifold pressure and then measure the temperature rise. Find out how right here.
10/21/2016Service - FurnacesLimit Switches - Factory Standards are BestWho is better at designing a furnace...you or the factory engineers in Indianapolis? Don't mess with the limit switch.
10/21/2106Service - FurnacesLimit Switches - ImportanceWhat are limit switches, why do we have them, and can I use a different one if the factory rated switch keeps failing? Greg Sanchez answers this and more during a recent training class.
10/15/2016Service - FurnacesCode 33 - Stat Losing TimeEver changed a thermostat becasue it was losing time? It's probably not the thermostats fault, but could actually be a code 33 error.
10/15/20116Service - FurnacesCode 33 - Draft Safeguard SwitchHow does a draft safeguard switch work on the 80% furnace and what does it have to do with code 33 errors?
9/30/2016Service - FurnacesCode 33 - What Have You Done?Okay, so you have a code 33 on a furnace with a limit switch that keeps tripping. Before replacing the switch, let's ask some basic troubleshooting questions first.
9/30/2016Service - FurnacesCode 33 - Main LimitIn a recent training class, Greg Sanchez explains how to troubleshoot a main limit switch.
9/30/2016Service - FurnacesCode 33 - But It's Still RunningYou may have seen it in the Wholesale Newsletter. Greg Sanchez explains why your furnace may keep running after a limit switch trip. Or, why it's always running on high.
9/30/2016Service - FurnacesCode 33 - 58MVC FurnaceError code 33 on a 58MVC can be tricky. Greg Sanchez explains it during a recent training class.
9/30/2016Service - FurnacesCode 33 - 58M Heat Exchanger ReplacementIt's not easy, but Greg Sanchez offers a few tips on how to make it a little better for you, including the importance of the rear air baffle.
9/30/2016Service - FurnacesCode 33 - 59MN7 Manifold PressureIn a recent training class, Greg Sanchez details one "guaranteed" way to get a limit switch to trip and code 33. Simply fail to check the manifold pressure on the 59MN7 furnace.
9/29/2016Sales - EquipmentUsing Long Line SetsHow long is too long? Jeremy Parrish explains what defines a long line application and what accessories are required to ensure the system works correctly.
8/31/2016Sales - EquipmentRatings with 3-Phase EquipmentIn a recent training class, Phyllis LaVoy explains how to get ratings with 3-phase equipment.
8/30/2016Sales - EquipmentWhen is 21 SEER not 21 SEERBut the brochure says "21 SEER!" In this snip from a recent training class, Jeremy Parrish explains why you can't sell your homeowners a system based on the marketing brochure.
8/30/2016Sales - EquipmentHow Much Electric Heat Should I order?In a recent training class, Jon Malkovich gave a thorough overview of how much electric heat should be ordered for your residential heat pump jobs. Plus a bonus explanation of why you may not need electric heat with the 25VNA0 heat pump.
7/31/2016Sales - Supplies and AccessoriesAir Cleaning and PurifyingThere are several different options available, so John Coleman presented the differences between the Carrier and Totaline air cleaning and air purifying products during this segment from a recent training class.
7/31/2016Sales - EquipmentBlower Motor OverviewJon Malkovich provides an overview of the four different types of motors found in Carrier's furnaces.
7/28/2016Sales - EquipmentHow to use the words "Variable Speed"In a recent training class, we discussed the risks of using the words "Variable speed" when describing the motors found in Carrier's Infinity furnaces.
7/27/2016Sales - EquipmentMinimum Airflow on InfinityPhyllis LaVoy helped explain how to determine the minimum airflow required for various Infinity products during a recent training class. You'll see the huge advantage to the 59MN7A furnaces and 24VNA9 air conditioners.
6/30/2016Sales - Supplies and AccessoriesNon-Infinity Zoning OptionsWhile nothing beats the Infinity zoning system, Jeremy Parrish compares and contrasts the other non-communicating options that are available.
6/30/2016Sales - EquipmentUsing an Existing 1/4" Line SetIn a recent training class, Jeremy Parrish explains how an existing 1/4" line set can be still used with some of today's 14 SEER equipment.
5/31/2016GeneralHonoring Russ SiglerRuss Sigler was recently honored at the Carrier National Factory Authorized Dealer Meeting. This video shows the inspirational, motivational and humorous moments from that meeting.
5/27/2016Service – Condensing Units and CoilsCharging in Extreme ConditionsYou can't always charge an air conditioner when it's 90 degrees outside. So, what can you do when the conditions inside or outside are not ideal? Greg Sanchez explains in this segment from a recent training class.
5/26/2016Service – Condensing Units and CoilsNoise/Vibration within Structure - Other OptionsIn this clip from a recent training class, Greg Sanchez explains other options for dealing with noise and vibration that is occurring inside the structure.
5/26/2016Service – Condensing Units and CoilsNoise/Vibration within Structure - Piping DesignNoise and vibration within the structure can be a problem, and piping design makes a difference. Greg Sanchez explains good (and bad designs) in this clip from a recent training class.
4/30/2016Service – Controls and AccessoriesTroubleshooting Infinity CommunicationsIt’s not as tricky as you might think. Greg Sanchez explains how you can troubleshoot Infinity communications and isolate the problems with your volt meter.
4/30/2016Service – Condensing Units and CoilsCapacitorsHow can you figure out which capacitor is best (or will work) with your system? Here are some simple answers that will keep your systems running.
4/29/2016Service – Condensing Units and CoilsCompressors - R22 with POE OilYep, R-22 compressors now ship with POE oil? Why? What should I do? Find out in this clip from a recent training class by Greg Sanchez.
4/29/2016Service – Condensing Units and CoilsCompressors - Filter DriersIn a recent training class, Greg Sanchez explained how filter driers work and why they’re important.
4/29/2016Service – Condensing Units and CoilsCompressors - Sticking TXV'sA couple of summers ago, we had a problem where a rust inhibiter would cause TXV’s to stick. The problem still comes up, so check out this video about what you can do to help solve the problem.
4/29/2016Service – Condensing Units and CoilsCompressors - Using an Ohm Meter“Ohming-out” a compressor should be taught on day 1 of “Service Tech School,” but we won’t tell anyone if you check out this video to refresh your memory.
4/29/2016Service – Condensing Units and CoilsCompressors - Thermal FailuresIn a recent training class, Greg Sanchez discussed compressor thermal failures, why they happen, and how you might be able to avoid them in the future.
4/28/2016Service – Condensing Units and CoilsDownflow Furnaces with CoilsWe see it all the time, but there are some very important factors you must consider and address when installing a downflow furnace with an evaporator coil.
4/28/2016Service – Condensing Units and CoilsChanging Two-Stage CompressorsIn a recent training class, Greg Sanchez advised the class of some potential issues when replacing two-stage compressors.
3/31/2016Service – Condensing Units and Coils24VNA9 - Using a Second Infinity ControllerA clip from a recent training class where Greg Sanchez shows how you can use a second Infinity Touch controller to make your job easier.
3/31/2016Service – Condensing Units and Coils24VNA9 - Status Code 68Fault code 68 should really be called "Status Code 68." Regardless, Greg Sanchez explains what it mean during a recent training class.
3/31/2016Service – Condensing Units and Coils24VNA9 - Refrigerant Charge Weigh-InA clip from a recent training class where Greg Sanchez details the process for weighing in the refrigerant charge on the inverter-driven 24VNA9 air conditioner.
3/31/2016Service – Condensing Units and Coils24VNA9 - Compressor Sump HeatBeware the "Meter Readers" and how to handle those situations when installing a 24VNA9 air conditioner with compressor sump heat.
3/31/2016Service – Condensing Units and Coils24VNA9 - Cooling SetupA clip from a recent training class where Greg Sanchez explains the cooling setup on the 24VNA9 air conditioner with the Infinity Touch control.
3/31/2016Service – Condensing Units and Coils24VNA9 - WiringA clip from a recent training class where Greg Sanchez explains the unique wiring of the 24VNA9 inverter-driven air conditioner.
3/31/2016Service – Condensing Units and Coils24VNA9 - Fan Motor is Different"That's the strangest looking condenser fan motor I've ever seen!" You won't have to say that after watching this clip from Greg Sanchez at a recent training session on the 24VNA9.
3/31/2016Service – Condensing Units and Coils24VNA9 - Sound is DifferentA clip from a recent training class where Greg Sanchez explains how and why the sound from a 24VNA9 air conditioner is different than what we're used to hearing.
3/31/2016Service – Condensing Units and Coils24VNA9 - Inside the UnitA clip from a recent training class where Greg Sanchez takes us on a ride inside the 24VNA9 inverter-driven air conditioner.
3/30/2016Service – Condensing Units and CoilsCoil Moisture - Simple ThoughtsSome simple thoughts to conclude an interesting presentation on coil moisture management that was recorded during a recent training class of Greg Sanchez.
3/30/2016Service – Condensing Units and CoilsCoil Moisture - Too Much AirA clip from a recent training class where Greg Sanchez explains the effect of too much air across a coil.
3/30/2016Service – Condensing Units and CoilsCoil Moisture - Pan DrainageThe do's and dont's of evaporator coil pan drainage, as explained by Greg Sanchez in a clip from a recent training class.
2/25/2016Service – Condensing Units and CoilsCoil Moisture - Dirty CoilsA clip from a recent training class where Greg Sanchez explains the effects of dirty coils on managing coil condensate.
2/25/2016Service – Condensing Units and CoilsCoil Moisture - High PressuresA clip from a recent training class where Greg Sanchez explains what can happen to coil moisture if there is excessive static pressure in the duct system.
2/25/2016Service – Condensing Units and CoilsCoil Moisture - Unbalanced CircuitsA clip from a recent training class where Greg Sanchez explains the effects of coil moisture when there is an unbalanced cirduit in the evaporator coil.
1/31/2015Service - FurnacesNew Furnaces - 58CTY & 59TP6A clip from a recent training class where Greg Sanchez introduces two new furnace models with the new Pulse Width Modulating (PWM) motors.
1/28/2015Service - FurnacesSecondary Heat Exchanger CleaningA clip from a recent training class where Greg Sanchez shows why cleaning a secondary heat exchanger is important and how it can be done to minimize your frustration.
1/27/2015Sales - Supplies and AccessoriesEvergreen IM MotorsNew to Sigler Wholesale Distributors in the Bay Area, the Evergreen IM motor is a great replacement for PSC motors in an existing furnace. This video from Genteq Motors explains more.
12/28/2015Service - FurnacesTroubleshooting Indoor Fan Motors - ECMxA clip from a recent training class where Greg Sanchez explains how to easily troubleshoot the X-13 or Performance ECMx motor.
12/28/2015Service - FurnacesTroubleshooting Indoor Fan Motors - PWMA clip from a recent training class where Greg Sanchez explains how to troubleshoot the newest motor in the Carrier family, the Pulse Width Modulating ECM (or PWM).
11/30/2015Service - Furnaces90% Venting - ConsiderationsA clip from a recent training class where Greg Sanchez details what you should be considering before venting a 90% furnace.
11/30/2015Service - Furnaces90% Venting - Too Much LiquidA clip from a recent training class where Greg Sanchez deta shows what can happen with a poorly designed/installed vent pipe.
10/26/2015Sales - Supplies and AccessoriesNest Learning ThermostatSigler Wholesale Distributors now sells the third generation of Nest Learning Thermostats. This video from Nest is a great introduction to their industry-changing product.
10/26/2015Sales - Supplies and AccessoriesNest ProtectA great opportunity to sell ancillary products with Nest is the Nest Protect smoke and CO alarm. Not only does it keep your homeowners safer, but it improves the functionality of the Nest Learning Thermostat.
2/1/2015Sales - Supplies and AccessoriesCarrier Cor ThermosattAn Introduction to Carrier's Cor Thermostat
10/27/2015Sales - Supplies and AccessoriesPro1 T855i ThermostatAmid all the options for expensive WiFi thermostats is the feature-packed Pro1 T855i. This video from Pro1 explains the features, benefits and easy upgrade potential for all your current Pro1 customers.
9/30/2015GeneralHistory of Air ConditioningDiscovery World in Europe recently aired this short documentary on Willis Carrier and the history of air conditioning.
8/31/2015Sales - Supplies and AccessoriesABM Smartphone AnemometerABM is the creator of many smart tools, including this anemometer which allows you to accurately take airflow measurements with a smartphone. Learn how it works and some of the nice features in this short video.
8/31/2015GeneralAn Interview with Jimmy KimmelOkay, so we decided to have a little fun with Jimmy and here is his exclusive interview with SiglerTV.
8/31/2015GeneralJimmy Kimmel Loves Willis CarrierJimmy Kimmel, host of Jimmy Kimmel Live on ABC can't say enough nice things about Willis Carrier in his opening monologue on July 20, 2015.
7/31/2015Service - FurnacesSetting 58CTY AirflowThe new 58CTY furnace features a pulse-width-modulating motor which is not used on any other Carrier furnace. Check out this video to learn how airflow adjustments are made during the installation.
6/30/2015Sales - Programs and PromotionsCoolFront Flat Rate PricingFlat rate pricing is often the best way for your technicians to sell a service job to a homeowner. If you use flat rate pricing today, you're probably familiar with the big book. CoolFront takes that book at moves it to your laptop for a completely electronic transaction between you and your happy homeowners.
6/30/2015Sales - Supplies and AccessoriesRx11 FlushWhile replacing the line set is always a good idea, this video provides you with instructions on how to use Rx11 Flush, a popular Nu-Calgon product, to clean the line set.
5/30/2015Sales - Supplies and AccessoriesAirScape InstallationWholehouse fans are a great way to provide evening cooling in this marketplace. If you think wholehouse fans are noisy and inefficient, check out our inventory of AirScape. If you think they're difficult to install, check out this video!
5/27/2015Sales - Supplies and AccessoriesCompressor Cross Reference ToolEver wonder what generic compressor would work for your application? This video describes a new tool from Totaline where you can identify several compressors that will replace the one you're taking out.
4/21/2015Sales - Supplies and AccessoriesTotaline Filter DrierDo you think all filter driers are created equal? Guess again! See the value of using a quality Totaline filter drier this summer.
3/31/2015Sales - Supplies and AccessoriesAirAdviceA video from AirAdvice about their home monitoring tool which will help you sell more indoor air quality products.
2/28/2015Service - Controls and AccessoriesCor Thermostat - Accessing Advanced SettingsThe new Cor thermostat has several advanced settings which are hidden from the homeowner. In this video, you'll learn how to access them and what can be modified.
1/4/2015Sales - Programs and PromotionsMy Learning Center WebinarIn December, 2014, several webinars were presented to the Sigler sales team. Here is one about Carrier's My Learning Center that you may find interesting. For more, go to www.SiglerCarrier.com. Log in and select "Click here for the 2015 Programs Guide."
1/4/2015Sales - Programs and PromotionsBrickyard Marketing WebinarIn December, 2014, several webinars were presented to the Sigler sales team. Here is one about Brickyard Marketing that you may find interesting. For more, go to www.SiglerCarrier.com. Log in and select "Click here for the 2015 Programs Guide."
10/31/2014Sales - EquipmentComfort Series ERVA video from Carrier Corporation about the award winning Comfort Series ERV which is revolutionizing ERV usage and installation.
9/30/2014Service - Condensing Units and CoilsA/C Leak FreezeA video from A/C Leak Freeze which briefly explains how the additive helps repair and prevent refrigerant leaks in an HVAC system.
8/29/2014Service - Controls and AccessoriesComfort Wi-Fi ThermostatA video explaining some of the unique features and setup options for the new Comfort Series Wi-Fi Thermostat.
8/18/2014Sales - Equipment24VNA9 Variable Speed ACA video from Carrier Corporation which introduces the VARI-efficient, VARI-small, VARI-comfortable, VARI-smart, VARI-quiet and VARI-flexible VARIable speed air conditioner.
6/30/2014Sales - EquipmentAHRI RatingsLearn about the importance of AHRI ratings and the new tool from Sigler Wholesale Distributors to simplify the process for searching ratings.
4/30/2014Service – Controls and AccessoriesInfinity Touch Dealer LogoA video showing how dealers can add their company logo to a homeowner's Infinity Touch control.
4/30/2014Service – Controls and AccessoriesInfinity Touch Dealer InformationA video showing how dealers can add their contact information to a homeowner's Infinity Touch control.
3/31/2014Sales - Supplies and AccessoriesAPCO Fresh Air UVA video describing the APCO Fresh Air UV family of products and an easy installation.
2/28/2014Service – FurnacesUpdate on G Terminal Interlock, Infinity TouchBrief overview of the options available for configuring the G terminal interlock with current Infinity Touch controlled equipment. "Alert" is a new addition with v10 software and may prove useful.
1/31/2014Service - FurnacesCode 42Tips and procedures for troubleshooting Code 42 on condensing furnaces with variable speed inducer motors
1/28/2014Moments with RussRuss, What Keeps You Going?We conclude our series by answering the question on everyone's mind -- Russ, what keeps you going?
1/27/2014Moments with RussCarrier, Money Tie and AdviceRuss shares his thoughts on his partnershi with Carrier, a favorite tie and some advice for dealers
12/31/2013Sales – Supplies and AccessoriesCarbon Monoxide Detectors & Smoke AlarmsA video from Totaline about selling opportunities in the home for carbon monoxide detectors and smoke alarms
12/31/2013Moments with RussMWR-11 Customer 101Russ tells us his thoughts on customers and how he expects his employees to treat customers
12/31/2013Moments with RussMWR-10 Success & Opportunity in CaliforniaWith the recent acquisition of operations in California, Russ talks about the successes and opportunities there
12/31/2013Sales – EquipmentPayne PG95 FurnaceA video from Totaline about the Payne PG95 furnace
11/30/2013Moments with RussMWR-9 What Gift do you give a man Turning 100?Russ talks about the future of Sigler Wholesale Distributors and what he'd like to see Chris and Jon give him for his 100th birthday
10/30/2013Sales – Programs and PromotionsStandard Online Warranty ClaimsA brief tutorial on the ServiceBench website for standard online warranty claims
10/29/2013Moments with RussMWR-8 Launching Idaho and CaliforniaThen opportunities came about to assume operations in Idaho and California
10/20/2013Moments with RussMWR-7 Never Satisfied, Always GrowingRuss kept growing his distribution businss and ultimately bought operations in Phoenix
10/18/2013Moments with RussMWR-6 Even the King of Saudi Arabia needs ACMore stories from Russ Sigler about a less than traditional system installation.
10/1/2013Moments with RussMWR-5 Oral Roberts needs ACEven the famous television evangilist needs to stay cool. Who was there to help? Our very own Russ Sigler!
9/16/13Moments with RussMWR-4 Three Things to Have a Successful BusinessRuss breaks down the three things that are required to have a successful business.
8/30/13Moments with RussMWR-3 Carrier FranchiseRuss continues talking with Jon and Chris, this time explaining how his contracting business was converted into a distributor.
8/16/13Moments with RussMWR-2 Learning from Dr. CarrierThe second video in the series, Russ talks about how he got started in air conditioning and learned from Dr. Willis Carrier
8/1/13Moments with RussMWR-1 There is No Money in Air Conditioning!Earlier this summer, Jon Malkovich and Chris Sigler sat down with the founder of Sigler Wholesale Distributors, Russ Sigler.
6/29/13Sales – Supplies and AccessoriesSelling Tips - Registers and GrillesA video that gives some helpful tips for selling grilles and registers. We don't often think of upgrade options for registers, but this video will explain how you can make that a regular part of your sales process.
6/11/13Sales – Supplies and AccessoriesNu-22B RefrigerantAs the price of R-22 increases, there will be many alternates that can be used. Sigler Wholesale Distributors has sifted through the many options and believe Nu-22B from ICOR Internatoinal is the best solution. This video describes when it can and can't be used, and how to complete the change.
6/2/13Sales – Supplies and Accessories5-2-1 Compressor SaverAn overview of the 5-2-1 Compressor Saver...not just another ordinary hard start kit. Learn why hard start components are essential and why the 5-2-1 is different from others on the market.
5/30/13Service – Condensing Units and CoilsAluminum Coil RepairRound tube-plate fin, aluminum coil repair overview.
4/29/13Sales – Supplies and AccessoriesEverclean Flex DuctThermaflex provides a number of solutions for HVAC air distribution. Both Flex-Vent and EverClean are stocked locally by Sigler Wholesale Distributors. This video reviews the features and benefits of each, focusing on the premier product - EverClean. Either way, select Thermaflex for your flex duct needs.
4/1/13Sales – EquipmentUnderstanding Line Set SizesWhile it's always best to use a new line set with new equipment, sometimes that's not possible. This video discusses how you can deal with smaller than usual vapor lines and smaller than usual liquid lines. It also discusses long line applications and the associated requirements.
2/25/13Service – FurnacesIGC Code 6A brief tutorial on the integrated gas controller, error code 6 -- hall effect sensor. This video discusses how it happens and how the error can be avoided.
1/28/13Service – FurnacesCode 31, 2-Stage FurnacesAn overview of troubleshooting Code 31- HPS did not close on 2-stage furnaces.
1/28/13Sales – EquipmentIntro to Variable Speed MotorsAn overview of the variable speed blower motor and where it's found in Carrier's furnace, fan coil and small packaged product families. This video includes a video produced by Genteq, the motor manufacturer.
1/28/13Sales – EquipmentIntro to X13 MotorsAn overview of the X13 blower motor and where it's found in Carrier's furnace, fan coil and small packaged product families. This video includes a video produced by Genteq, the motor manufacturer.
12/24/12Sales – Programs and PromotionsProduct Information ToolA tutorial of the Sigler Wholesale Distributors Product Information Tool. This new iPad app was designed to help Temperature Tough Gold and Temperature Tough Dealers with in-home selling. Details about all products currently available in Northern California can be easily shown to homeowners.
11/5/12Service – Controls and Accessories3 Zone Kit overviewA portion of the Sales Boot Camp program which focuses on Carrier's 3-zone system -- overview of the features and benefits. Originally recorded in Fall-2011.
11/5/12Service – Controls and AccessoriesResidential Zoning design overviewA portion of the Sales Boot Camp program which focuses on residential zoning -- proper design and the three products available from Carrier. Originally recoreded in Fall-2011.
11/5/12Sales – Controls and IAQInfinity and Performance Air PurifiersHelp explain IAQ and the importance of purifying indoor air to your homeowners. Plus, an introduction to the new Performance Air Purifier and how it nicely complements the Infinity Air Purifier.
10/24/12Service - FurnacesInducer Control Board - Red WireA brief overview of the red wire addition during the Inducer Board replacement process.
9/30/12Sales – Controls and IAQInfinity Touch Control -- SchedulingPart three of a three part series introducing the Infinity Touch Control. This segment is a detailed tutorial on scheduling and temporary schedule overrides.
9/24/12Sales – Controls and IAQInfinity Touch Control -- WiFi SetupPart two of a three part series introducing the Infinity Touch Control. This segment is a detailed tutorial on setting up the WiFi connection.
9/24/12Sales – Controls and IAQInfinity Touch Control -- OverviewPart one of a three part series introducing the Infinity Touch Control. This segment is a basic product overview, covering the basics of programming, the basics of WiFi setup, the model numbers, product compatibilty and online tools.
9/3/12Service – Condensing Units and CoilsVC VH - Code 6Details on the condensing unit fault code 6, VC VH.
9/3/12Sales – EquipmentInfinity Series Variable Speed Heat PumpNot used to selling a lot of heat pumps? This video will give you five simple reasons why your customers will love the new Infinity Series Variable Speed Heat Pump.
7/30/12Service – Condensing Units and CoilsCompressor Cycle Lock Out (CLO)A brief operational description of the CLO (Compressor Cycle-Loc) device with lock-out condition examples.
7/30/12Service – Controls and AccessoriesRemote Room Sensors - Thermistor Sensor AveragingA look at thermistor sensors, and how they can (or can't) be arranged to provide remote room sensor averaging.
6/28/12Sales – EquipmentFriedrich ProductsAn introduction to the Friedrich products stocked in Northern California, including Kuhl room air conditioners, Chill room air conditioners, PTAC units and portable air conditioners.
6/25/12Service – Furnaces2-stage Furnace Control OptionsBrief overview of 2-Stage Furnace operation with single and two-stage thermostat.
6/23/12Service – FurnacesModulating Furnace Control OptionsDiscussion of operating sequences of the Modulating furnace when used with a single-stage or two-stage thermostat. In other words, will Nest work with my 59MN7?
6/23/12Service – Condensing Units and CoilsControl options for 2-Stage outdoor units - ACRDJA brief discussion of control options for 2-stage outdoor units, including Adaptive Algorithm for control via single-stage stat.
4/14/12Sales – EquipmentCarrier 90% FurnacesAn introduction to the Carrier 90% furnace platform. The video includes a discussion of the sales benefits, service benefits, installation benefits and an overview of the current product offering.
3/27/12Sales – EquipmentUsing Accurate Utility CostsA tutorial on how to use data from pge.com to determine true $/therm and $/kWh costs which then improve the accuracy of Carrier's Online OpCost Calculator.
3/27/12Sales – EquipmentCarrier Online OpCost CalculatorA tutorial of Carrier's Online OpCost Calulator -- a powerful tool to provide you and your homeowner with operating cost estimates on up to four HVAC systems.