Before calling tech support, Pat explains some basic troubleshooing techniques and resources when you’re stuck with an error code on the Infinity touch control.

Date Added	Link	Category	Title	Description
12/20/2020		General	Thank you (2020)	It was a crazy year, but we still want to say "Thank you" to our valued customers.
11/30/2020		Sales - Equipment	Ductless Opportunities to Watch For (10 of 10)	Ward Brady concludes his training class with some reminders of which applications are ripe for a ductless system. The market is booming, so make sure your eyes are focused on the many opportunities!
11/30/2020		Sales - Equipment	Ductless Product Overview (9 of 10)	A ductless training class wouldn't be complete without a product overview. So, Ward reminds all of us about the various indoor and outdoor units that are available today from Carrier.
11/30/2020		Sales - Equipment	New Wired Controller Features (8 of 10)	In this second video focused on the new KSACN controls, Ward dives into some of the detailed features and benefits.
11/30/2020		Sales - Equipment	New Wired Controller Overview (7 of 10)	The existing KSACN0401AAA and KSACN0501AAA controls are being updated to the KSACN0601AAA and KSACN0701AAA. In this next video from a recent training class, Ward Brady explains the key upgrades.
11/30/2020		Sales - Equipment	40MBAA - Electric Heater & Literature (6 of 10)	An electric heater with a ductless system? Yes, learn how it's done with the new 40MBAA fan coil. Ward then concludes by introducing an updated quick reference guide and VROOM software.
11/30/2020		Sales - Equipment	40MBAA - Electrical (5 of 10)	Continuing the looks inside the cabinet, Ward shows the included 24V interface and offers a reminder for how the system is wired together. Plus a bonus question from the audience to clarify how the handheld remote can be used.
11/30/2020		Sales - Equipment	40MBAA - Performance & Mechanical (4 of 10)	Next in this series on the new 40MBAA, Ward talks some of the efficiency and performance details as well as some closer looks inside the cabinet.
11/30/2020		Sales - Equipment	40MBAA - Dimensions & Airflow (3 of 10)	Next video in this series on the new 40MBAA fan coil, Ward explains how the installer would set up the airflow and expected static pressure of the system.
11/30/2020		Sales - Equipment	40MBAA - Multizone (2 of 10)	Ward continues to explain the applications for this new unit which can be installed 1:1 or as a mult-zone. It's even possible the use two 2-ton indoors on a 3-ton condenser.
11/30/2020		Sales - Equipment	40MBAA - Market & Features (1 of 10)	In a recent webinar, Ward Brady spends some time talking about new 40MBAA air handler and how it fits into the expanding ductless market.
10/30/2020		Service - Furnaces	Parts - Inducer Control Board Kit	It keeps coming up, so it's worth saying again. When installing the inducer control board kit 313680-751, you might need to use the red wire that ships inside the box.
10/30/2020		Service - Furnaces	Parts - Five Wire Gas Valve	If you're taking out a five wire gas valve but your local Sigler store gave you a four wire valve, what do you do? Read the directions, or watch this video from a recent training class.
10/30/2020		Service - Furnaces	Manifold Pressure	Another video about manifold pressure? Yes, because it's critical that you get it right and adjust every furnace during startup. In this brief video, Greg Sanchez quickly reviews the process.
10/29/2020		Service - Furnaces	Code 42 (Module Replacement)	Okay, so the module is bad -- fortunately there is an easy solution! Four screws, one plug and a much less expensive replacement for your homeowner.
10/29/2020		Service - Furnaces	Code 42 (RPM Signal)	The second cause of a code 42 is when the RPM is outside the valid speed range. It's tricky, but this next video gives so sound advice to get the problem solved.
10/29/2020		Service - Furnaces	Code 42 (Inducer Starts and Runs)	What if the motor starts and runs, but we're still getting code 42? Greg explains how to ensure that the signal is getting back to the circuit board and diagnose that error.
10/29/2020		Service - Furnaces	Code 42 (Inducer Doesn't Start)	Shifting gears to code 42, Greg Sanchez spent some time in a recent training class explaining the three causes of code 42 and how to properly diagnose the issue.
10/29/2020		Service - Furnaces	Tricky Code 33 (80% Furnaces)	The final solution that Greg explains requires you to think about what limit is actually causing a code 33.
10/29/2020		Service - Furnaces	Tricky Code 33 (Model Plug)	A second solution to a code 33 error is another one you may not expect. Fortunately, Greg Sanchez explains how it happens and how you can fix it.
10/29/2020		Service - Furnaces	Tricky Code 33 (Insulation)	Error code 33 can be a tricky-one that shouldn't always result in a replacement limit switch. These next three videos from a recent training class explain one possible reason why a new switch won't solve the problem.
9/30/2020		Sales - Supplies and Accessories	Why Aprilaire	Haina Kwon and Phyllis LaVoy recently had a conversation with Lee Mak from Aprilaire. In this video, Lee explains what makes their filter products unique and how you can provide your homeowners with superior indoor air quality.
9/29/2020		Service - Ductless and VRF	Ductless Troubleshooting (20 of 20)	In this final video from Pat's ductless installation training class, he touches on troubleshooting and some of the more common issues that may occur during startup.
9/29/2020		Service - Ductless and VRF	Ductless Installation - Charging ( 19 of 20)	Just check the subcool, right? What about superheat? There is only one way to charge a ductless system. In this next video, Pat explains how to determine what you need to do to ensure proper system operation.
9/29/2020		Service - Ductless and VRF	Ductless Installation - Pressure Test & Evacuation (18 of 20)	Ensuring that your system is dry, in a vacuum and leak free is one key to prevent future call backs. There a few ways of doing this, but Pat Burke explains the best approaches in this next video.
9/29/2020		Service - Ductless and VRF	Ductless Installation - Piping (17 of 20)	Next, Pat Burke talks about the line sets and how you can avoid potential pitfalls and problems.
9/29/2020		Service - Ductless and VRF	Ductless Installation - Considerations Tools (16 of 20)	In the next few videos, pat dives into what you should think about and do during the actual installation. Be sure to check out the list of tools as you're only as good as your tools!
9/29/2020		Service - Ductless and VRF	Ductless Applications (15 of 20)	Continuing our training from a recent virtual event, Pat Burke explains various application considerations that you need to consider when installing Carrier ductless split systems.
8/31/2020		Service - Ductless and VRF	24V Bridge Interface For Static (14 of 20)	Wrapping up this series on the 24 volt interface, Pat explains how to temporarily remove it from the system so the wired wall control can be temporarily installed to configure the static pressure settings on the 40MBDQ ducted fan coil.
8/31/2020		Service - Ductless and VRF	24V Interface Fault & Operation Codes (13 of 20)	Depending on which direction you mount the KSAIC0301230 interface, you might accidentally read an incorrect fault code. Pat explains this potential pitfall in this next video from a recent virtual training class.
8/31/2020		Service - Ductless and VRF	24V Interface Scenarios (12 of 20)	The 24 volt interface also allows a ductless condensing unit to be paired with a traditional Carrier fan coil. That represents two of the five scenarios that are outlined in the product literature and this next video from Pat Burke.
8/31/2020		Service - Ductless and VRF	24V Interface DIP switches (11 of 20)	There are a few DIP switches on the KSAIC0301230 interface module, so Pat explains which ones are the most important and which you likely need to adjust.
8/31/2020		Service - Ductless and VRF	24V Controller Overview (10 of 20)	In this next video from a recent virtual training class, Pat Burke dives deeper into one of the more popular control options -- Carrier's interface that allows the use of any 24 volt thermostat. In this first video, he explains the basics of what it is and what it does.
8/28/2020		Service - Ductless and VRF	Ductless Product Lineup - Accessories & Functions (9 of 20)	Completing the series introducing the Carrier ductless products, Pat Burke explains which handheld remote and wall mount controllers are available and for the various fan coils.
8/28/2020		Service - Ductless and VRF	Ductless Product Lineup - 40MBDQ & 40MBFQ (8 of 20)	Wrapping up the introduction of Carrier ductless indoor units, Pat new discusses the "pancake" ducted unit, 40MBDQ, and the floor console / underceiling model, 40MBFQ.
8/28/2020		Service - Ductless and VRF	Ductless Product Lineup - 40MBC (7 of 20)	The next indoor unit to be introduced is the ceiling cassette, or 40MBCQ. While perfectly suited for a t-bar ceiling, this unit also looks great in the middle of a residential family room or great room.
8/28/2020		Service - Ductless and VRF	Ductless Product Lineup - Highwalls (6 of 20)	Next up is the 38MBRQ products. A helpful way to remember this family is "B" stands for "Bigger." These are the condensing units used on some of the 3-ton and larger 1:1 systems.
8/28/2020		Service - Ductless and VRF	Ductless Product Lineup - 38MGR (5 of 20)	The final condensing unit family introduced by Pat is the 38MGRQ. A helpful way to remember this family is "G" stands for "Gathering or Gaggle" as these are the condensing units used in multi-zone applications.
8/28/2020		Service - Ductless and VRF	Ductless Product Lineup - 38MBR (4 of 20)	Next up is the 38MBRQ products. A helpful way to remember this family is "B" stands for "Bigger." These are the condensing units used on some of the 3-ton and larger 1:1 systems.
8/28/2020		Service - Ductless and VRF	Ductless Product Lineup - 38MA*R (3 of 20)	The first outdoor units introduced by Pat are the 38MAPRAQ, 38MAQB and 38MHRBQ. Or, collectively, the 38MA*R family of units. A helpful way to remember this family is "A" stands for "Alone." These are the condensing units used in the smaller 1:1 applications.
8/28/2020		Service - Ductless and VRF	Ductless Product Lineup Overview (2 of 20)	In the next video from a recent training class, Pat provides a quick overview of the five different product families in the Carrier ductless world.
8/27/2020		Service - Ductless and VRF	Literature Options (1 of 20)	Pat Burke leads a virtual training class focusing installing Carrier ductless split systems. Before diving into the products, he details a variety of different ways you can get product information and literature to help ensure a successful installation.
7/31/2020		Sales - Furnaces	FER - DIBC	Some of the new furnaces now feature a dual inlet backward curve that was required to meet the FER requirements. Sounds confusing, but Greg explains what you need to know in this next video.
7/31/2020		Sales - Furnaces	FER - Accessories	They're in the price pages and you may have ordered one already, but Greg Sanchez explains some of the furnace accessories that have changed with the new FER compliant furnaces.
7/31/2020		Sales - Furnaces	FER - Product Changes	In this next video from a recent training class, Greg Sanchez explains some often overlooked changes with the new FER compliant furnaces, including different constant airflow fan settings.
7/31/2020		Sales - Furnaces	FER - Motor Jargon	Even though we're now used to the new FER furnaces, it's always worthwhile to review the different motors and the benefits of each family of motors.
6/30/2020		Service - Condensing Units and Coils	Air Handlers - Dual Device Limit	Greg Sanchez concludes this section discussing a new electrical symbol marked "DD1" that had him stumped. He figured it out and explained what it is and why it's there in a recent training class.
6/30/2020		Service - Condensing Units and Coils	Air Handlers - Commercial Applications	Before installing a fan coil in a commercial application with a smoke detector, make sure you check out this next video!
6/30/2020		Service - Condensing Units and Coils	Air Handlers - Fan Runs All the Time	In this next section from a recent training class, Greg Sanchez explains how the fan coil circuity is designed and why the fan is running. What is that random bundle of wires?
6/29/2020		Service - Condensing Units and Coils	Cooling - Compressor Start Assist	In this final video of this section, Greg Sanchez explains why it is always a good idea to add a hard start kit to your jobs.
6/29/2020		Service - Condensing Units and Coils	Cooling - Downflow Coils	In a downflow application, we have some good news -- a dedicated downflow coil which allows for improved airflow without having to use a spacer. Greg explains more in this video as these coils are now in stock!
6/29/2020		Service - Condensing Units and Coils	Cooling - Service Valves	Can a service valve cap prevent leaks? In this next video, Greg Sanchez explains the anatomy of a service valve and some best practices to remember during installation and service.
6/29/2020		Service - Condensing Units and Coils	Cooling - Troubleshooting 2-Stage Scroll	Two stage scroll compressors are found in several Carrier air conditioners and heat pumps. Fortunately, troubleshooting them isn't as difficult as you may think.
6/29/2020		Service - Condensing Units and Coils	Cooling - What's Wrong with This Picture?	Did the factory goof up when they made this 24APB6 with an ECM condenser motor? Nope, Greg Sanchez clears the confusion in the first video in a series about cooling issues that you'll need to know this summer.
5/29/2020		Service - Condensing Units and Coils	New Greenspeed Best Practices (23 of 23)	Pat Burke concludes his recent webinar with a recap of some best-practices with the software on the Infinity Greenspeed 24VNA6 and 25VNA4 units.
5/29/2020		Service - Condensing Units and Coils	Enahnced Fault Codes and Literature (22 of 23)	One big advantage of these new Infinity Greenspeed units are the enhanced fault codes and service app. Pat demonstrates that there is a lot more information provided as the system takes advantage of the huge number of sensors that are built into the system.
5/29/2020		Service - Condensing Units and Coils	Defrost, Pumpdown and Evacuation (21 of 23)	Pat is nearing the end of our installation and startup process, and in this next video, explains some additial features of the system.
5/29/2020		Service - Condensing Units and Coils	LED Lights and Model Plugs (20 of 23)	There are several different lights and indicators on the board which can provide you and your technicians valuable information about system operation and diagnostics.
5/29/2020		Service - Condensing Units and Coils	Primary Control Module (19 of 23)	The PCM is the "brains" of the outdoor unit and Pat Burke provides a basic overview of how it is connected to the various components in the system.
5/29/2020		Service - Condensing Units and Coils	Motor, Module, Compressor, Valve and Heater (18 of 23)	These next components may sound familiar, but the components look a lot different and perform different than in a typical Comfort Series equipment. Fortunately, Pat explains all we need to know in this next video.
5/29/2020		Service - Condensing Units and Coils	Boards, Reactors and Drive (17 of 23)	Next, Pat shows the main electronic components of the system and how they all work together to provide incredible comfort and efficiency.
5/29/2020		Service - Condensing Units and Coils	Thermistors, Transducers, Valves and Switches (16 of 23)	In this next video from a recent webinar, Pat Burke continues to explain the different components, where they're located, what they do, and some helpful hints to know during installation and service.
5/29/2020		Service - Condensing Units and Coils	Electronic Expansion Valves (EXV) (15 of 23)	Pat Burke continues his component overview with an explanation of the EXV (or EXVs) that are included in these new units.
5/29/2020		Service - Condensing Units and Coils	Greenspeed 5-Ton Units (14 of 23)	Pat explains the unique features of the 5-ton as it includes a heat exchanger with vapor injection to deliver incredible efficiency and leadership over the competition.
5/29/2020		Service - Condensing Units and Coils	Greenspeed Components (13 of 23)	Now for some cool stuff, Pat Burke begins a tour of all the different components and technology found inside the new Carrier Infinity Greenspeed heat pump and air conditioner.
5/29/2020		Service - Condensing Units and Coils	Greenspeed Startup - Airflow Setup & Defrost (12 of 23)	In this final video focusing on startup, Pat quickly address airflow setup and options on the Infinity Control. The video ends with a brief explanation of defrost and how it works on the 25VNA4.
5/29/2020		Service - Condensing Units and Coils	Greenspeed Startup - Charging (11 of 23)	Charging any Carrier Infinity system is special because the user interface guides you through the weigh-in process. Pat Burke explains how in this next video from a recent webinar.
5/29/2020		Service - Condensing Units and Coils	Greenspeed Startup - Outdoor Software Update (10 of 23)	Next, Pat addresses the outdoor unit software and this is where the new technology inside these Infinity Greenspeed units become more evident.
5/29/2020		Service - Condensing Units and Coils	Greenspeed Startup - User Interface (9 of 23)	Pat Burke's recent webinar now shifts into the startup phase. The first thing we're going to focus on is the wall control and ensuring that it is running the most current version of the software.
5/29/2020		Service - Condensing Units and Coils	Greenspeed Installation - Wiring (8 of 23)	Now we're ready to wire the new unit and fortunately there aren't a lot of unique challenges as it wires up similar to other Infinity products.
5/29/2020		Service - Condensing Units and Coils	Greenspeed Installation - Pressure Test (7 of 23)	Pat Burke continues his discussion about the installation of these new units and shares his thoughts on how to complete a good pressure test.
5/29/2020		Service - Condensing Units and Coils	Greenspeed Installation - Piping Connections (6 of 23)	Next in the installation process is brazing. It's always a good idea to talk about piping connections and the importance of keeping the valves cool!
5/29/2020		Service - Condensing Units and Coils	Greenspeed Installation - Piping Guidelines (5 of 23)	As with all air conditioners and heat pumps, it's important to know what line set sizes are allowed and the impact of using sizes other than the rated dimension. Fortunately, Pat explains all of the details in this next video.
5/29/2020		Service - Condensing Units and Coils	Greenspeed Installation - Filter Drier and Placement (4 of 23)	Carrier wants the filter dryer installed where? Yes, you will be surprised, so it's critical that you watch this video from Pat Burke's recent training webinar.
5/29/2020		Service - Condensing Units and Coils	Greenspeed Installation - Compatibility (3 of 23)	Okay, but I have a homeowner with an old wall control and an old furnace...can I install one of these new Greenspeed units? Find out in this next video from a recent webinar.
5/29/2020		Service - Condensing Units and Coils	Greenspeed Installation - Gameplan (2 of 23)	Laying out the plan for the next few segments, Pat outlines what installation topics he will be addressing.
5/29/2020		Service - Condensing Units and Coils	Inroducing the Greenspeed 26/24 (1 of 23)	Pat Burke launches into a new training webinar about the Greenspeed 24VNA6 and 25VNA4 by discussing the homeowner and contractor value of these new units.
4/30/2020		General	2021 Incentive Trip	Where will we go for the 2021 incentive trip? Let's see...
4/29/2020		Sales - Equipment	New Infinity Greenspeed Units	Jon Malkovich concludes the webinar on Infinity sales with an unveiling of Carrier's new Greenspeed 24VNA6 and 25VNA4 units.
4/29/2020		Sales - Equipment	Offering Financing	Haina returns to the stage...ummm, screen...with a follow-up presentation on sales that focuses on financing. Now more than ever, you should be aware of the options that you have for homeowners who may not want to pay cash for a new system.
4/29/2020		Sales - Equipment	Infinity System Design	Designing the right Infinity system is important but not always intuitive. Third in this segment, Jeremy Parrish explains what works well together and what potential traps you should avoid.
4/29/2020		Sales - Equipment	Infinity Equipment Overview	Next in the series, Phyllis LaVoy tackles an overview on all of Carrier's Infinity furnaces, condensing units and controls.
4/29/2020		Sales - Equipment	Selling Good-Better-Best	Haina Kwon kicks of our Zoom Webinar series of training about selling Infinity products. In this first segment, she focuses on different selling techniques and managing homeowner expectations.
3/31/2020		Service - Controls and Accessories	Infinity Server Troubleshooting (31 of 31)	Connecting the Infinity touch control to WiFi can cause problems. In this next video, pat explains the possible issues and a variety of solutions to ensure your homeowner can connect to the server.
3/31/2020		Service - Controls and Accessories	ECM Motor Simulator (30 of 31)	One of the best tools for your toolbag is Carrier's ECM motor simulator. With this, you can easily determine if you have a bad board or a bat motor. In this next video, Pat explains how it works.
3/31/2020		Service - Controls and Accessories	Infinity Communication Troubleshooting (29 of 31)	What do I do if there is a problem with the wiring? Pat explains how to verify that all of your wires are fine and each component of the system is correctly communicating.
3/30/2020		Service - Controls and Accessories	Infinity Smart Recover (28 of 31)	One of the most misunderstood feature of the Infinity touch control is Smart Recovery. Never fear, Pat Burke explains it all in this next video.
3/30/2020		Service - Controls and Accessories	Infinity Occupancy Sensor (27 of 31)	Is it a camera spying on you? A government tracking device? No...pat explains the occupancy sensor and how it works on the new Infinity touch control.
3/30/2020		Service - Controls and Accessories	Infinity Service Information (26 of 31)	Beyond setup, there is a wealth of information and tools available within the Infnity touch control. In this next video, Pat explains what's there and how to use it.
3/30/2020		Service - Controls and Accessories	Infinity Troubleshooting (25 of 31)	Before calling tech support, Pat explains some basic troubleshooing techniques and resources when you're stuck with an error code on the Infinity touch control.
3/30/2020		Service - Controls and Accessories	Infinity Zone Setup (24 of 31)	In his next video from a recent training class, Pat shows where the airflow limits from each zone can be configured within the zone setup menu.
3/30/2020		Service - Controls and Accessories	Infinity Outdoor Setup (23 of 31)	Once the furnace is properly configured, Pat then explains the outdoor setup options available with the Infinity touch control.
3/30/2020		Service - Controls and Accessories	Infinity Furnace Setup (22 of 31)	The next menu that Pat explains is the furnace setup. Remember, the user interface takes the place of most dip switches on the furnace, so these steps are critical with each installation.
3/30/2020		Service - Controls and Accessories	Infinity Service Menu (21 of 31)	The first menu that Pat will explain inside the "Super Secret" service menu is the thermostat setup section.
3/30/2020		Service - Controls and Accessories	Infinity Startup Sequence (20 of 31)	Pat Burke's recent training class on Infinity continues with a series of videos on startup and what should happen when booting up the Infinity control for the first time.
2/29/2020		Service - Controls and Accessories	Infinity Zoning Tips (19 of 31)	In this final video focused on zoning, Pat gives some final tips to help ensure a successful job.
2/29/2020		Service - Controls and Accessories	Infinity Duct Assessment (18 of 31)	Why is the system turning on every day at 1:00? That activity is one of the keys to success and this next video shows you how to use the information more effectively.
2/29/2020		Service - Controls and Accessories	Infinity Zone Example House (17 of 31)	Pat then works through an example house and some different ways it could be zoned.
2/29/2020		Service - Controls and Accessories	Infinity Zone System Design (16 of 31)	The most important factor for a successful zone system is a good design. In this next video, Pat gives some good suggestions and some pitfalls that should be avoided.
2/29/2020		Service - Controls and Accessories	Infinity Zone Dampers (15 of 31)	What about dampers, are they special? Pat next explains how the dampers work and effectively modulate to optimize homeowner comfort.
2/29/2020		Service - Controls and Accessories	Infinity Zone Controls & Board (14 of 31)	In this next video, Pat Burke explains the different components required for a Carrier Infinity zone system to work properly.
2/29/2020		Service - Controls and Accessories	Infinity Zoning Introduction (13 of 31)	Pat now transitions the meeting into a conversation about zoning. This next video from a recent training class introduces the topic.
2/29/2020		Service - Controls and Accessories	Infinity system Access Module (12 of 31)	Even though all of the new controls use WiFi, Pat Burke explains how you still need this module with whole home automation systems.
2/29/2020		Service - Controls and Accessories	Infinity with Non-Communicating AC (11 of 31)	In this next video, Pat addresses a very common question -- can I use a single stage or two stage non-communicating condensing unit with an Infinity furnace?
2/29/2020		Service - Controls and Accessories	Infinity Remote Room Sensors (10 of 31)	What are S1 and S2 used for? How do I average Infinity remote room sensors? You better watch this video!
2/29/2020		Service - Controls and Accessories	24VNA9 Wiring (9 of 31)	Wiring the 24VNA9 unit to an Infinity system still seems to confuse people. Don't worry, Pat will explain what that big doughnut is for!
2/29/2020		Service - Controls and Accessories	Infinity Service Tool (8 of 31)	In this next video from a recent training class, Pat Burke explains how to create an Infinity service tool which allows you to see all of the service information from the outdoor unit.
1/31/2020		Service - Controls and Accessories	Infinity Wiring (7 of 31)	Okay, so how does Carrier's Infinity system wire together? Pat explains the ABC's (and D's) of how it all works.
1/31/2020		Service - Controls and Accessories	Airflow Restrictions (6 of 31)	In this next video from a recent training class, Pat Burke explains some other often overlooked installation techniques that add unnecessary static pressure to the system.
1/31/2020		Service - Controls and Accessories	Airflow Basics (5 of 31)	Pat continues on that theme discussing airflow. What is static pressure? How much is too much? What happens if the system is starved for air? Find out in this next video from his recent training class.
1/31/2020		Service - Controls and Accessories	Is It a Good Fit? (4 of 31)	While Carrier's Infinity system can overcome some duct issues, it's always smart to ensure your duct system is a good fit for the equipment that you're installing.
1/31/2020		Service - Controls and Accessories	Why Install Infinity? (3 of 31)	Launching into the primary focus of this recent training class, Pat starts with an explanation of why it's great to install Carrier's Infinity system.
1/31/2020		General	Carrier Service Tech App (2 of 31)	Even more useful on the go, Pat Burke also explains Carrier's Service Tech app and the many valuable features.
1/31/2020		General	Intro to HVACpartners (1 of 31)	Before jumping into the content from his new Infinity training class, Pat Burke felt it was important to review how to use the HVACpartners.com website.
12/27/2019		Sales - Equipment	End User Talking Points (43 of 43)	Ward Brady concludes his recent training class with some final reminders of what you may and may not want to tell a homeowner when you're selling a Carrier multi-zone ductless system.
12/27/2019		Sales - Equipment	38MGR Controls & WiFi Review (42 of 43)	Ward also provides a final review on control options as well as some WiFi options with some of the fan coil units.
12/27/2019		Sales - Equipment	38MGR Product Review (41 of 43)	In this next video from a recent training class, Ward provides a final review on the Carrier ductless multi-zone condensing units.
12/27/2019		Sales - Equipment	Electrical Options and System Selection Recap (40 of 43)	Ward concludes the system selection examples with some key takeaways when you build the system from the inside out.
12/27/2019		Sales - Equipment	System Selection 2-Story Option 2 (39 of 43)	Here's another option for a two-story home. Is 2 x 2 = 4? Or, is it better?
12/27/2019		Sales - Equipment	System Selection 2-Story Option 1 (38 of 43)	Next, let's look at one way to tackle a two-story home. Is it ever okay to undersize the condensing unit? Ward walks through a nice example to show how it can be done correctly.
12/27/2019		Sales - Equipment	System Selection Single Story Options (37 of 43)	Ward then looks at three specific homes in these next few videos. Here, he explores appropriate steps to selecting the right system for a single story home.
12/27/2019		Sales - Equipment	Multi Zone System Selection (36 of 43)	Okay, but how do we decide which system to install in a home? Start with the fan coils or the condensing unit? Don't worry, this next video from a recent training classes teaches you how to do it correctly.
12/27/2019		Sales - Equipment	Inverter Tech in Action (35 of 43)	So, how do we explain all of this to a homeowner not in the industry? Ward uses a great analogy which may help you at the kitchen table.
12/27/2019		Sales - Equipment	Inverter Technology (34 of 43)	In this next video, Ward provides details about inverters and how they work.
12/27/2019		Sales - Equipment	38MGR Inverter Control (33 of 43)	It sounds complicated, how does the condensing unit figure it all out? Sensors and an inverter. In these next three videos, Ward Brady nicely explains how everything works together for tremendous homeowner comfort.
12/27/2019		Sales - Equipment	38MGR Capacity Ranges (32 of 43)	As you might expect, the Carrier multi-zone condensing units have wide capacity ranges to handle situations where only some of the fan coils are calling. But they can also perform far greater than their nominal capacity.
12/27/2019		Sales - Equipment	38MGR Recap (31 of 43)	Ward pauses for quick recap on how the Carrier multi-zone ductless system works.
12/27/2019		Sales - Equipment	38MGR Auto Mode (30 of 43)	Auto mode sounds good, but not for multi-zone applications. Ward reminds us of this fact because the system is not capable of simultaneous heating and cooling.
12/27/2019		Sales - Equipment	38MGR Fan Speed & Set Point (29 of 43)	What happens to the fan speed when the set point is reached? Ward Brady answers that question and more in this next video from a recent training class.
12/27/2019		Sales - Equipment	38MGR Compressor Speed (28 of 43)	With an inverter, the compressor inside Carrier's ductless multi-zone condensing unit is ramping up and down. Ward explains how it all works together for optimal homeowner comfort.
12/27/2019		Sales - Equipment	38MGR Expansion Valve (27 of 43)	As we learned in an earlier video, Carrier's multi-zone ductless system has expansion valves inside the condensing unit. Ward explains how they work to control the system.
12/27/2019		Sales - Equipment	38MGR Simultaneous Heating and Cooling (26 of 43)	Shifting gears, Ward Brady now leads the training class into Carriers multi-zone ductless split systems. His first topic is an important one to understand -- how does the system react when one fan coil calls for cooling and another one calls for heating.
12/27/2019		Sales - Equipment	Single Phase VRF Recap (25 of 43)	In this next video from a recent training class, Ward Brady recaps the key advantages of Carrier's Infinity Single Phase VRF product.
12/27/2019		Sales - Equipment	VRF Service Tech Tool (24 of 43)	One last advantage of the single phase VRF product is the service tech tool. With an inexpensive adapter and free software, you can easily see what each component in the system is doing.
12/27/2019		Sales - Equipment	Single Phase VRF Controls (23 of 43)	Another advantage is controls, including wall mounted controls, central controllers, 24V interface kits and more.
12/27/2019		Sales - Equipment	Single Phase VRF Indoor Units (22 of 43)	One key advantage of the single phase VRF products are the multitude of indoor fan coil sizes and styles. In this next video, Ward provides a brief overview of each of them.
12/27/2019		Sales - Equipment	Single Phase VRF Heat Pump (21 of 43)	In general, heat pumps don't perform well when it's cooler outside. With VRF, you need to rethink what you're used to because inverter compressors change the game.
12/27/2019		Sales - Equipment	Single Phase VRF Applications (20 of 43)	Sure, we know it's a great system, but where does it make sense? High-end homes is certainly one option, but Ward discusses some other applications that are a perfect fit for a VRF system.
12/27/2019		Sales - Equipment	Benefits of Single Phase VRF (19 of 43)	After explaining the key differences, Ward Brady then reviews the key benefits of the single phase VRF products.
12/27/2019		Sales - Equipment	VROOM Software (18 of 43)	Wouldn't it be nice if there was a computer program that did all the design work for us? There is! You can download it yourself or talk to your Sigler Wholesale Distributors territory manager and ask them to do it for you!
12/27/2019		Sales - Equipment	Single phase VRF Communication Wiring (17 of 43)	Since the piping is different than what you may be used to with a ductless system, the wiring is also different. Ward explains what you need to know.
12/27/2019		Sales - Equipment	Single phase VRF Install (16 of 43)	The key installation difference is piping. Ward nicely explains how flexible the system is and some of the design limitations.
12/27/2019		Sales - Equipment	Multi Zone or Single Phase VRF (15 of 43)	So, what are the key differences between the multi-zone ductless and Infinity Single Phase VRF? Ward explains the basics in this next video.
12/27/2019		Sales - Equipment	VRF Single Phase (14 of 43)	In this next video from a recent training class, Ward Brady gives a brief introduction into the Infinity Single Phase VRF products.
12/13/2019		General	Thank You	All of us at Sigler Wholesale Distributors want to say "Thank you!" Merry Christmas and Happy Holidays -- we look forward to serving you again in 2020!
12/1/2019		Service - Controls and Accessories	Smart Lock Install Demo	One of the most innovative products of 2019 is SmartLock. You can use it to create braze-free connections between equipment and the lineset. In this video, Pat Burke tries one out and shows you how easy it is to use.
11/30/2019		Sales - Equipment	Why Carrier Ductless (13 of 43)	Ward wraps up this segment of his recent training class to remind everyone of the many reasons why Carrier ductless is a great solution for you and your homeowners.
11/30/2019		Sales - Equipment	24V Controller (12 of 43)	One of the most useful ductless accessories is the new 24V interface controller which allows any ductless system to use any traditional 24 volt thermostat. Ward explains all of the details in this next video.
11/30/2019		Sales - Equipment	New Ductless Products (11 of 43)	Coming soon, Ward next explains the expansion of the Infinity high-wall ductless split system family.
11/30/2019		Sales - Equipment	Ductless Tools (10 of 43)	To help you sell more ductless, make sure you check out the quick reference guide, VROOM software and full-line catalog.
11/30/2019		Sales - Equipment	WiFi Ductless (9 of 43)	Some of the Carrier ductless products have on-board WiFi connectivity. Ward briefly explains this often overlooked product feature.
11/30/2019		Sales - Equipment	Ductless Control Options (8 of 43)	In this next video from a recent training class, Ward explains the different control options that exist for Carrier ductless split systems.
10/30/2019		Sales - Equipment	Ductless Light Commercial (7 of 43)	In our final video of the introduction, Ward Brady briefly touches on some of the larger light-commercial ductless systems up to 5-tons.
10/30/2019		Sales - Equipment	Infinity Multi Zone (6 of 43)	Carrier's single phase VRF is also called the Infinity Series multi-zone. Check out the other videos later in the series as this short video is merely an introduction of the product family.
10/30/2019		Sales - Equipment	Multi Zone Overview (5 of 43)	In this next video from a recent training class, Ward Brady provides a brief introduction into the incredible flexibility of the Carrier Performance Series multi-zone systems.
10/30/2019		Sales - Equipment	Single Zone Entry Tier (4 of 43)	We conclude the introduction of Carrier's 1:1 ductless split systems with an explanation of the Comfort Series high wall.
10/30/2019		Sales - Equipment	Single Zone Mid Tier (3 of 43)	Ward Brady continues the introduction of Carrier ductless split systems by explaining the very popular Performance Series ductless split systems.
10/30/2019		Sales - Equipment	Single Zone High Tier (2 of 43)	Next, Ward dives specific into all of the many features and benefits of the Infinity Series high wall ductless split systems.
10/30/2019		Sales - Equipment	Product Line-Up (1 of 43)	We begin a series of 43 videos from a recent ductless and VRF training class. Ward Brady starts the series by explaining a high-level product overview.
10/29/2019		Service - Furnaces	MR - MQ Motor Replacements	Greg Sanchez offers another good reminder for a motor supersession that we first talked about a few years ago. Don't worry when the motor you get looks nothing like the old one.
10/29/2019		Service - Furnaces	Variable Speed Inducers	Have you bumped into a new inducer motor that doesn't look like the old inducer motor? You might need to get new pressure switches as well. Greg Sanchez explains more in this video from a recent training class.
9/30/2019		Service - Furnaces	What's Causing Limit Trip	A lot of different things could cause a limit switch trip on a furnace. Greg explains how you need to check all the different ossible options to help you see the bigger picture.
9/30/2019		Service - Furnaces	90% Vent Pipe Adapter	Recently, several technicians provided Greg with some feedback on the vent pipe adapter and how the fight was too tight. Greg explains the two different adapters that come in the bag and the changes that have been made since the feedback. Moral of the story -- keep giving us feedback!
9/29/2019		Service - Furnaces	The Switches Work, So What Could Be Wrong? (5 of 5)	In this final video from the series from a recent training class, Greg explains where to go next once you prove the pressure switches are working fine.
9/29/2019		Service - Furnaces	How do I check a Pressure Switch? (4 of 5)	Is the switch bad, or are you bumping into a different problem with the furnace? In this next video from the training class, Greg explains the tools you need and the proper procedure for checking a furnace pressure switch.
9/29/2019		Service - Furnaces	90% Pressure Switches - Modulating (3 of 5)	So far so good, but modulating furnaces can get a little confusing with three different pressure switches. Thankfully, Greg explains everything you need to know in this next video.
9/29/2019		Service - Furnaces	90% Pressure Switches- Two Stage (2 of 5)	Greg Sanchez continues the conversation and discusses the pressure switches for Carrier two stage furnaces.
9/29/2019		Service - Furnaces	90% Pressure Switches - Single Stage (1 of 5)	Heading into the heating season, it's important to talk about pressure switches. This video starts off this small segment from a recent training classes by focusing on single stage furnaces.
8/30/2019		Service - Condensing Units and Coils	Basic Symptom Analysis (39 of 39)	To wrap up the training class, Greg reviews the basic symptom analysis chart that he's used in previous classes. It can be a great tool to help somebody figure out the right path when troubleshooting an air conditioner.
8/30/2019		Service - Condensing Units and Coils	PWM Motor Connections (38 of 39)	PWM motors are different than what we often see on the job, so it's important to know what wires are connected to the motor and what each of them do.
8/30/2019		Service - Condensing Units and Coils	"Infinity Condenser Giving Me a Code 87" (37 of 39)	In this next video from a recent training class, Greg Sanchez explains code 87, what it means and how to solve the problems.
8/30/2019		Service - Condensing Units and Coils	"It works in Heat but Doesn't Cool Well" (36 of 39)	The opposite scenario also makes the phone ring. Greg walks the class through the scenario and how to fix the problem.
8/30/2019		Service - Condensing Units and Coils	"It Works in Cooling but Trips LPS in Heat" (35 of 39)	Let's assume you have a new hybrid heat installation that only works half the year? It's not that tricky, but is still a common call that Greg receives in the fall.
8/30/2019		Service - Condensing Units and Coils	"I Jumped it in Heat and Nothing Happens" (34 of 39)	Here is another common call that can be very frustrating. Greg explains the ladder diagram and why this simple trouble-shooting idea won't work.
8/30/2019		Service - Condensing Units and Coils	"How do I Wire a Hybrid Heat System?" (33 of 39)	Okay, but what about hybrid heat? How does that get wired? Fortunately, Greg explains how in this next video.
8/30/2019		Service - Condensing Units and Coils	"How do I Wire a Heat Pump?" (32 of 39)	To conclude his recent training class, Greg talks about some more common questions that he gets. This first one deals with the correct (and incorrect) way to wire a heat pump.
8/30/2019		Service - Condensing Units and Coils	24VNA937 and 24VNA949 Issues (31 of 39)	In that same recent training class, Greg Sanchez explains some possible issues with two of Carrier's 5-stage units. More importantly, how to fix them!
8/30/2019		Service - Condensing Units and Coils	24VNA0 - Weigh-In Amount with ADP Coils (30 of 39)	Whoa, what about ADP coils? In this next video, Greg explains some rules of thumb that will help you charge it right when using these evaporator coils.
8/30/2019		Service - Condensing Units and Coils	24VNA0 - Service Valve Subcooling (29 of 39)	Once you're weighed in the charge, Greg Sanchez explains what happens next -- system stabalization must occur before you check subcooling.
8/30/2019		Service - Condensing Units and Coils	24VNA0 - Weighing-In a Charge (28 of 39)	With the Infinity Greenspeed Units, it's best to stat be weighing-in the charge. Fortunately, the control makes it easy for you!
8/30/2019		Service - Condensing Units and Coils	24VNA0 - Compressor Crankcase Heater (27 of 39)	In this next video from a recent training class, Greg explains the importance of the crankcase heater and how best to ensure the system startup and charging is a success.
8/30/2019		Service - Condensing Units and Coils	24VNA0 - Wiring Connections (26 of 39)	Here's one that can be easily overlooked -- make sure the factory wiring is snug with any inverter driven unit. Greg explains why in this next video.
8/30/2019		Service - Condensing Units and Coils	24VNA0 - Fault Codes (25 of 39)	With all the bells and whistles in this machine, there are a lot of codes that need to be deciphered. Fortunately, Greg gives some helpful advice in this next video of the series.
8/30/2019		Service - Condensing Units and Coils	24VNA0 - Troubleshooting Book (24 of 39)	Because it's much more complicated than a contactor and compressor, Carrier has a service manual that you'll want to keep in your truck or downloaded on your phone.
8/30/2019		Service - Condensing Units and Coils	24VNA0 - Transducers and Thermistors (23 of 39)	There are a few other components in the 24VNA0 that aren't familiar to some of us. Greg explains how these components work and what they look like in the ladder and connection diagrams.
8/30/2019		Service - Condensing Units and Coils	24VNA0 - PWM Condenser Motor (22 of 39)	Next, Greg explains the unique condenser motor, how it works and how to troubleshoot it.
8/30/2019		Service - Condensing Units and Coils	24VNA0 - Circuit Board and Model Plug (21 of 39)	Continuing the teaching about components inside the 24VNA0, Greg explains the circuit boards and model plugs and how they work together.
8/30/2019		Service - Condensing Units and Coils	24VNA0 - Component Overview (20 of 39)	The Greenspeed Infinity unit is a sophisticated air conditioner with a lot of components you're not used to seeing. In this next video, Greg explains what's what and how to keep yourself safe.
8/30/2019		Service - Condensing Units and Coils	24VNA0 - Wiring and Emergency Operation (19 of 39)	The 24VNA0 requires the Infinity Touch Control. However, there is an option that Greg explains in this next video if there is an emergency situation where you need cooling.
8/30/2019		Service - Condensing Units and Coils	24VNA0 - Dimensions and Clearances (18 of 39)	In his next video, Greg shows the dimensions and required clearances of this unit.
8/30/2019		Service - Condensing Units and Coils	24VNA0 - Lineset Length and Sizing (17 of 39)	Greg continues the conversation to discuss line set limitations and proper line set sizing. Yes, you have options but you should know the limitations.
8/30/2019		Service - Condensing Units and Coils	24VNA0 - Important Info for Zoning (16 of 39)	A key feature of variable speed equipment is lower airflow in zoning applications. In this next video, Greg explains how to read the tables and design the system properly.
8/30/2019		Service - Condensing Units and Coils	Greenspeed HP vs Greenspeed AC (15 of 39)	In this next video from a recent training class, Greg Sanchez explains how the 24VNA0 is similar and different from the 25VNA0 heat pump that was launched several years ago.
8/30/2019		Service - Condensing Units and Coils	Why Variable Speed? (14 of 39)	Okay, but what is variable speed and why is it important? Greg explains the basics but also addresses some key homeowner impacts with this new type of system.
8/30/2019		Service - Condensing Units and Coils	24VNA0 Infinity Greenspeed AC (13 of 39)	Continuing with videos from a recent training class, Greg Sanchez now transitions to training about the new 24VNA0 air conditioner. THis first video explains some of the key features.
8/30/2019		Service - Controls and Accessories	Common Calls - WiFi Connections (12 of 39)	Saving the best for last, one of the most common calls that Greg gets relates to connecting the Infinity Touch Control to a Wi-Fi network. Greg provides a variety of tricks and tips in this final video of the series.
8/30/2019		Service - Controls and Accessories	Common Calls - Home Automation (11 of 39)	In this next video of the series, Greg explains what third-party home automation systems (Alexa, Control4 and others) will work with Infinity.
8/30/2019		Service - Controls and Accessories	Common Calls - Advanced Smart Setback (10 of 39)	This is another call that Greg often gets. What is Advanced Smart Setback and how does it work?
8/30/2019		Service - Controls and Accessories	Common Calls - WiFi & Postal Code (9 of 39)	In a related common call, Greg addresses zip codes and how they relate to the weather that is displayed on Carrier thermostats.
8/30/2019		Service - Controls and Accessories	Common Calls - Outside Temperature (8 of 39)	These next five videos from Greg's recent training class address common calls that he gets. If he's getting the phone calls, you or your techs have probably had the same question!
8/30/2019		Service - Controls and Accessories	Infinity -B v1.3 Software (7 of 39)	Okay, but what software do I have and why should I update? Yes, it's confusing, but that's why we have Sigler TV!
8/30/2019		Service - Controls and Accessories	Infinity -B Software Updates (6 of 39)	What's with software updates? How does that work? In this next video of the series, Greg Sanchez explains how it works.
8/30/2019		Service - Controls and Accessories	Infinity -B Control Reboot (5 of 39)	There is a another neat feature of the -B control is a reboot without cycling power. Check out this quick video to learn more
8/30/2019		Service - Controls and Accessories	Infinity Motion/Occupancy Screen Views (4 of 39)	With motion sensing on the Infinity Touch Control, there is an indicator on the screen which tells you what the control is doing. It's important that you know what it means.
8/30/2019		Service - Controls and Accessories	Infinity Motion/Occupancy Details (3 of 39)	Okay, but how does it work? Greg Sanchez gives you all of the details in this next video.
8/30/2019		Service - Controls and Accessories	Infinity Motion/Occupancy Setup (2 of 39)	Occupancy sensing is a key upgrade with the new Infinity Touch Control. In this next video, Greg explains how to get to the setup options.
8/30/2019		Service - Controls and Accessories	New Infinity -B Control (1 of 39)	This video starts a new series from a training class where Greg Sanchez launched the new Infinity control and the 24VNA0 air conditioner. This first video explains the key features of the new -B control.
7/31/2019		Service - Controls and Accessories	R to G Interlock - Oops	A popular feature with the Infinity Touch Control is the R to G interlock. There are several videos on this site explaining how it works, but you'll want to watch this video so you don't fall into a previously unforeseen trap.
7/30/2019		Service - Furnaces	Troubleshooting Motors - PWM	The motor used in Carrier's new 59TP6B and 58TP1A furnaces is a PWM motor. Greg explains how to troubleshoot issues with that motor.
7/30/2019		Service - Furnaces	Troubleshooting Motors - DTCT/ECMx	The motor used in Carrier's new 59SC2D, 59SC5B and 58SB1A furnaces is a DTCT motor. Greg explains how to troubleshoot issues with that motor.
7/29/2019		Service - Furnaces	But It Doesn't Work - Control Options	In this final video in the series, Greg explains the solution required for the system to work correctly. Plus, a bonus conversation about ACRDJ!
7/29/2019		Service - Furnaces	But It Doesn't Work- Operation	In part two of the example we began with the previous video, Greg explains how the system was operating and the problems that may occur.
7/29/2019		Service - Furnaces	But it Doesn't Work - Setup	In this next series of three videos, Greg Sanchez works through a common troubleshooting call that he often receives. This first video begins a real example of a 58CTY furnace and 24ACB7 condenser with a Nest thermostat that "Isn't working right."
6/30/2019		Service - Condensing Units and Coils	Clear the Clutter - 24APB6	Some sizes of the 24APB6 use a different type of condenser fan motor. Consequently, the factory wiring diagram can be very confusing. In this video, Greg Sanchez helps clear the clutter and reveals what you need see to help you troubleshoot the unit properly.
6/29/2019		Service - Condensing Units and Coils	Hybrid Heat - Settings	In this second and final video about Hybrid Heat, Greg focuses next on the settings within an Infinity Touch and Cor thermostat to ensure that you homeowner is happy with their new system.
6/29/2019		Service - Condensing Units and Coils	Hybrid Heat - Balance Point	Hybrid Heat is once again en vogue due to the recent excitement around solar. Consequently Greg explains what you need to know in these next two videos. First, let's focus on balance point and what it means.
6/28/2019		Service - Condensing Units and Coils	Service Valves and The Tools We Use	Greg Sanchez answers a frequently asked question about service valves and dives deep into recent changes and the tools that need to be used when opening and closing service valves.
5/31/2019		Sales - Equipment	Single Phase VRF	In this final video, Jon introduces the Infinity multi-zone system, or single-phase VRF. He explains the key differences between it and the Performance Series multi-zone system.
5/31/2019		Sales - Equipment	Ductless Control Options	In this next video about ductless systems, Jon Malkovich explains the control options that are available. Note that a 24V thermostat interface kit is now available for use with the multi-zone products.
5/31/2019		Sales - Equipment	Carrier Ductless Lineup	In this next section of three videos, Jon Malkovich introduces Carrier ductless split systems for both multi-zone and single-zone applications.
5/31/2019		Sales - Equipment	Infinity Touch Control	Continuing with a conversation about newer controls, Jon Malkovich also explains a few changes to the Infinity Touch control. He explains important details about occupancy sensing and how it works.
5/31/2019		Sales - Equipment	Carrier Thermostat Lineup	Jon Malkovich explains some newer controls from Carrier Corporation and the two-wire option with the Cor 7 thermostat.
5/6/2019		Sales - Equipment	Cor Connect	Cor Connect is Carrier's online portal for all WiFi thermostats. Identify issues before they become problems, troubleshoot systems remotely, make system setting adjustments and more.
4/30/2019		Service - Furnaces	Motor Jargon	With new FER compliant furnaces comes new motor jargon. It's important you know the language that Carrier will be publishing on their website and consumer literature.
4/30/2019		Service - Furnaces	Fan Energy Rating (FER)	In a recent training class, Greg Sanchez explained the upcoming Fan Energy Rating regulations. The biggest impact is that furnaces can no longer be produced with a PSC motor, but more details are revealed through these next two videos.
4/29/2019		Sales - Equipment	Real World - DOE Stickers (7 of 7)	The yellow DOE sticker can cause a lot of problems, but can be easily explained and understood. In this final video from a series of real world situations, Jon Malkovich explains the history of the yellow sticker and how to teach homeowners what it really means.
4/29/2019		Sales - Equipment	Real World - Buried Linesets (6 of 7)	In this next video from the series on real world issues, Jon Malkovich explains the rules on burying the lineset between the indoor and outdoor units.
4/29/2019		Sales - Equipment	Real World - Ductless & Ecobee (5 of 7)	In this next video from a recent training class where we discussed real world situations, this question also comes up fairly often. Can a standard 24 volt thermostat be used with a ductless system? Jon gives you the quick answer!
4/29/2019		Sales - Equipment	Real World - Infinity & Nest (4 of 7)	But the homeowner insists on Nest thermostats with their Infinity system and zoning. Is it possible? Is it a good idea? Will it work? Jon Malkovich leads a discussion with the class to answer these questions and more.
4/29/2019		Sales - Equipment	Real World - AC Enclosure (3 of 7)	It does look beautiful, but probably isn't the best place to install an air conditioner. In this next video, Jon explains the potential impacts to the system.
4/29/2019		Sales - Equipment	Real World - Getting Solar (2 of 7)	What happens if the homeowner will be getting solar panels this summer? Jon Malkovich leads a discussion with the class about several things to consider when faced with this situation.
4/29/2019		Sales - Equipment	Real World - Small Ductwork (1 of 7)	In this next series of videos from a recent training class, Jon Malkovich dives into several real world situations that a salesperson is likely to encounter. In this first video, the class discusses several ways to overcome small ductwork that won't be replaced.
4/28/2019		Service - Condensing Units and Coils	Hybrid Heat Thermostats (31 of 31)	Our final video from a recent heat pump class deals with picking the right thermostat for your Hybrid Heat system. It's not as simple as ensuring the box shows it to be compatible. In this video, Greg provides a list of other important factors to consider when selecting and installing the thermostat.
4/28/2019		Service - Condensing Units and Coils	Hybrid Heat Overview (30 of 31)	If your homeowner has solar on the roof, you'd be silly to not suggest Hybrid Heat solutions. Greg explains the basics of this innovative system, also known as "Dual Fuel." Learn what components are required to make it work properly.
4/28/2019		Service - Condensing Units and Coils	Electric Heater Wiring (29 of 31)	Okay, let's assume you figured out how much electric heat you need (see previous video). In this next video, you'll learn how to wire it correctly with the Carrier fan coils.
4/28/2019		Service - Condensing Units and Coils	Balance Point & Electric Heaters (28 of 31)	Continuing with a few more segments from a recent heat pump training class, Greg continues with a conversation about balance point and electric heaters. Are strip heaters really required and how much do I need? You'll learn the answers in this video.
3/31/2019		Sales - Supplies and Accessories	SmartLock Installation	SmartLock is the innovative fitting solution for your flare, soldering and brazing problems. The process is easy as you'll see through this quick video.
3/30/2019		Service - Condensing Units and Coils	TXV vs Fixed Orifice (27 of 31)	In this final video explaining the heat pump charging process, it's important to know how the system reacts with a TXV versus a fixed orifice metering device. Greg Sanchez explains all of the key differences.
3/30/2019		Service - Condensing Units and Coils	Superheat Charging (26 of 31)	When the heat pump is in cooling mode, how do we charge with the superheat method? This next video explains the process.
3/30/2019		Service - Condensing Units and Coils	Subcooling Charging (25 of 31)	When the heat pump is in cooling mode, how do charge with the sub-cooling method? This next video explains the process.
3/30/2019		Service - Condensing Units and Coils	Cycle the System (24 of 31)	When charging a heat pump, it's essential that you cycle the outdoor section so you're not chasing phantom frost problems.
3/30/2019		Service - Condensing Units and Coils	Basic Charging Discussion (23 of 31)	The heat pump is set, wired and ready to be charged. These next few videos, Greg Sanchez explains when and how you want to weigh-in the charge, use superheat or sub-cooling.
3/30/2019		Service - Condensing Units and Coils	Heat Pump Low Voltage Wiring (22 of 31)	The next step in the installation is wiring a heat pump. There will be extra wires, so Greg walks through what goes where and why.
3/30/2019		Service - Condensing Units and Coils	Heat Pump Installation Tips (21 of 31)	We now shift to the next segment of a recent training class about heat pumps and talk about some general tips and tricks so the job goes well.
3/29/2019		Service - Condensing Units and Coils	Ice or Frost? (20 of 31)	There is a difference. It's important you know how to identify the difference and what the presence of each tells us about the system.
3/29/2019		Service - Condensing Units and Coils	Infinity Control Auto Defrost (19 of 31)	Infinity controls add another element of functionality not available with traditional thermostats. In this next video, Greg explains how it works.
3/29/2019		Service - Condensing Units and Coils	2-Stage Heat Pump Board & Defrost (18 of 31)	In this next video from a recent training class, Greg Sanchez explains the function of the defrost board in two-stage equipment.
3/29/2019		Service - Condensing Units and Coils	Quiet Shift (17 of 31)	It sounds like a really nice feature, but what is it? Greg explains more and how your homeowners may appreciate you turning it on.
3/29/2019		Service - Condensing Units and Coils	Defrost Control Board (16 of 31)	So, what does all of this control inside a heat pump? Greg shows the class the different boards that are used in Carrier equipment and some of their features.
3/29/2019		Service - Condensing Units and Coils	Heat Pump Defrost Mechanics (15 of 31)	So, how does defrost work? Learn more about time and temperature elements that Carrier has programmed into their algorithms.
3/29/2019		Service - Condensing Units and Coils	Heat Pump Defrost Overview (14 of 31)	Frost on the outdoor coil on a heat pump is a normal process. In this next video from a recent training class about heat pumps, Greg Sanchez explains what you need to know about how the unit defrosts.
2/28/2019		Service - Condensing Units and Coils	Packaged Unit Refrigeration Cycle (13 of 31)	In this next video from that same heat pump class, Greg explains how the refrigeration cycle looks in a packaged unit. The key difference are check valves that help direct the flow of refrigerant.
2/28/2019		Service - Condensing Units and Coils	Duct Free Refrigeration Cycle (12 of 31)	Let's get back to the heat pump class that Greg Sanchez recently taught. We earlier discussed how the refrigeration cycle is flipped in a heat pump. In this next video from that class, he explains how the refrigeration cycle works for a ductless mini-split system.
2/28/2019		Service - Furnaces	Fan Toggle - Troubleshooting Oops	In this final video from a short series on the fan toggle switch, Greg explains how the feature could actually turn into a troubleshooting headache. The key is to know the products you're selling and how they work.
2/28/2019		Service - Furnaces	Fan Toggle - Demo	So, how does it work? In this second video from a short series on the fan toggle switch, Greg Sanchez shows you how it works and the timing required to make it work.
2/28/2019		Service - Furnaces	Fan Toggle - Introduction	Most Carrier furnaces have the option of changing continuous fan speeds with a standard thermostat. This feature is often overlooked by many installers and comfort consultants, but it's important that you know how it works and why it is useful.
2/27/2019		Service - Furnaces	New Code Compliant Gas Flex	Phyllis Lavoy is eager to introduce our new gas flex product. In this video, she explains why we're making the change, how the product is different and who everything would fit together on your job.
1/31/2019		Service - Furnaces	90% Furnace Enhancements (38 of 38)	Before concluding this training class, Greg Sanchez shows off a few of the factory's improvements to the 90% furnace family.
1/30/2019		Service - Furnaces	Furnace Installation - Final Checks (37 of 38)	Let's make the final checks and then we're ready to clean up the job and go home! Greg Sanchez provides some practical final thoughts so you can leave the job proud of your work.
1/30/2019		Service - Furnaces	Furnace Installation - Fan Speed Adjustments (36 of 38)	All Carrier furnaces have multiple speed options that can be used for cooling and heating. In this next video, Greg Sanchez explains how to read the tables and configure your furnace.
1/30/2019		Service - Furnaces	Furnace Installation - Temperature Rise (35 of 38)	Another critical step before cleaning up the job is checking temperature rise. Greg Sanchez explains how Carrier furnaces should be adjusted to ensure proper installation.
1/30/2019		Service - Furnaces	Furnace Installation - Gas Valve Adjustments (34 of 38)	In this follow-up video, Greg Sanchez explains what kind of tools are required to make gas valve adjustments to ensure that you're burning properly.
1/30/2019		Service - Furnaces	Furnace Installation - Manifold Pressure (33 of 38)	Okay, we're ready to clean up and go home, right? Stop! Greg explains why checking manifold pressure is a critical next step and what can happen if it's not done properly.
1/30/2019		Service - Furnaces	Furnace Installation - Control Options (32 of 38)	What happens if you connect a single-stage thermostat to a two-stage furnace? In this next video, Greg Sanchez explains the answer and what to do if you want the system to operate differently.
1/30/2019		Service - Furnaces	Furnace Installation - Control Hook Ups (31 of 38)	The next section of the recent training class on furnace installation is controls. Greg Sanchez starts the segment by explaining common control connections for various configurations.
1/30/2019		Service - Furnaces	Furnace Installation - Dip Switches (30 of 38)	Some of the circuit boards mentioned in the earlier video have dip switches. They can be confusing, so Greg explains how to read the literature to ensure you're moving them in the right direction.
1/30/2019		Service - Furnaces	Furnace Installation - Circuit Boards (29 of 38)	Carrier has three tiers of furnace product and several different circuit boards. Knowing the basics of what goes where is the direction Greg ventures in this next video.
1/30/2019		Service - Furnaces	Furnace Installation - How to Read Schematics (28 of 38)	In this next video in the series, Greg Sanchez explains how to read control schematics. Using a schematic is a critical troubleshooting skill.
1/30/2019		Service - Furnaces	Furnace Installation - Ladder Schematics (27 of 38)	Learning how to read a ladder schematic is an important skill to learn. Greg Sanchez provides a brief tutorial on how to read them and how they're used in Carrier's literature.
1/30/2019		Service - Furnaces	Furnace Installation - Types of Wiring Diagrams (26 of 38)	Carrier has lots of different wiring diagrams and in this next video Greg explains the differences and a quick tutorial on how to read them properly.
1/30/2019		Service - Furnaces	Furnace Installation - Wiring Diagram Basics (25 of 38)	We next move to the electrical side of the furnace installation process in this next video. Let's start with wiring diagrams and how to understand the basic symbols.
1/30/2019		Service - Furnaces	Furnace Installation - 90% Condensate Drain (24 of 38)	Getting the PVC condensate drain is tricky. In this next video, Greg next explains how easy it is to do it wrong and how it should be done properly to ensure proper flow of condensate.
1/30/2019		Service - Furnaces	Furnace Installation - 90% Tubes & Traps (23 of 38)	In this next video, Greg Sanchez explains that Carrier's 90% furnaces are shipped in an upflow orientation. What do you do when your jobsite calls for something different? This video explains how and why.
1/30/2019		Service - Furnaces	Furnace Installation - Venting 90% Down (22 of 38)	Can you vent a 90% furnace downward? That question seems to confuse some people, so Greg explains what you need and how to do it correctly.
1/30/2019		Service - Furnaces	Furnace Installation - 90% Vent Sizing (21 of 38)	In this next video, Greg Sanchez then explains how to size vent piping for the 90% furnaces and the best fittings to use.
1/30/2019		Service - Furnaces	Furnace Installation - 90% Vent & Combustion Air (20 of 38)	We also learned that the 90% furnaces are multi-poise in all orientation. Greg again gives some helpful hints on how to get the pipes out of the cabinet correctly.
1/30/2019		Service - Furnaces	Furnace Installation - 80% Vent Elbow (19 of 38)	We earlier learned that Carrier's 80% furnaces are multi-poise in all orientations. Greg Sanchez follows-up in this next video with some helpful hints and instructions on the right configuration.
1/30/2019		Service - Furnaces	Furnace Installation - LP Conversion (18 of 38)	Converting a Carrier furnace to propane can be confusing. In this video, Greg explains how to use the KGANP LP conversion kits from Carrier.
1/30/2019		Service - Furnaces	Furnace Installation - Gas Piping (17 of 38)	In this next video from the training class, we shift our focus to gas piping. Specifically, what's required by code and by Carrier. Plus some best practices on how to do it right!
1/30/2019		Service - Furnaces	Furnace Installation - Secondary Drain Pan (16 of 38)	Furnaces make water too, so installing a secondary drain pan is an essential part of the installation process.
1/30/2019		Service - Furnaces	Furnace Installation - Pitch Requirements (15 of 38)	Should the furnace be level or pitched slightly? In this next video, Greg Sanchez explains what works best on the condensing gas furnaces.
1/30/2019		Service - Furnaces	Furnace Installation - Working Platform (14 of 38)	In this next video, Greg explains roll-out protection and work area requirements and how they differ between 80% and 90% furnaces.
1/30/2019		Service - Furnaces	Furnace Installation - Air for Combustion (13 of 38)	Every furnace needs adequate combustion air to burn properly. Make sure you have enough air for the total BTU capacity in the closet.
1/30/2019		Service - Furnaces	Furnace Installation - Return Air Configurations (12 of 38)	Greg next explains how some return air configurations are not allowed. Before designing your return duct system, it would be wise to know where you can connect the plenums.
1/30/2019		Service - Furnaces	Furnace Installation - Flanges (11 of 38)	Do something with the flanges before hooking up the coil or plenum. In this next video, Greg explains how they should be folded.
1/30/2019		Service - Furnaces	Furnace Installation - Prohibited Installations (10 of 38)	There are some installation orientations which are expressly prohibited by Carrier. In this next video, Greg explains some of those applications and why they don't work.
1/30/2019		Service - Furnaces	Furnace Installation - Return Air Temperature (9 of 38)	But I want to use 100% outside air? Greg explains Carrier's defined minimum and maximum return air temperatures and what happens if the guidelines aren't followed.
1/30/2019		Service - Furnaces	Furnace Installation - Orientation & Clearances (8 of 38)	In this next video from the series, Greg explains the details of how the furnaces can be installed and the clearance to combustibles.
1/30/2019		Service - Furnaces	Furnace Installation - Introduction (7 of 38)	Now we get to the fun stuff in this next video...how do we install these Carrier furnaces? Yes, it's best to start with the installation instructions (or at least the pictures).
1/29/2019		Service - Furnaces	Furnace Lineup (6 of 38)	In this next video, Greg provides a brief overview of the different Carrier furnaces available and their basic differences.
1/29/2019		Service - Furnaces	Vent System Overview (5 of 38)	Furnaces are either Category I or Category IV devices. Greg now explains them so you know what you have and how the vent system is intended to function.
1/29/2019		Service - Furnaces	Controlled Combustion Basics (4 of 38)	In this next video from a recent training class, Greg Sanchez discusses the physics and chemistry of combustion.
1/29/2019		Service - Furnaces	Your Tool Pouch - Multimeters & Manometers (3 of 38)	Greg continues his conversation about the right tools, specifically discussing analog vs digital, water versus digital and a variety of other tools that should be in your bag.
1/29/2019		Service - Furnaces	Your Tool Pouch - Voltage Detectors & Fuses (2 of 38)	Before getting into an installation, it's a good idea to discuss which tools you need for the upcoming job.
1/29/2019		Service - Furnaces	Why is Training Important? (1 of 38)	In this first video from a recent furnace installation training class, Greg Sanchez explains some basic principles of why we offer training classes and why watching videos like this one is a good use of your time.
12/30/2108		Service - Furnaces	ECM Motor Simulator	One of the most useful tools in your bag will be the Carrier ECM Motor Simulator. This video from a recent training class is a great introduction to the tool and how you can use it to save time on your upcoming service calls.
12/29/2018		Service - Condensing Units and Coils	Heat Pump Service Valve (11 of 31)	What is that third service port on a heat pump? In this next video from a recent training class, Greg Sanchez explains what it's for and how it can be used.
12/29/2018		Service - Condensing Units and Coils	Heat Pump Components (10 of 31)	In the previous videos, we covered many components in a heat pump. There are a few more, so let's crack open the top and Greg will explain what we see.
12/29/2018		Service - Condensing Units and Coils	Metering Devices - BiFlow TXV (9 of 31)	This next video in the series explains the metering device used today on many residential products. They can be difficult to spot, so Greg explains what to look for and how they work.
12/29/2018		Service - Condensing Units and Coils	Metering Devices - TXV & Check Valve (8 of 31)	Greg then details a much more common metering device, especially on commercial product, a TXV and check valve combination.
12/29/2018		Service - Condensing Units and Coils	Metering Devices - Acutrol (7 of 31)	Continuing with our trip down memory lane, Carrier once used an Acutrol metering device. In this video, Greg explains how to find it, how they work, and how to replace one.
12/29/2018		Service - Condensing Units and Coils	Metering Devices - Dual Piston (6 of 31)	A less common metering device is a dual piston that was used inside older packaged heat pump equipment.
12/29/2018		Service - Condensing Units and Coils	Metering Devices - Piston (5 of 31)	In a recent training class, Greg Sanchez spends some time explaining five common types of metering devices used with heat pumps. This video focuses on pistons.
12/29/2018		Service - Condensing Units and Coils	Accumulators (4 of 31)	"A tank that holds refrigerant" may be a simple explanation, but this video explains a whole lot more about accumulators and how they work.
12/29/2018		Service - Condensing Units and Coils	Reversing Valves (3 of 31)	In this next video from a recent heat pump training class, Greg Sanchez explains everything you ever wanted to know about reversing valves.
12/20/2018		General	Thank you	All of us at Sigler Wholesale Distributors have a special video message for our customers.
11/30/2018		Sales - Supplies and Accessories	iWave-R Air Purifier	The Nu-Calgon iWave-R is a revolutionary new product designed to give your homeowners cleaner air. This video from the manufacturer explains how it works and why you should offer it during all of your sales calls.
11/29/2018		Service - Condensing Units and Coils	Flipping the Refrigeration Cycle (2 of 31)	In this next video from the class, Greg explains how the refrigeration cycle is flipped in a heat pump and what the refrigerant is doing throughout the process.
11/28/2018		Service - Condensing Units and Coils	Heat Transfer Basics (1 of 31)	In a new class taught in May of 2017, Greg Sanchez explains how heat pumps work. This first video from that class explains the very basics of heat transfer -- moving heat from where it is objectionable to where it is unobjectionable.
10/31/2018		Service - Ductless and VRF	Ductless Troubleshooting Overview (35 of 35)	In his final video of the series, Josh Vasquez details the troubleshooting process. He also goes in depth on the common E1 and P0, P6, P4, F0 and EE error codes.
10/31/2018		Service - Ductless and VRF	Ductless Multi-Zone System Enquiry (34 of 35)	The multi-zone ductless system provides some feedback which makes troubleshooting a lot easier. Yes, you might have to push the button 34 times, but it's worth it in the end!
10/31/2018		Service - Ductless and VRF	Ductless System Component Check (33 of 35)	It's always best to verify if a component works before ordering a replacement. In this video, you'll learn how to check the IPM, compressor, EEV, reversing valve and outdoor fan motor.
10/31/2018		Service - Ductless and VRF	Ductless Service Components (32 of 35)	What can be replaced on a ductless system? In this next video of the series, Josh explains the different sensors, board and serviceable components and where they are in the system.
10/31/2018		Service - Ductless and VRF	Ductless Error Codes (31 of 35)	Uh oh ... but I'm getting an error code! Josh explains how to retrieve the LED indicator codes and numeric error codes that may appear on both the indoor and outdoor units.
10/31/2018		Service - Ductless and VRF	Ductless Startup (30 of 35)	In this next video from a recent training class by Josh Vasquez, he explains the final steps required when starting up a ductless system.
9/30/2018		Service - Rooftop Units	MicroMetl Economizer Installation	Created by MicroMetl Corporation, this video is a helpful tutorial of how to install a MicroMetl economizer with Jade control on a commercial chassis rooftop unit.
9/29/2018		Service - Ductless and VRF	What's Wrong with this Ductless Installation? (29 of 35)	Yikes! Somebody didn't watch SiglerTV before installing these ductless systems. Josh Vasquez spends a few minutes showing some funny examples of what can go wrong when a ductless system is installed wrong.
9/28/2018		Service - Ductless and VRF	Ductless Installation Wiring (28 of 35)	Finally, let's get this system wired. Most systems only use 3 wires, but it can be confusing. In this next video, Josh Vasquez helps explain which wire you need and how to ensure that you've wired it correctly.
9/28/2018		Service - Ductless and VRF	Ductless Installation Charging (27 of 35)	The next step installing a Carrier ductless split system is charging the system. Here's a hint -- don't try to use the subcooling method. Check out this video from a recent training class to learn the right techniques.
9/28/2018		Service - Ductless and VRF	Ductless Installation Leak Test (26 of 35)	The Carrier installation instructions offer two different options for verifying that the line sets don't have any leaks. Take your time and do it right!
9/28/2018		Service - Ductless and VRF	Ductless Installation Piping (25 of 35)	Don't let a bad set of flares mess up your ductless job. Josh Vasquez explains the importance of keeping pipes cleaned and how to flare them properly.
9/28/2018		Service - Ductless and VRF	Ductless Installation Outdoor Units (24 of 35)	Now that the indoor units are installed, what do we need to know about the outdoor unit? In this video, Josh Vasquez explains the required clearances required line set lengths and required tools. Just as important, he explains what you don't want to install in the refrigerant lines!
9/28/2018		Service - Ductless and VRF	Ductless Installation Cassettes (23 of 35)	Carrier's 4-way ceiling cassette units have their own set of requirements and tools as well. In this video, Josh Vasquez tells you what you need to know to install the system correctly.
9/28/2018		Service - Ductless and VRF	Ductless Installation High-Wall (22 of 35)	In this next video, Josh Vasquez explains some of the specific installation requirements and required tools when installing any of the Carrier high-wall ductless fan coils.
9/28/2018		Service - Ductless and VRF	Ductless Installation Ducted (21 of 35)	Ducted units have some specific installation requirements and required tools which are reviewed in this video. This includes how to set the static pressure settings!
9/28/2018		Service - Ductless and VRF	Ductless Installation General Considerations (20 of 35)	Continuing with the next video from a recent training class taught by Josh Valasquez, the class learns some of the basics before installing any of the Carrier ductless systems.
8/31/2018		Service - Ductless and VRF	Ductless Pressure Protection (19 of 35)	In this next video from a recent training class, Josh Vasquez explains the different protections that are integrated into Carrier's ductless split systems.
8/31/2018		Service - Ductless and VRF	Ductless Built-In Condensate Lift (18 of 35)	Josh Vasquez also explains the condensate lift mechanisms found in Carrier ducted and cassette fan coils.
8/31/2018		Service - Ductless and VRF	Ductless Crankcase and Basepan Heaters (17 of 35)	This video is short and sweet -- Carrier ductless split system have these components to ensure that the system works when it's cold outside.
8/31/2018		Service - Ductless and VRF	Ductless Adjustable Temperature Compensation (16 of 35)	Warm air rises and that can sometimes cause a high-wall unit to read higher temperatures than what is actually in the room. Carrier ductless split systems adjust for that and this next video in the series explains how it works.
8/31/2018		Service - Ductless and VRF	Ductless Forced Defrost and Cold Blow Prevention (15 of 35)	In this next video, Josh Vasquez explains how you can demonstrate defrost to the homeowner so they know what to expect, and how to prevent cold-blow during start-up on a Carrier ductless split system.
8/31/2018		Service - Ductless and VRF	Ductless Single Zone Refrigerant Leak Detection (14 of 35)	What's is Error Code "EC?" A refrigerant leak probably isn't your first guess, but Josh Vasquez explains the error code in this video from a recent training class.
8/31/2018		Service - Ductless and VRF	Ductless Multi-Zone System Changeover (13 of 35)	Can a multi-zone ductless system heat and cool simultaneously? No? so, what happens if the remotes are in auto-changeover? It could be a problem and this video will help you avoid a call-back!
8/31/2018		Service - Ductless and VRF	Ductless Emergency Operation, Freeze Protection and Auto restart (12 of 35)	What happens if the wireless remote is lost? What if I want to set my cabin temperature to 46? What happens when the power goes out? All of these questions are answered by Josh Vasquez in this next video from a recent training class.
8/31/2018		Service - Ductless and VRF	Ductless Follow Me Features (11 of 35)	One of the most important and often misunderstood features of the Carrier ductless split system is "Follow Me." In this next video, Josh Vasquez goes into great detail about how it works so you understand what it does and what it doesn't do.
8/31/2018		Service - Ductless and VRF	Ductless Sleep, Silent, Dry and Turbo Modes (10 of 35)	There are four other options that might not be intuitive, so Josh Vasquez explains how they all work and what your homeowners should expect.
8/31/2018		Service - Ductless and VRF	Ductless Self Clean Mode (9 of 35)	A little different than your oven, "Self Clean" is an option on Carrier ductless sytems. Josh Vasquez explains how it works even though it is more relevant in high humidity markets.
8/31/2018		Service - Ductless and VRF	Ductless Sensors and Communication (8 of 35)	In this next video from a recent training class, Josh Vasquez explains how the two components of a ductless split system communicate and the various sensors that are used.
7/30/2018		Service - Ductless and VRF	Ductless Controls (7 of 35)	Carrier ductless split systems have a lot of control features and options that Josh explains in this next segment. He also dives into the wall mounted, WiFi and handheld control options for the systems.
7/30/2018		Service - Ductless and VRF	40MHH Overview and Product Improvements (6 of 35)	While positioned as a Comfort Series product, the Carrier 40MHH high-wall fan coil is full of features and benefits that make it easier to install and service.
7/30/2018		Service - Ductless and VRF	Ductless Product Overview (5 of 35)	What products are available from Carrier? Josh Vasquez explains all of them in this high-level overview of the product family.
7/30/2018		Service - Ductless and VRF	Ductless Defrost Mode & Low Ambient Capacity (4 of 35)	Josh continues the introductory product overview by explaining how the defrost mode works and some of the incredibly low limits of low ambient cooling.
7/30/2018		Service - Ductless and VRF	Ductless Operating Principles (3 of 35)	In his next video of this series, Josh Vasquez explains the basics of how Carrier's ductless units work in cooling mode and heating mode.
7/30/2018		Service - Ductless and VRF	Ductless Inverter Technology (2 of 35)	Beyond the obvious lack of ductwork, there is some unique technology in Carrier's line of ductless fan coils. One key difference is the inverter technology. Josh explains the details of how an inverter works and what it does when the system is operating.
7/30/2018		Service - Ductless and VRF	What is a Ductless System? (1 of 35)	In this first video of a new series of classes, Josh Vasquez explains the very basics of what a ductless system is, where it can be used and some of the many features and benefits.
6/31/2018		Sales - Equipment	24VNA0 In-Home Selling	Selling top-tier equipment can be challenging at the kitchen table. In this final video of the series, Jon Malkovich goes back to the basics and offers viewers a reminder on how to sell.
6/30/2018		Sales - Equipment	24VNA0 Compatibility & Warranty	Jon Malkovich continues the conversation on the new 24VNA0 by discussing system compatibility, warranty, dimensions, transition and inventory planning.
6/30/2018		Sales - Equipment	24VNA0 Durability	While the 24VNA0 is in the traditional Infinity cabinet that has been available for a few years, it's worthwhile to review the many benefits it affords a homeowner and servicing contractor.
6/30/2018		Sales - Equipment	24VNA0 Humidity Control	Humidity isn't normally an issue in the Bay Area, but it can be. In this next video of the series, Jon Malkovich explains how the 24VNA0 can control humidity even when the temperature is below setpoint.
6/30/2018		Sales - Equipment	24VNA0 Performance	How a two-stage air conditioner works, let alone a variable speed air conditioner, can be confusing. This video explains how the new 24VNA0 is going to perform under different circumstances and much electricity it consumes at various operating conditions.
6/30/2018		Sales - Equipment	24VNA0 Technology	In this next video of the series, Jon Malkovich explains the technology within the 24VNA0 and how it works (both from a contractor's perspective and a homeowner's perspective).
6/30/2018		Sales - Equipment	24VNA0 Efficiency	The other new unit launched in 2018 was the Carrier 24VNA0. In this video from a series of 9 recorded during a recent training class, Jon Malkovich discuses the efficiency.
6/29/2018		Sales - Equipment	24APB6 Introduction	One of the two new units launched in 2018 was the Carrier 24APB6. This video reviews the efficiency, technology and performance.
6/29/2018		Sales - Equipment	Carrier AC Lineup	In the first of a series of 9 videos, Jon Malkovich explains how Carrier's 2018 cooling lineup as it has changed to accommodate two new air conditioners.
5/31/2018		Service - Controls and Accessories	Infinity User Interface Service Tool	In this final video from the Infinity training class, Greg explains how to use an extra user interface as a service tool.
5/31/2018		Service - Controls and Accessories	Infinity with Home Automation	Have a homeowner who has a sophisticated home automation system? Carrier now has an open API which allows developers to create an interface to the Infinity control in addition to the hard-wired RS-232 interface. Greg explains more in this video from a recent training class.
5/31/2018		Service - Controls and Accessories	Infinity Homeowner Education Videos	Are you struggling to educate a homeowner on the "Smart" functions of the Carrier Infinity system? This video explains how you can get to some additional videos from the factory on how it all works.
5/31/2018		Service - Controls and Accessories	Alexa and Apple Home Kit	Alexa, set the temperature upstairs to 72 degrees. Does that work with Carrier's Infinity system? Find out here!
5/31/2018		Service - Controls and Accessories	Infinity Zoning Design - System Checks	In this final video from a recent class where Greg talks about Infinity zoning, he explains a likely scenario that you may experience when start-up that new system and how the system does what it's supposed to do.
5/31/2018		Service - Controls and Accessories	Infinity Zoning Design - Furnace Selection	When designing an Infinity Zone System, how do we use the airflow limits to select the right furnace for the job? Greg Sanchez explains how in this must-see video.
5/31/2018		Service - Controls and Accessories	Infinity Duct Assessment & Airflow Limits	In a recent training class, Greg Sanchez explains why the Infinity zone system performs a duct assessment and casts some light on the critically important airflow limits for each zone.
5/31/2018		Service - Controls and Accessories	Carrier Dampers	Whether you're using the Comfort Series zone boards, Performance Zone Kit or Infinity Zoning, you may be tempted to put a volt meter on a Carrier damper. Hmmmm, you may want to watch this video first.
4/30/2018		Sales - Equipment	Using a Duct Calculator	In the final video of this series on airlfow, Jon Malkovich discusses how to use the calculator and some suggested sizing principals for both supply and return ducts.
4/30/2018		Sales - Equipment	Understanding Static Pressure	In this second video, Jon Malkovich uses some simple illustrations to explain static pressure and the effect on different types of furnaces.
4/30/2018		Sales - Equipment	Airlfow Basics	In the first of a three-video series on airflow, Jon Malkovich discusses some basic principals like volume, velocity, friction and airflow rate.
3/31/2018		Service - Controls and Accessories	Infinity Dealer Information	How do you get your information into your homeowner's Infinity Touch Control? There are a couple of different ways, and Greg Sanchez explains how in this recent video. Regardless of how it's done, it's important, so make sure your homeowners are selecting you (and not your competition).
3/31/2018		Service - Controls and Accessories	Infinity Software Updates	In this video, Greg Sanchez explains software updates, how they occur, why they occur and what you need to do if your homeowner's Infinity Touch Control isn't updating on its own.
3/30/2018		Service - Controls and Accessories	Infinity Feature - Daily Duct Assessment	In this sixth and final video from a recent training class, Greg Sanchez explains how and why Carrier's Infinity system runs the fan every day for a few minutes. Also, why it's not a great idea to switch the system into "Off" mode.
3/30/2018		Service - Controls and Accessories	Infinity Feature - Smart Setback	Do you struggle to figure out what temperature to use for "Away" mode on your thermostat? If you struggle, how are you going to explain it to a homeowner? The Infinity Touch Control can figure it out for you and Greg Sanchez explains how it works in this video.
3/30/2018		Service - Controls and Accessories	Infinity Feature - Smart Recovery	In this fourth video of the series, Greg Sanchez explains to a recent training class one of the most hated and most loved feature of the Infinity Touch Control. You need to know what it means and need to talk with every homeowner before finishing the installation.
3/30/2018		Service - Controls and Accessories	Infinity Feature - Simultaneous Heat and Cool Mode	Huh? Simultaneous Heat and Cool? In version 14 of the Infinity Control handles this common issue differently than previous versions of the control.
3/30/2018		Service - Controls and Accessories	Infinity Feature - Auto Changeover	In this next video, Greg explains how auto changeover with the Infinity Control is a little different from other stats on the market.
3/30/2018		Service - Controls and Accessories	Infinity Feature - Overcool to Dehumidify	In this first video in a series of six special Infinity Control features, Greg Sanchez explains what it means to overcool to dehumidify. Sometimes in this area, humidity and temperature need to be controlled for a comfortable home.
2/28/2018		Service - Controls and Accessories	Temperature Display	"Why is my unit running when the setpoint is 72 and the control says it's 72 in the space?" Have you ever heard that question before? Did you have a good answer? Check out this video to learn how Carrier displays temperature on the Infinity Control.
2/28/2018		Service - Controls and Accessories	R-G Terminal Interlock	You've heard it before, but here you go again. With the Infinity Control, you have some options to create an R-G interlock. Greg explains how to set it up and how you may want to use it on your next project.
2/27/2018		Service - Controls and Accessories	Oops, Locked Smart Sensor	In this final video, Greg explains how a smart sensor gets locked, and more importantly, how to get it unlocked.
2/27/2018		Service - Controls and Accessories	Oops, No Indoor Unit	In this second video in the series from a recent training class, Greg explains what happens if an indoor unit cannot be found and how to use demo mode.
2/27/2018		Service - Controls and Accessories	Oops, No Outdoor Unit	In this quick 3-video series, Greg Sanchez explains three common problems that occur during an Infinity Controls start-up. In this one, he explains what to do if the Infinity Control can't find an outdoor unit.
1/31/2018		Service - Furnaces	90% Furnace Improvements	Carrier has recently made several improvements to their 90% furnace product family. As a results, their 90% furnaces are 100% easier to install!
1/30/2018		Service - Controls and Accessories	Infinity Setup - Accessory	In this final video in the series, Greg Sanchez explains how to set up indoor air quality accessories with the Infinity Touch control.
1/30/2018		Service - Controls and Accessories	Infinity Setup - Zoning	Zoning setup can be confusing, but in this next video in the series, Greg Sanchez explains some of the basic setup procedures for the Infinity Touch Control.
1/30/2018		Service - Controls and Accessories	Infinity Setup - Outdoor Unit	Next up is, setup for the communicating outdoor unit. Not a lot of options, but you can setup cooling lockouts and latch.
1/30/2018		Service - Controls and Accessories	Infinity Setup - Furnace	In his next video from a recent training class, Greg explains furnace setup options. This includes airflow limits, staging and dhum drain.
1/30/2018		Service - Controls and Accessories	Infinity Setup - Thermostat	In this series of five videos, Greg Sanchez explains several of the common setup options with the Infinity Touch Control. In this video, he focuses on thermostat options, including the often-confusing Smart Recovery feature.
12/28/2017		Service - Controls and Accessories	Infinity Start-Up Sequence	What happens when you power up an Infinity control for the first time? Greg walks through the entire process and what's going on behind the scenes.
12/27/2017		Service - Controls and Accessories	Infinity Set-Up Menus	In a recent training class, Greg Sanchez explains the basic menu and installation/setup menu structure of the Infinity Touch Control.
11/30/2017		Service - Condensing Units and Coils	Heat Pump Basics	Sigler Wholesale Distributors recently hosted an entire class about heat pumps (look for the videos in mid-2018). However, here is a quick overview about the basics of a heat pump system.
11/29/2017		Service - Furnaces	Can I vent a 90% furnace down?	It is possible (and potentially very handy) to vent the flue pipes down into the crawl space.. Just make sure you use the kit and check out this video first.
11/29/2017		Service - Furnaces	Blown control fuse, now what?	It happens to all service techs and the tendency is to panic. In a recent training class, Greg Sanchez explains a systematic approach that you should take toward diagnosing the cause of a short in a Carrier furnace.
10/31/2017		Service - Furnaces	DIP Switches - Items to Ask Yourself	Okay, but why are the DIP switch settings important? Here are some things to consider before making the adjustments for your specific application.
10/31/2017		Service - Furnaces	DIP Switches - Overview	DIP switches can be confusing and are becoming increasingly critical when configuring Carrier furnaces. in this video, Greg explains how to read Carrier's diagrams and charts so you can get it right the first time.
10/30/2017		Service - Furnaces	Resolving Pressure Switch Issues	In this final video of the series, learn how to diagnose pressure switch faults and where to look first.
10/30/2017		Service - Furnaces	Pressure Switch Labels	In Greg's second video, he explains how to read the labels on the pressure switches sold at Sigler Wholesale Distributors.
10/30/2017		Service - Furnaces	How do I Check a Pressure Switch?	The first in a series of three videos about furnace pressure switches, Greg Sanchez explains how you can check one to make sure it's operating properly.
9/30/2017		Service - Furnaces	Manifold pressure - Tools	In this fourth and final video in this segment, Greg Sanchez explains what tools you need to measure and adjust manifold pressure.
9/30/2017		Service - Furnaces	Manifold pressure - 26,000 Btuh 90% Furnaces	Last year, Carrier launched a low-capacity 26,000 Btuh furnace. Setting the manifold pressure does on this model does require some extra attention which Greg Sanchez explains in this clip from a recent training class.
9/30/2017		Service - Furnaces	Manifold pressure - Modulating Furnaces	Okay Greg, what about the 59MN7 modulating furnace? In the second clip in this series, he explains how to set the manifold pressure for this furnace.
9/30/2017		Service - Furnaces	Manifold Pressure - 90% Single Stage Furnace	What is the proper manifold pressure for a single stage 90% furnace, 40,000 Btuh and above, operating on natural gas in the greater San Francisco Bay Area? Why does it matter? In a recent training class, Greg Sanchez explains it all.
9/29/2017		Service - Furnaces	Approved RTV Compounds and Where to Use	When servicing a furnace, it's important to know when you can use RTV sealant, what kind should be used and where you can use it. Hint, neither of the two approved options are red!
9/27/2017		Service - Furnaces	Tail Chasing with Fault Codes	Is it 42 or 24? Short blinks first or second? Ugh...help! Greg Sanchez does in this clip from a recent training class.
8/31/2017		Service - Furnaces	Troubleshooing Indoor Fan Motors - Real World Issues	In the fourth and final video of this series from a recent training class, Greg Sanchez explains some odd situations you may encounter when troubleshooting the ECMx or PWM motors.
8/31/2017		Service - Furnaces	Troubleshooing Indoor Fan Motors - Ohm Out the Motor	Is it possible to ohm out an X-13 or PWM motor? In video three, Greg answers "Yes." It's easy to do and can quickly rule out a motor failure so you only need to buy a replacement module.
8/31/2017		Service - Furnaces	Troubleshooing Indoor Fan Motors - PWM	In video two, Greg Sanchez explains how to troubleshoot the PWM motor, which is really a communicating version of the ECMx.
8/31/2017		Service - Furnaces	Troubleshooing Indoor Fan Motors - ECMx	In this series of four videos, Greg Sanchez explains how to easily troubleshoot the ECMx or X-13 indoor blower motor.
7/31/2017		Service - Controls and Accessories	Infinity Wiring - Zone Sensors	In this final video about infinity wiring, Greg explains a common hurdle that often pops up when wiring smart sensors to the Infinity System zone damper control model.
7/31/2017		Service - Controls and Accessories	Infinity Wiring - Damper Control Module	What components are required for zoning? In a recent training class, Greg Sanchez explains the damper control module, dampers, smart sensors and remote room sensors.
7/31/2017		Service - Controls and Accessories	Infinity Wiring - Non-Communicating Outdoor	Can I use a non-communicating air conditioner with Infinity Controls? Yes! In this recent training class, Greg Sanchez explains how.
7/31/2017		Service - Controls and Accessories	Infinity Wiring - 24VNA9	Yes, the wiring is simple but you may scratch your head when installing the five-stage communicating air conditioner. Review this video first to eliminate any of the confusion.
7/31/2017		Service - Controls and Accessories	Infinity Wiring Basics	ABCD seems pretty simple, and it is. However, this video explains what each of the wires are used for with Infinity Communicating Controls.
7/30/2017		Service - Controls and Accessories	Infinity Controls & Equipment	What are the different Infinity Control products available and what works with what? In this video from a recent training class, Greg Sanchez explains all of it.
6/30/2017		Service - Furnaces	PWM Cooling Airflow	Cooling and constant fan airflow have several adjustment options. Check out this video before heading to the jobsite.
6/30/2017		Service - Furnaces	PWM Heating Airflow	Heating airflow is fixed on these furnaces, but some opportunities exist for you to make comfort adjustments
6/29/2017		Service - Furnaces	PWM Motors	We probably should no longer call PWM motors "new" but there is still some confusion with these motors installed in the 58CTY and 59TP6 furnaces. In a recent training class, Greg Sanchez helps alleviate the confusion.
5/30/2017		Service - Furnaces	Things that Ought to Get Our Attention - IX	Yikes, this one is sure to get your attention, but what do we do next? There are a couple of problems with this picture that need to be fixed.
5/30/2017		Service - Furnaces	Things that Ought to Get Our Attention - VIII	The boot isn't sealing to the PVC. May not be something you notice right away, but can cause a lot of havoc in the future.
5/30/2017		Service - Furnaces	Things that Ought to Get Our Attention - VII	High static pressure might be typical, but it's not right and not good for the homeowner or equipment. Take a step back and figure out what's going on.
5/30/2017		Service - Furnaces	Things that Ought to Get Our Attention - VI	It's a good idea to take a peak inside the coil box while doing your planned maintenance. Carpeting the evaporator coil will probably result in poor airflow and odd pressures!
5/30/2017		Service - Furnaces	Things that Ought to Get Our Attention - V	Wow, an orange flue pipe inside the cabinet? Yep, and it's pretty straight forward to figure out what's going on with the furnace and what your next steps should be.
5/30/2017		Service - Furnaces	Things that Ought to Get Our Attention - IV	A hole in the wall of the vestibule next to the limit switch? Huh? If you don't know what happened before you arrived, there are some clues that can give you a good idea about what's going on with the furnace.
5/30/2017		Service - Furnaces	Things that Ought to Get Our Attention - III	Lot of potential problems with this one. Yeah, the homeowner may need a new roof, but we also have a problem with the furnace vent piping.
5/30/2017		Service - Furnaces	Things that Ought to Get Our Attention - II	What about this one? When you're doing your spring maintenance, don't hesitate to take a peak inside the furnace. Keep your eyes open for these potential problems.
5/30/2017		Service - Furnaces	Things that Ought to Get Our Attention - I	Look at the picture and explain what you see. Why might you be getting this service call on your schedule? What's causing the problems? What do we do next? In this next series of videos, Greg Sanchez guides through the class through these questions.
4/29/2017		Service - Furnaces	New Furnace with Old Duct System	Greg Sanchez concludes this series from a recent training class explaining what can happen when you put a new furnace on an old duct system. Limit trips? Too much noise? Yep...always make sure you're inspecting the duct system to ensure the static pressure is low and it can deliver the amount of air required for the job.
4/29/2017		Service - Furnaces	Effects of Increased Static	With increased static, airflow may go down and amp draw may go up. This video explains the effects depending on the motor. Regardless, it's not a good path toward creating high homeowner satisfaction.
4/29/2017		Service - Furnaces	What Contributes to High Static Pressure?	Okay so if high static pressure is a problem, how do we improve it? How does a technician check it with a dual port manometer?
4/29/2017		Service - Furnaces	What is Static Pressure?	In the second video, Greg Sanchez defines static pressure and explains how to read the fan performance tables found in all of the Carrier furnace product data documents.
4/28/2017		Service - Furnaces	Determining CFM and Static Pressure	The first of five videos where Greg Sanchez explains the basics of static pressure, why we care, and how static and CFM can be determined.
4/27/2017		Service - Condensing Units and Coils	It Doesn't Cool -- Now What?	Different project but another photo. Greg works with the technicians attending this recent training class to help diagnose the issue. Hmmmm, can you figure it out?
4/27/2017		Service - Condensing Units and Coils	It Doesn't Cool - What's Up?	Greg shows a photo and works with the technicians attending this recent training class to help diagnose the issue. Great practice for what we might see this summer!
4/27/2017		Service - Condensing Units and Coils	It Doesn't Cool -- How a Homeowner Can Help	Can a homeowner help when you're on a "No cooling" call? Yes, here an interesting scenario where it certainly did come in handy. Don't automatically disregard the information a customer provides you about their cooling issues.
4/27/2017		Service - Condensing Units and Coils	It Doesn't Cool -- 2 Stage Units	What about 2-stage machines? Greg Sanchez continues to offer suggestions if the homeowner tells you that the unit doesn't cool well when it's hot outside.
4/27/2017		Service - Condensing Units and Coils	It Doesn't Cool -- Safety Trips	In a recent training class, Greg Sanchez explained several reasons why an air conditioner may not be working. In this first segment, he describes some safety trip issues that prevent cooling.
3/31/2017		Service - Condensing Units and Coils	Basic Symptom Analysis - Dirty Condenser	Okay, but this time the pressures are up and the sub-cooling is down. Huh? What's going on? With these videos from Greg Sanchez, download the Basic Symptom Analysis quick reference.
3/31/2017		Service - Condensing Units and Coils	Basic Symptom Analysis - Low Evaporator Airflow	Now both pressures are down and so is superheat. What's going on? WWith these videos from Greg Sanchez, download the Basic Symptom Analysis quick reference.
3/31/2017		Service - Condensing Units and Coils	Basic Symptom Analysis - Liquid Restriction	Okay, there is some sort of restriction betwen the condensing unit and the evaporator. How might we be able to figure out that problem? With these videos from Greg Sanchez, download the Basic Symptom Analysis quick reference.
3/31/2017		Service - Condensing Units and Coils	Basic Symptom Analysis - Undercharge	With suction pressure down and superheat up, what's going on? With these videos from Greg Sanchez, download the Basic Symptom Analysis quick reference.
3/31/2017		Service - Condensing Units and Coils	Basic Symptom Analysis - Overcharge	Assume we have high pressures, high sub-cooling and high amps. What's going on? With these videos from Greg Sanchez, download the Basic Symptom Analysis quick reference.
3/31/2017		Service - Condensing Units and Coils	Basic Symptom Analysis - Refrigeration Circuit	When troubleshooting a condensing unit, do you ever draw out a refrigeration circuit to identify the problems? Probably a good idea to start! With these videos from Greg Sanchez, download the Basic Symptom Analysis quick reference.
3/30/2017		Service - Condensing Units and Coils	24VNA9 - Incorrect Charging	The three most important things to remember when installing a 24VNA9 is charge, charge and charge. This video reviews what happens with incorrect charging and how to avoid it.
3/30/2017		Service - Condensing Units and Coils	24VNA9 - Software Changes	In a recent training class, Greg Sanchez explains all the upgrades to the 24VNA9 software, fault codes and service manual.
3/30/2017		Service - Condensing Units and Coils	24VNA9 - Operating Conditions	What happens if you try to charge a 24VNA9 air conditioner on a 55-degree day? You'll want to review this video before all of your start-ups.
3/30/2017		Service - Condensing Units and Coils	24VNA9 - Low Voltage Conection	In a recent training class, Greg Sanchez reviews how the 24VNA9 is wired with and without Infinity controls.
3/30/2017		Service - Condensing Units and Coils	24VNA9 - Important Reminders	It may be a few months since you've sold or installed a 24VNA9 air conditioners. Greg Sanchez outlines some important reminders on this Infinity 5-stage air conditioner.
2/24/2017		Service - Furnaces	Furnace Code 25	Uh oh, code 25. A model plug error seems easy enough, but in a recent training class, Greg Sanchez explains all of the details.
2/24/2017		Service - Furnaces	Two-Stage Furnace Code 31	n the 58CTX, 58CVX, 58MTB and 58MVB, code 31 can be a confusing one. Is it a pressure switch issue or a control relay issue? Greg Sanchez will help you understand how to best proceed.
2/23/2017		Service - Furnaces	Furnace Condensate Traps - Horizontal Install	Greg Sanchez explains what adjustments are required to the furnace condensate trap when it's being installed in a horizontal application.
2/23/2017		Service - Furnaces	Furnace Condensate Into a Pump	In a recent training class, Greg Sanchez explains how to best drain condensate into a pump.
2/23/2017		Service - Furnaces	Furnace Condensate Traps	All the good, bad and ugly information you need to know about furnace condensate traps.
1/31/2017		General	New App	If Greg Sanchez has this new app on his phone, you and your technicians should as well. Carrier's new Service Technician has it all and should probably be a requirement for any field personnel.
12/28/2016		Sales - Supplies and Accessories	Zoning Basics	In a recent training class, Jon Malkovich fielded a question on zoning which turned into a nice overview of the zoning basics.
12/27/2016		Service - Condensing Units and Coils	You Play Tech Rep II	Want to try again? The superheat is really high, what do you do?
12/27/2016		Service - Condensing Units and Coils	You Play Tech Rep I	Now it's your turn to play the tech rep. The amp draw is too high, what do you do?
11/30/2016		Service - Furnaces	Obsolete Variable Speed Inducer Kit	The HC23CE116 inducer motor is no longer available. Find out what we can use in this video, including a tip on a necessary pressure switch change.
11/30/2016		Service - Furnaces	MR to MQ Motor Supersession	When replacing a MR motor with an MQ motor on the 59SP5 or 59TP5 furnaces, there are some wiring changes that you'll want to know about before showing up to the jobsite.
11/29/2016		Sales - Equipment	How does Defrost Work?	In a recent training class, Jon Malkovich explained how the defrost cycle on a heat pump works and why it's important to explain it to your homeowners.
11/28/2016		Service - Furnaces	90% Condensate Drain	Greg Sanchez explains the best way to install a condensate drain on a Carrier or Payne 90% condensing gas furnace.
10/31/2016		Service - Furnaces	Code 31 - Software Enhancements	Nuisance code 31 error codes? A recent software enhancement will help.
10/31/2016		Service - Furnaces	Code 31 - Inducer Housing	Can a single drop of water can cause a pressure switch issue? Find out how, and more importantly how to fix the problem in the field.
10/31/2016		Service - Furnaces	Code 31 - LP Conversion	Sometimes LP Conversion can cause issues with pressure switch trips. Greg Sanchez explains more in this clip from a recent training class.
10/31/2016		Service - Furnaces	Code 31 - Single Stage Pressure Switches	In a recent training class, Greg Sanchez explains the details of code 31 and how to diagnose the problem on a single stage furnace.
10/31/2016		Service - Furnaces	Code 31 - Pressure Switches	Most commonly seen on the single stage 90% furnaces, Greg Sanchez explains more about this sometimes confusing error code.
10/31/2016		Service - Furnaces	Code 31 or 13	Don't chase your tail. Is it code 31 or code 13?
10/25/2016		Service - Furnaces	PWM Motors - Infinity Control	In a recent training class, Greg Sanchez explains when and how you can use Infinity controls with these Performance Series furnaces.
10/25/2016		Service - Furnaces	PWM Motors - Low Stage Airflow for 2-STage AC	Using a 2-stage outdoor unit with the 58CTY or 59TP6 is possible, but you'll want to check out this video for some guidance.
10/25/2016		Service - Furnaces	PWM Motors - Fine Tuning Adjustment	While dip switches may seem like a difficult way to program the fan speeds, they do give you the ability to make some fine tuning adjustments to the airflow.
10/25/2016		Service - Furnaces	PWM Motors - Setting the Airflow	The 58CTY and 59TP6 use a different type of motor and setting the airflow is different than other machines.
10/21/2106		Service - Furnaces	Limit Switches - Measuring Temperature Rise	The best way to diagnose a limit switch issue is to check manifold pressure and then measure the temperature rise. Find out how right here.
10/21/2016		Service - Furnaces	Limit Switches - Factory Standards are Best	Who is better at designing a furnace...you or the factory engineers in Indianapolis? Don't mess with the limit switch.
10/21/2106		Service - Furnaces	Limit Switches - Importance	What are limit switches, why do we have them, and can I use a different one if the factory rated switch keeps failing? Greg Sanchez answers this and more during a recent training class.
10/15/2016		Service - Furnaces	Code 33 - Stat Losing Time	Ever changed a thermostat becasue it was losing time? It's probably not the thermostats fault, but could actually be a code 33 error.
10/15/20116		Service - Furnaces	Code 33 - Draft Safeguard Switch	How does a draft safeguard switch work on the 80% furnace and what does it have to do with code 33 errors?
9/30/2016		Service - Furnaces	Code 33 - What Have You Done?	Okay, so you have a code 33 on a furnace with a limit switch that keeps tripping. Before replacing the switch, let's ask some basic troubleshooting questions first.
9/30/2016		Service - Furnaces	Code 33 - Main Limit	In a recent training class, Greg Sanchez explains how to troubleshoot a main limit switch.
9/30/2016		Service - Furnaces	Code 33 - But It's Still Running	You may have seen it in the Wholesale Newsletter. Greg Sanchez explains why your furnace may keep running after a limit switch trip. Or, why it's always running on high.
9/30/2016		Service - Furnaces	Code 33 - 58MVC Furnace	Error code 33 on a 58MVC can be tricky. Greg Sanchez explains it during a recent training class.
9/30/2016		Service - Furnaces	Code 33 - 58M Heat Exchanger Replacement	It's not easy, but Greg Sanchez offers a few tips on how to make it a little better for you, including the importance of the rear air baffle.
9/30/2016		Service - Furnaces	Code 33 - 59MN7 Manifold Pressure	In a recent training class, Greg Sanchez details one "guaranteed" way to get a limit switch to trip and code 33. Simply fail to check the manifold pressure on the 59MN7 furnace.
9/29/2016		Sales - Equipment	Using Long Line Sets	How long is too long? Jeremy Parrish explains what defines a long line application and what accessories are required to ensure the system works correctly.
8/31/2016		Sales - Equipment	Ratings with 3-Phase Equipment	In a recent training class, Phyllis LaVoy explains how to get ratings with 3-phase equipment.
8/30/2016		Sales - Equipment	When is 21 SEER not 21 SEER	But the brochure says "21 SEER!" In this snip from a recent training class, Jeremy Parrish explains why you can't sell your homeowners a system based on the marketing brochure.
8/30/2016		Sales - Equipment	How Much Electric Heat Should I order?	In a recent training class, Jon Malkovich gave a thorough overview of how much electric heat should be ordered for your residential heat pump jobs. Plus a bonus explanation of why you may not need electric heat with the 25VNA0 heat pump.
7/31/2016		Sales - Supplies and Accessories	Air Cleaning and Purifying	There are several different options available, so John Coleman presented the differences between the Carrier and Totaline air cleaning and air purifying products during this segment from a recent training class.
7/31/2016		Sales - Equipment	Blower Motor Overview	Jon Malkovich provides an overview of the four different types of motors found in Carrier's furnaces.
7/28/2016		Sales - Equipment	How to use the words "Variable Speed"	In a recent training class, we discussed the risks of using the words "Variable speed" when describing the motors found in Carrier's Infinity furnaces.
7/27/2016		Sales - Equipment	Minimum Airflow on Infinity	Phyllis LaVoy helped explain how to determine the minimum airflow required for various Infinity products during a recent training class. You'll see the huge advantage to the 59MN7A furnaces and 24VNA9 air conditioners.
6/30/2016		Sales - Supplies and Accessories	Non-Infinity Zoning Options	While nothing beats the Infinity zoning system, Jeremy Parrish compares and contrasts the other non-communicating options that are available.
6/30/2016		Sales - Equipment	Using an Existing 1/4" Line Set	In a recent training class, Jeremy Parrish explains how an existing 1/4" line set can be still used with some of today's 14 SEER equipment.
5/31/2016		General	Honoring Russ Sigler	Russ Sigler was recently honored at the Carrier National Factory Authorized Dealer Meeting. This video shows the inspirational, motivational and humorous moments from that meeting.
5/27/2016		Service - Condensing Units and Coils	Charging in Extreme Conditions	You can't always charge an air conditioner when it's 90 degrees outside. So, what can you do when the conditions inside or outside are not ideal? Greg Sanchez explains in this segment from a recent training class.
5/26/2016		Service - Condensing Units and Coils	Noise/Vibration within Structure - Other Options	In this clip from a recent training class, Greg Sanchez explains other options for dealing with noise and vibration that is occurring inside the structure.
5/26/2016		Service - Condensing Units and Coils	Noise/Vibration within Structure - Piping Design	Noise and vibration within the structure can be a problem, and piping design makes a difference. Greg Sanchez explains good (and bad designs) in this clip from a recent training class.
4/30/2016		Service - Controls and Accessories	Troubleshooting Infinity Communications	It’s not as tricky as you might think. Greg Sanchez explains how you can troubleshoot Infinity communications and isolate the problems with your volt meter.
4/30/2016		Service - Condensing Units and Coils	Capacitors	How can you figure out which capacitor is best (or will work) with your system? Here are some simple answers that will keep your systems running.
4/29/2016		Service - Condensing Units and Coils	Compressors - R22 with POE Oil	Yep, R-22 compressors now ship with POE oil? Why? What should I do? Find out in this clip from a recent training class by Greg Sanchez.
4/29/2016		Service - Condensing Units and Coils	Compressors - Filter Driers	In a recent training class, Greg Sanchez explained how filter driers work and why they’re important.
4/29/2016		Service - Condensing Units and Coils	Compressors - Sticking TXV's	A couple of summers ago, we had a problem where a rust inhibiter would cause TXV’s to stick. The problem still comes up, so check out this video about what you can do to help solve the problem.
4/29/2016		Service - Condensing Units and Coils	Compressors - Using an Ohm Meter	“Ohming-out” a compressor should be taught on day 1 of “Service Tech School,” but we won’t tell anyone if you check out this video to refresh your memory.
4/29/2016		Service - Condensing Units and Coils	Compressors - Thermal Failures	In a recent training class, Greg Sanchez discussed compressor thermal failures, why they happen, and how you might be able to avoid them in the future.
4/28/2016		Service - Condensing Units and Coils	Downflow Furnaces with Coils	We see it all the time, but there are some very important factors you must consider and address when installing a downflow furnace with an evaporator coil.
4/28/2016		Service - Condensing Units and Coils	Changing Two-Stage Compressors	In a recent training class, Greg Sanchez advised the class of some potential issues when replacing two-stage compressors.
3/31/2016		Service - Condensing Units and Coils	24VNA9 - Using a Second Infinity Controller	A clip from a recent training class where Greg Sanchez shows how you can use a second Infinity Touch controller to make your job easier.
3/31/2016		Service - Condensing Units and Coils	24VNA9 - Status Code 68	Fault code 68 should really be called "Status Code 68." Regardless, Greg Sanchez explains what it mean during a recent training class.
3/31/2016		Service - Condensing Units and Coils	24VNA9 - Refrigerant Charge Weigh-In	A clip from a recent training class where Greg Sanchez details the process for weighing in the refrigerant charge on the inverter-driven 24VNA9 air conditioner.
3/31/2016		Service - Condensing Units and Coils	24VNA9 - Compressor Sump Heat	Beware the "Meter Readers" and how to handle those situations when installing a 24VNA9 air conditioner with compressor sump heat.
3/31/2016		Service - Condensing Units and Coils	24VNA9 - Cooling Setup	A clip from a recent training class where Greg Sanchez explains the cooling setup on the 24VNA9 air conditioner with the Infinity Touch control.
3/31/2016		Service - Condensing Units and Coils	24VNA9 - Wiring	A clip from a recent training class where Greg Sanchez explains the unique wiring of the 24VNA9 inverter-driven air conditioner.
3/31/2016		Service - Condensing Units and Coils	24VNA9 - Fan Motor is Different	"That's the strangest looking condenser fan motor I've ever seen!" You won't have to say that after watching this clip from Greg Sanchez at a recent training session on the 24VNA9.
3/31/2016		Service - Condensing Units and Coils	24VNA9 - Sound is Different	A clip from a recent training class where Greg Sanchez explains how and why the sound from a 24VNA9 air conditioner is different than what we're used to hearing.
3/31/2016		Service - Condensing Units and Coils	24VNA9 - Inside the Unit	A clip from a recent training class where Greg Sanchez takes us on a ride inside the 24VNA9 inverter-driven air conditioner.
3/30/2016		Service - Condensing Units and Coils	Coil Moisture - Simple Thoughts	Some simple thoughts to conclude an interesting presentation on coil moisture management that was recorded during a recent training class of Greg Sanchez.
3/30/2016		Service - Condensing Units and Coils	Coil Moisture - Too Much Air	A clip from a recent training class where Greg Sanchez explains the effect of too much air across a coil.
3/30/2016		Service - Condensing Units and Coils	Coil Moisture - Pan Drainage	The do's and dont's of evaporator coil pan drainage, as explained by Greg Sanchez in a clip from a recent training class.
2/25/2016		Service - Condensing Units and Coils	Coil Moisture - Dirty Coils	A clip from a recent training class where Greg Sanchez explains the effects of dirty coils on managing coil condensate.
2/25/2016		Service - Condensing Units and Coils	Coil Moisture - High Pressures	A clip from a recent training class where Greg Sanchez explains what can happen to coil moisture if there is excessive static pressure in the duct system.
2/25/2016		Service - Condensing Units and Coils	Coil Moisture - Unbalanced Circuits	A clip from a recent training class where Greg Sanchez explains the effects of coil moisture when there is an unbalanced cirduit in the evaporator coil.
1/31/2015		Service - Furnaces	New Furnaces - 58CTY & 59TP6	A clip from a recent training class where Greg Sanchez introduces two new furnace models with the new Pulse Width Modulating (PWM) motors.
1/28/2015		Service - Furnaces	Secondary Heat Exchanger Cleaning	A clip from a recent training class where Greg Sanchez shows why cleaning a secondary heat exchanger is important and how it can be done to minimize your frustration.
1/27/2015		Sales - Supplies and Accessories	Evergreen IM Motors	New to Sigler Wholesale Distributors in the Bay Area, the Evergreen IM motor is a great replacement for PSC motors in an existing furnace. This video from Genteq Motors explains more.
12/28/2015		Service - Furnaces	Troubleshooting Indoor Fan Motors - ECMx	A clip from a recent training class where Greg Sanchez explains how to easily troubleshoot the X-13 or Performance ECMx motor.
12/28/2015		Service - Furnaces	Troubleshooting Indoor Fan Motors - PWM	A clip from a recent training class where Greg Sanchez explains how to troubleshoot the newest motor in the Carrier family, the Pulse Width Modulating ECM (or PWM).
11/30/2015		Service - Furnaces	90% Venting - Considerations	A clip from a recent training class where Greg Sanchez details what you should be considering before venting a 90% furnace.
11/30/2015		Service - Furnaces	90% Venting - Too Much Liquid	A clip from a recent training class where Greg Sanchez deta shows what can happen with a poorly designed/installed vent pipe.
10/26/2015		Sales - Supplies and Accessories	Nest Learning Thermostat	Sigler Wholesale Distributors now sells the third generation of Nest Learning Thermostats. This video from Nest is a great introduction to their industry-changing product.
10/26/2015		Sales - Supplies and Accessories	Nest Protect	A great opportunity to sell ancillary products with Nest is the Nest Protect smoke and CO alarm. Not only does it keep your homeowners safer, but it improves the functionality of the Nest Learning Thermostat.
2/1/2015		Sales - Supplies and Accessories	Carrier Cor Thermosatt	An Introduction to Carrier's Cor Thermostat
10/27/2015		Sales - Supplies and Accessories	Pro1 T855i Thermostat	Amid all the options for expensive WiFi thermostats is the feature-packed Pro1 T855i. This video from Pro1 explains the features, benefits and easy upgrade potential for all your current Pro1 customers.
9/30/2015		General	History of Air Conditioning	Discovery World in Europe recently aired this short documentary on Willis Carrier and the history of air conditioning.
8/31/2015		Sales - Supplies and Accessories	ABM Smartphone Anemometer	ABM is the creator of many smart tools, including this anemometer which allows you to accurately take airflow measurements with a smartphone. Learn how it works and some of the nice features in this short video.
8/31/2015		General	An Interview with Jimmy Kimmel	Okay, so we decided to have a little fun with Jimmy and here is his exclusive interview with SiglerTV.
8/31/2015		General	Jimmy Kimmel Loves Willis Carrier	Jimmy Kimmel, host of Jimmy Kimmel Live on ABC can't say enough nice things about Willis Carrier in his opening monologue on July 20, 2015.
7/31/2015		Service - Furnaces	Setting 58CTY Airflow	The new 58CTY furnace features a pulse-width-modulating motor which is not used on any other Carrier furnace. Check out this video to learn how airflow adjustments are made during the installation.
6/30/2015		Sales - Programs and Promotions	CoolFront Flat Rate Pricing	Flat rate pricing is often the best way for your technicians to sell a service job to a homeowner. If you use flat rate pricing today, you're probably familiar with the big book. CoolFront takes that book at moves it to your laptop for a completely electronic transaction between you and your happy homeowners.
6/30/2015		Sales - Supplies and Accessories	Rx11 Flush	While replacing the line set is always a good idea, this video provides you with instructions on how to use Rx11 Flush, a popular Nu-Calgon product, to clean the line set.
5/30/2015		Sales - Supplies and Accessories	AirScape Installation	Wholehouse fans are a great way to provide evening cooling in this marketplace. If you think wholehouse fans are noisy and inefficient, check out our inventory of AirScape. If you think they're difficult to install, check out this video!
5/27/2015		Sales - Supplies and Accessories	Compressor Cross Reference Tool	Ever wonder what generic compressor would work for your application? This video describes a new tool from Totaline where you can identify several compressors that will replace the one you're taking out.
4/21/2015		Sales - Supplies and Accessories	Totaline Filter Drier	Do you think all filter driers are created equal? Guess again! See the value of using a quality Totaline filter drier this summer.
3/31/2015		Sales - Supplies and Accessories	AirAdvice	A video from AirAdvice about their home monitoring tool which will help you sell more indoor air quality products.
2/28/2015		Service - Controls and Accessories	Cor Thermostat - Accessing Advanced Settings	The new Cor thermostat has several advanced settings which are hidden from the homeowner. In this video, you'll learn how to access them and what can be modified.
1/4/2015		Sales - Programs and Promotions	My Learning Center Webinar	In December, 2014, several webinars were presented to the Sigler sales team. Here is one about Carrier's My Learning Center that you may find interesting. For more, go to www.SiglerCarrier.com. Log in and select "Click here for the 2015 Programs Guide."
1/4/2015		Sales - Programs and Promotions	Brickyard Marketing Webinar	In December, 2014, several webinars were presented to the Sigler sales team. Here is one about Brickyard Marketing that you may find interesting. For more, go to www.SiglerCarrier.com. Log in and select "Click here for the 2015 Programs Guide."
10/31/2014		Sales - Equipment	Comfort Series ERV	A video from Carrier Corporation about the award winning Comfort Series ERV which is revolutionizing ERV usage and installation.
9/30/2014		Service - Condensing Units and Coils	A/C Leak Freeze	A video from A/C Leak Freeze which briefly explains how the additive helps repair and prevent refrigerant leaks in an HVAC system.
8/29/2014		Service - Controls and Accessories	Comfort Wi-Fi Thermostat	A video explaining some of the unique features and setup options for the new Comfort Series Wi-Fi Thermostat.
8/18/2014		Sales - Equipment	24VNA9 Variable Speed AC	A video from Carrier Corporation which introduces the VARI-efficient, VARI-small, VARI-comfortable, VARI-smart, VARI-quiet and VARI-flexible VARIable speed air conditioner.
6/30/2014		Sales - Equipment	AHRI Ratings	Learn about the importance of AHRI ratings and the new tool from Sigler Wholesale Distributors to simplify the process for searching ratings.
4/30/2014		Service - Controls and Accessories	Infinity Touch Dealer Logo	A video showing how dealers can add their company logo to a homeowner's Infinity Touch control.
4/30/2014		Service - Controls and Accessories	Infinity Touch Dealer Information	A video showing how dealers can add their contact information to a homeowner's Infinity Touch control.
3/31/2014		Sales - Supplies and Accessories	APCO Fresh Air UV	A video describing the APCO Fresh Air UV family of products and an easy installation.
2/28/2014		Service - Furnaces	Update on G Terminal Interlock, Infinity Touch	Brief overview of the options available for configuring the G terminal interlock with current Infinity Touch controlled equipment. "Alert" is a new addition with v10 software and may prove useful.
1/31/2014		Service - Furnaces	Code 42	Tips and procedures for troubleshooting Code 42 on condensing furnaces with variable speed inducer motors
1/28/2014		Moments with Russ	Russ, What Keeps You Going?	We conclude our series by answering the question on everyone's mind -- Russ, what keeps you going?
1/27/2014		Moments with Russ	Carrier, Money Tie and Advice	Russ shares his thoughts on his partnershi with Carrier, a favorite tie and some advice for dealers
12/31/2013		Sales - Supplies and Accessories	Carbon Monoxide Detectors & Smoke Alarms	A video from Totaline about selling opportunities in the home for carbon monoxide detectors and smoke alarms
12/31/2013		Moments with Russ	MWR-11 Customer 101	Russ tells us his thoughts on customers and how he expects his employees to treat customers
12/31/2013		Moments with Russ	MWR-10 Success & Opportunity in California	With the recent acquisition of operations in California, Russ talks about the successes and opportunities there
12/31/2013		Sales - Equipment	Payne PG95 Furnace	A video from Totaline about the Payne PG95 furnace
11/30/2013		Moments with Russ	MWR-9 What Gift do you give a man Turning 100?	Russ talks about the future of Sigler Wholesale Distributors and what he'd like to see Chris and Jon give him for his 100th birthday
10/30/2013		Sales - Programs and Promotions	Standard Online Warranty Claims	A brief tutorial on the ServiceBench website for standard online warranty claims
10/29/2013		Moments with Russ	MWR-8 Launching Idaho and California	Then opportunities came about to assume operations in Idaho and California
10/20/2013		Moments with Russ	MWR-7 Never Satisfied, Always Growing	Russ kept growing his distribution businss and ultimately bought operations in Phoenix
10/18/2013		Moments with Russ	MWR-6 Even the King of Saudi Arabia needs AC	More stories from Russ Sigler about a less than traditional system installation.
10/1/2013		Moments with Russ	MWR-5 Oral Roberts needs AC	Even the famous television evangilist needs to stay cool. Who was there to help? Our very own Russ Sigler!
9/16/2013		Moments with Russ	MWR-4 Three Things to Have a Successful Business	Russ breaks down the three things that are required to have a successful business.
8/30/2013		Moments with Russ	MWR-3 Carrier Franchise	Russ continues talking with Jon and Chris, this time explaining how his contracting business was converted into a distributor.
8/16/2013		Moments with Russ	MWR-2 Learning from Dr. Carrier	The second video in the series, Russ talks about how he got started in air conditioning and learned from Dr. Willis Carrier
8/1/2013		Moments with Russ	MWR-1 There is No Money in Air Conditioning!	Earlier this summer, Jon Malkovich and Chris Sigler sat down with the founder of Sigler Wholesale Distributors, Russ Sigler.
6/29/2013		Sales - Supplies and Accessories	Selling Tips - Registers and Grilles	A video that gives some helpful tips for selling grilles and registers. We don't often think of upgrade options for registers, but this video will explain how you can make that a regular part of your sales process.
6/11/2013		Sales - Supplies and Accessories	Nu-22B Refrigerant	As the price of R-22 increases, there will be many alternates that can be used. Sigler Wholesale Distributors has sifted through the many options and believe Nu-22B from ICOR Internatoinal is the best solution. This video describes when it can and can't be used, and how to complete the change.
6/2/2013		Sales - Supplies and Accessories	5-2-1 Compressor Saver	An overview of the 5-2-1 Compressor Saver...not just another ordinary hard start kit. Learn why hard start components are essential and why the 5-2-1 is different from others on the market.
5/30/2013		Service - Condensing Units and Coils	Aluminum Coil Repair	Round tube-plate fin, aluminum coil repair overview.
4/29/2013		Sales - Supplies and Accessories	Everclean Flex Duct	Thermaflex provides a number of solutions for HVAC air distribution. Both Flex-Vent and EverClean are stocked locally by Sigler Wholesale Distributors. This video reviews the features and benefits of each, focusing on the premier product - EverClean. Either way, select Thermaflex for your flex duct needs.
4/1/2013		Sales - Equipment	Understanding Line Set Sizes	While it's always best to use a new line set with new equipment, sometimes that's not possible. This video discusses how you can deal with smaller than usual vapor lines and smaller than usual liquid lines. It also discusses long line applications and the associated requirements.
2/25/2013		Service - Furnaces	IGC Code 6	A brief tutorial on the integrated gas controller, error code 6 -- hall effect sensor. This video discusses how it happens and how the error can be avoided.
1/28/2013		Service - Furnaces	Code 31, 2-Stage Furnaces	An overview of troubleshooting Code 31- HPS did not close on 2-stage furnaces.
1/28/2013		Sales - Equipment	Intro to Variable Speed Motors	An overview of the variable speed blower motor and where it's found in Carrier's furnace, fan coil and small packaged product families. This video includes a video produced by Genteq, the motor manufacturer.
1/28/2013		Sales - Equipment	Intro to X13 Motors	An overview of the X13 blower motor and where it's found in Carrier's furnace, fan coil and small packaged product families. This video includes a video produced by Genteq, the motor manufacturer.
12/24/2012		Sales - Programs and Promotions	Product Information Tool	A tutorial of the Sigler Wholesale Distributors Product Information Tool. This new iPad app was designed to help Temperature Tough Gold and Temperature Tough Dealers with in-home selling. Details about all products currently available in Northern California can be easily shown to homeowners.
11/5/2012		Service - Controls and Accessories	3 Zone Kit overview	A portion of the Sales Boot Camp program which focuses on Carrier's 3-zone system -- overview of the features and benefits. Originally recorded in Fall-2011.
11/5/2012		Service - Controls and Accessories	Residential Zoning design overview	A portion of the Sales Boot Camp program which focuses on residential zoning -- proper design and the three products available from Carrier. Originally recoreded in Fall-2011.
11/5/2012		Sales - Controls and IAQ	Infinity and Performance Air Purifiers	Help explain IAQ and the importance of purifying indoor air to your homeowners. Plus, an introduction to the new Performance Air Purifier and how it nicely complements the Infinity Air Purifier.
10/24/2012		Service - Furnaces	Inducer Control Board - Red Wire	A brief overview of the red wire addition during the Inducer Board replacement process.
9/30/2012		Sales - Controls and IAQ	Infinity Touch Control -- Scheduling	Part three of a three part series introducing the Infinity Touch Control. This segment is a detailed tutorial on scheduling and temporary schedule overrides.
9/24/2012		Sales - Controls and IAQ	Infinity Touch Control -- WiFi Setup	Part two of a three part series introducing the Infinity Touch Control. This segment is a detailed tutorial on setting up the WiFi connection.
9/24/2012		Sales - Controls and IAQ	Infinity Touch Control -- Overview	Part one of a three part series introducing the Infinity Touch Control. This segment is a basic product overview, covering the basics of programming, the basics of WiFi setup, the model numbers, product compatibilty and online tools.
9/3/2012		Service - Condensing Units and Coils	VC VH - Code 6	Details on the condensing unit fault code 6, VC VH.
9/3/2012		Sales - Equipment	Infinity Series Variable Speed Heat Pump	Not used to selling a lot of heat pumps? This video will give you five simple reasons why your customers will love the new Infinity Series Variable Speed Heat Pump.
7/30/2012		Service - Condensing Units and Coils	Compressor Cycle Lock Out (CLO)	A brief operational description of the CLO (Compressor Cycle-Loc) device with lock-out condition examples.
7/30/2012		Service - Controls and Accessories	Remote Room Sensors - Thermistor Sensor Averaging	A look at thermistor sensors, and how they can (or can't) be arranged to provide remote room sensor averaging.
6/28/2012		Sales - Equipment	Friedrich Products	An introduction to the Friedrich products stocked in Northern California, including Kuhl room air conditioners, Chill room air conditioners, PTAC units and portable air conditioners.
6/25/2012		Service - Furnaces	2-stage Furnace Control Options	Brief overview of 2-Stage Furnace operation with single and two-stage thermostat.
6/23/2012		Service - Furnaces	Modulating Furnace Control Options	Discussion of operating sequences of the Modulating furnace when used with a single-stage or two-stage thermostat. In other words, will Nest work with my 59MN7?
6/23/2012		Service - Condensing Units and Coils	Control options for 2-Stage outdoor units - ACRDJ	A brief discussion of control options for 2-stage outdoor units, including Adaptive Algorithm for control via single-stage stat.
4/14/2012		Sales - Equipment	Carrier 90% Furnaces	An introduction to the Carrier 90% furnace platform. The video includes a discussion of the sales benefits, service benefits, installation benefits and an overview of the current product offering.
3/27/2012		Sales - Equipment	Using Accurate Utility Costs	A tutorial on how to use data from pge.com to determine true $/therm and $/kWh costs which then improve the accuracy of Carrier's Online OpCost Calculator.
3/27/2012		Sales - Equipment	Carrier Online OpCost Calculator	A tutorial of Carrier's Online OpCost Calulator -- a powerful tool to provide you and your homeowner with operating cost estimates on up to four HVAC systems.